Owner`s manual

30816-3-0113 Page 27

lit. If the gas quality is bad or pressure is low, contact your local gas supplier immediately.
1. When ignitor button is pressed, there is no spark at ODS/
pilot.
a. Ignitor electrode positioned wrong - Replace pilot.
b. Ignitorelectrodeisbroken-Replacepilot.
c. Ignitorelectrodenotconnectedtoignitorcable-Reconnect
ignitorcable.
d. Ignitorcablepinchedorwet.Keepignitorcabledry-Free
ignitorcableifpinchedbyanymetalortubing.
e. Brokenignitorcable-Replaceignitorcable.
f. Bad piezo ignitor - Replace piezo ignitor.
2. Appliance produces unwanted odors.
a. Applianceburningvaporsfrompaint,hairspray,glues,etc.
- Ventilate room. Stop using odor causing products while
heater is running.
b. Gasleak-Locateandcorrectallleaks.
3. Appliance shuts off during use. (Pilot and main burner are
off.)
a. NotenoughfreshairisavailableforODS/pilottooperate-
Open window and/or door for ventilation.
b. Lowlinepressure-Contactlocalgascompany.
c. ODS/pilot is partially clogged - Clean ODS/pilot.
d. Defective thermocouple - Replace pilot.
4. Appliance shuts off during use. (Pilot stays on.)
a. Lowlinepressure-Checklinepressuretothevalve.
b. Defectivethermopile-Checkpilotame,checkwirecon-
nections, output should be a minimum of 325 millivolts
across. TH/TP and TP terminals with REMOTE/ON/OFF
switch off.
5. Gas odor even when control knob is in OFF position.
a. Gasleak-Locateandcorrectallleaks.
b. Controlvalvedefective-Replacecontrolvalve.
6. When ignitor button is pressed, there is spark at ODS/pilot,
but no ignition.
a. Gas supply turned off or manual shutoff valve closed - Turn
on gas supply or open manual shutoff valve.
b. ControlknobnotinPILOTposition-Turncontrolknobto
PILOT position.
c. ControlknobnotpressedinwhileinPILOTposition-Press
incontrolknobwhileinPILOTposition.
d. Air in gas lines when installed - Continue holding down control
knob.Repeatignitingoperationuntilairisremoved.
e. ODS/pilotisclogged-ReplaceODS/pilotassemblyorget
it serviced.
f. Gas regulator setting is not correct - Replace gas regula-
tor.
  
released.
a. Controlknobnotfullypressedin-Pressincontrolknob
fully.
b. Controlknobnotpressedinlongenough-AfterODS/pilot
lights,keepcontrolknobpressedin30seconds.
c. Manual Shutoff valve not fully open - Fully open manual
shutoff valve.
d. Thermocouple connection loose at control valve - Hand
tighten until snug, then tighten 1/4 turn more.
e. Pilotamenottouchingthermocouple,whichallowsthermo-
coupletocool,causingpilotametogoout.Thisproblem
could be caused by either low gas pressure or dirty or
partially clogged ODS/pilot - Contact local gas company.
f. Thermocouple damaged - Replace thermocouple.
g. Control valve damaged - Replace control valve.
8. Burner does not light after ODS/pilot is lit.
a. Burneroriceclogged-Cleanburnerorreplacemainburner
orice.
b. Burneroricediameteristoosmall-Replaceburnerori-
ce.
c. Inlet gas pressure is too low - Contact qualied service
person.
  
blow torch noise).
a. Youmustturnoffburnerassemblyandcontactaqualied
service person.
b. Manifoldpressureistoolow-Contactlocalgascompany.
c. Burner orice clogged - Clean burner or replace burner
orice.
10. Logs appear to smoke after initial operation.
a. Vaporsfrompaintorcuringprocessoflogs-Problemwill
stop after a few hours of operation. Run the heater with the
damperopenifyouhaveone,oropenawindowfortherst
few hours.
 Logheaterisintendedtobesmokeless.TurnOFFheater
andcallqualiedserviceperson.
11. Heater produces a whistling noise when main burner is
lit.
a. TurningcontrolknobtoHIGHpositionwhenmainburneris
cold-TurncontrolknobtoLOWpositionandletwarmup
for a minute.
b. Airingasline-Operateburneruntilairisremovedfrom
line.Havegaslinecheckedbylocalgascompany.
c. Dirtyorpartiallycloggedburnerorice-Cleanburneror
replaceburnerorice.
12. No gas to pilot.
a. LP-regulator shut down due to inlet pressure too high -
VerifyLPtankregulatorisinstalledandsetat11"to13"
w.c. Replace regulator on heater.
TurnapplianceOFFandallowtocoolbeforeservicing.Onlyaqualiedservicepersonshouldserviceandrepairtheheater.
MILLIVOLT TROUBLESHOOTING