Specifications
26 EMPYRE ELITE INSTALLATION AND OPERATION MANUAL • 2011
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSE SOLUTION
Blower will not come on. High limit switches may be shut off because
the water temperature is higher than aqua-
stat setting permits.
Wait for the water to cool down. Reset snap
disc, see page 8.
No electricity. Check power supply.
Blower overheated. Wait for blower to cool down.
Blowerisonbutnoairinrebox. Flapperunitapstuckshut. Forinformationonastickingappersee
page 22.
The water overheated and boiled over.
Afterrellingthewater,temperatureis
below operating range, but there is no
power coming through to the blower.
The high limit switch (snap disc) has tripped
the circuit.
The high limit switch (snap disc) has a
manual reset. Press button to reset. To
locate snap disc see page 8.
There is some smoke coming from
the chimney most of the time.
Wood is too dry or bridged. Burn only seasoned wood. Reposition wood.
Water temperature is too low.
Reduce heat draw from furnace allowing the wa-
ter temperature to reach at least 160°F (71°C).
Furnace overheats and boils. Main door has been left open. Close door.
Main door and/or ash clean out gaskets are
leaking.
Replacegasketsoradjustlatchesand/or
hinges.
Low heat output. Wood moisture is too high causing the wood
to bridge. Note: when bridging happens there
is an air space between the wood and the
reboxoor.Theairthenexitstherebox
without causing the wood to burn.
Use seasoned wood. Cut wetter pieces 8
inches(20cm)shorterthanthereboxand
loadthelogscenteredintherebox.Split
the bigger logs. Place the logs carefully so
they will not bridge.
Fire has almost died out before refuelling. Addwoodbeforetherehasburneddown.
Wood is hung up and bridged because of
incorrect length and loading.
Place logs centered over the brick slots/air
passageonthereboxoor.
Low heat output. Thebrickslots/airpassageintherebox
oorisblockedbycharcoal/ash.
Usingtheashrake,alwaysstirtherebox
charcoal/ash into the lower ash chamber
before adding wood. Limit the charcoal/
ash buildup and let the charcoal burn down
before adding wood.
Itisdifculttogetarestarted. Brickslotsontheoorofthereboxare
blocked.
Placesmallpiecesofwoodsoaircanow
through.Avoidatpiecesofwoodthatcould
blocktheairwhenlaidatontherebox
oor.Asyouaddmorewoodplacethewood
soaircanowthrough.
Fire dies out with wood still left in
therebox.
The furnace has been on the off cycle for too
long causing the wood to bridge or hang up.
Flapper is stuck shut from the furnace idling
too much.
In spring/fall when one load of wood lasts
morethan16hoursdonotlluptherebox.
To further avoid bridging, stack the wood so
the lowest part of the stack is in the centre.
In spring/fall use only 6 inch (15 cm) diam-
eter and smaller seasoned logs.
Not drawing enough heat from the furnace. Increase the heat draw on the furnace.
Abnormal creosote buildup in the
chimneyandue.
Water temperature is often too low due to
improper plumbing or too much heat draw.
Pump must be hooked up to furnace pump
electrical cord.
Reduce heat draw or use high quality wood.
Water temperature should not drop below
150°F (66°C) in order to protect the warranty.
Furnace idling a lot. Increase heat draw or shut furnace down.
Wood too wet or too dry. Use only seasoned wood of proper length.
Furnace water temperature is over
170°F (77°C) but no heat in the
building.
Circulating pump is off due to one or more of
the following: a bad connection, temperature
is set too low, valves are closed, air is in the
system or the water level is low.
Check for loose connections; open valves if
closed; bleed air out of system; add water if
level is too low.
Smoke coming from open loading
door.
Cause could be one or more of the follow-
ing: opening door too quickly, opening door
soon after loading wood, furnace blower is
off, loose wires, faulty switch/timer, too small
or too short a chimney, negative pressure in
furnace room.
Open slowly waiting 30 seconds after mov-
inglevertotheleft;donotopenwhenre
is hot; switch blower on; move lever left and
right, buzzer should be on in left position;
check limit switches/timer and wire con-
nections; install longer and bigger chimney;
increase venting to furnace room.










