Owner`s manual

30816-3-0113Page 40
To Order Parts Under Warranty, please contact your local Empire dealer. See the dealer locator at www.empirecomfort.
com.Toprovidewarrantyservice,yourdealerwillneedyournameandaddress,purchasedateandserialnumber,andthe
natureoftheproblemwiththeunit.
ToOrderPartsAftertheWarrantyPeriod,pleasecontactyourdealeroroneoftheMasterPartsDistributorslistedbelow.
Thislist changesfromtime totime.For thecurrentlist, pleaseclickon theMasterParts buttonatwww.empirecomfort.
com.
Pleasenote:MasterPartsDistributorsareindependentbusinessesthatstockthemostcommonlyorderedOriginalEquipment
repairpartsforHeaters,Grills,andFireplacesmanufacturedbyEmpireComfortSystemsInc.
Dey Distributing
1401WillowLakeBoulevard
Vadnais Heights, MN 55101
Phone: [phone]
Toll Free: 800-397-1339
Website:www.deydistributing.com
Parts: Heater & Hearth
East Coast Energy Products
10 East Route 36
West Long Branch, NJ 07764
Phone: [phone]
Toll Free: 800-755-8809
Fax: [phone]
Website: www.eastcoastenergy.com
Parts: Heater & Hearth and Grills
Victor Division of F. W. Webb Company
200 Locust Street
Hartford, CT 06114
Phone: [phone]
Toll Free: 800-243-9360
Fax: [phone]
Toll Free Fax: [phone]
Websites: www.fwwebb.com&www.victormfg.com
Parts: Heater & Hearth and Grills
MASTER PARTS DISTRIBUTOR LIST
Parts Not Under Warranty
PartscanbeorderedthroughyourServicePerson,Dealer,oraMasterPartsDistributor.SeethispagefortheMasterPartsDistribu-
torslist.Forbestresults,theservice person or dealershouldorderpartsthroughthedistributor.Partscanbeshippeddirectlytothe
service person/dealer.
Warranty Parts
WarrantypartswillneedaproofofpurchaseandcanbeorderedbyyourServicePersonorDealer.Proofofpurchaseisrequired for
warranty parts.
AllpartslistedinthePartsListhaveaPartNumber.Whenorderingparts,rstobtaintheModelNumberandSerialNumberfromthe
nameplateonyourequipment.ThendeterminethePartNumber(nottheIndexNumber)andtheDescriptionofeachpartfromthefol-
lowing illustration and part list. Be sure to give all this information . . .
ApplianceModelNumber Part Description
ApplianceSerialNumber  PartNumber
Type of Gas (Propane or Natural)
Donotorderbolts,screws,washersornuts.Theyarestandardhardwareitemsandcanbepurchasedatanylocalhardwarestore.
Shipmentscontingentuponstrikes,resandallcausesbeyondourcontrol.
HOW TO ORDER REPAIR PARTS