Owner`s manual

30816-3-0113 Page 41
WARRANTY
EmpireComfortSystemsInc.warrantiesthishearthproducttobefreefromdefectsatthetimeofpurchaseandfortheperiodsspeci-
edbelow.Hearthproductsmustbeinstalledbyaqualiedtechnicianandmustbemaintainedandoperatedsafely,inaccordancewith
theinstructionsintheowner’smanual.Thiswarrantyappliestotheoriginalpurchaseronlyandisnottransferable.Allwarrantyrepairs
mustbeaccomplishedbyaqualiedgasappliancetechnician.
Limited Lifetime Parts Warranty with a Five-Year Limited Labor Warranty – Combustion Chamber and Heat Exchanger
Ifthecombustionchamberorheatexchanger(seepartslist)failsbecauseofdefectiveworkmanshipormaterial,Empirewillrepair
or replace at Empire’s option.
 Withinveyearsfromthedateofpurchase,Empirewillpayreasonablelabortohavethedefectivepartrepairedorreplacedat
Empire’s option.
Limited Five-Year Parts & Labor Warranty – All Other Components
(ExceptRemoteControls,Thermostats,AccessoriesandReplacementParts)
 Shouldanypartfailbecauseofdefectiveworkmanshipormaterialwithinveyearsfromthedateofpurchase,Empirewill
repair or replace at Empire’s option.
 Withinveyearsfromthedateofpurchase,EmpirewillpayreasonablelabortohavethatdefectrepairedatEmpire’soption.
Limited One-Year Parts Warranty – Remote Controls, Thermostats, Accessories, and Parts
 Shouldanyremotecontrol,thermostat,accessory,orotherpartfailbecauseofdefectiveworkmanshipwithinoneyearfrom
the date of purchase, Empire will repair or replace at Empire’s option.
Duties Of The Owner
 Theappliancemustbeinstalledbyaqualiedinstallerandoperatedinaccordancewiththeinstructionsfurnishedwiththeap-
pliance.
 Abillofsale,cancelledcheck,orpaymentrecordshouldbekepttoverifypurchasedateandestablishwarrantyperiod.
Ready access to the appliance for service.
What Is Not Covered
Damages that might result from the use, misuse, or improper installation of this appliance.
Travel, diagnostic costs and freight charges on warranted parts to and from the factory.
 Claimsthatdonotinvolvedefectiveworkmanshipormaterials.
Unauthorized service or parts replacements.
Removal and reinstallation cost.
 Inoperableduetoimproperorlackofmaintenance.
How To Get Service
 Tomakeaclaimunderthiswarranty,pleasehaveyourreceiptavailableandcontactyourinstallingdealer.Providethedealer
withthemodelnumber,serialnumber,typeofgas,andpurchaseverication.Theinstallingdealerisresponsibleforprovidingserviceand
willcontactthefactorytoinitiateanywarrantedpartsreplacements.Empirewillmakereplacementpartsavailableatthefactory.Shipping
expensesarenotcovered.
 If,aftercontactingyourEmpiredealer,servicereceivedhasnotbeensatisfactory,contact:ConsumerRelationsDepartment,
EmpireComfortSystemsInc.,POBox529,Belleville,Illinois62222,orsendane-mailto[e-mail]with“ConsumerRela-
tions”inthesubjectline.
Your Rights Under State Law
 Thiswarrantygivesyourspeciclegalrights,andyoumayalsohaveotherrights,whichvaryfromstatetostate.