Troubleshooting Guide

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The Status Bar Says “Com Error 1…” or “Com Error 2…”
- On the Vanquish, disconnect the USB Port and disconnect the battery. Then re-connect
battery and then the USB Cable in that order. Click Connect to attempt the connection
again.
The Status Bar Says “Flash Error 1…” or “Flash Error 2…”
- On the Vanquish, disconnect the USB Port and disconnect the battery. Then re-connect
battery and then the USB Cable in that order. Click Connect to attempt the connection
again.
Cannot run/open Vanquish USB Tool or Vanquish Boot Screen Editor
The required Microsoft files may not be installed on your computer. These files can be
installed by running the installers located in the Vanquish PC Software directory, (Typically
C:\Documents and Settings\*Windows User Name*\Vanquish PC Software\MsVcRd). Select
the 32bit version for 32 bit Windows systems or 64bit version for 64bit Windows systems.
- If you are not sure of whether your Operating System is 32bit or 64bit, this information
can be found n the Control Panel under the Start menu. Once in the Control Panel, click on
System - the OS version will be displayed in the System screen.
Still having trouble? Contact paintballsolutions.com to speak with tech support personnel.
GENERAL MAINTENANCE
CAUTION: Before attempting to perform any maintenance operations, make sure that all
paintballs and air sources have been removed from the marker and that the regulator pres-
sure reads LOW psi. Install a barrel-blocking device, and ensure the Vanquish power is OFF.
Keep your Empire Vanquish clean and lubricated to eliminate the friction that would prevent
reliable operation. It is recommended that you clean and lube the marker before each use.
Do not use oil or petroleum-based lubricants in the lubrication of this marker. Teflon or silicon
(non-spray only) lubricants designed for use on O-Rings may be used for lubrication for the
Firing Engine. SL33K, Dow 33 or the included factory lubricant is recommended.
CAUTION: Before attempting to perform any marker disassembly, make sure that all
paintballs and air sources have been removed from the marker and that the regulator
pressure reads LOW. Install a barrel-blocking device. Confirm the Empire Vanquish is
powered OFF.
Disassembly Tips
• Make sure you have a clean area to work on your marker, so you don’t lose or misplace
parts.
• After reassembling the Empire Vanquish recheck your trigger activation settings.
• Visit PaintballSolutions.com for additional information.
External Cleaning
Use a clean cloth, dampened with water to clean the outside of the Empire Vanquish. Do not
use any chemicals or cleaners, as you may damage the protective finish.
Warning: Do not rinse the Empire Vanquish under water, as you may damage the
marker’s electronics.
Barrel
It is recommended that all sections of that the barrel be removed before any maintenance or
disassembly is performed. Simply turn the full barrel counter-clockwise to remove. Use warm
water and a barrel cleaning device to keep the barrel in top condition. Dry thoroughly.
Firing Engine Assembly
Removal of Firing Engine
Before you remove the Firing Engine, make sure you remove the air cylinder from the marker
and that the pressure reads LOW psi.
• Push and hold in the Back Cap Release Button at the rear of the marker while the rear of
the marker is facing a safe direction
• While holding the button in, turn the Back Cap clockwise until it stops
• Now pull the Back Cap back until it stops
• Next, rotate the Back Cap assembly counterclockwise until it stops
• The Firing Engine can now be pulled free of the Body