Operation Manual

14
from the right edge to
access the charms toolbar
and click "Settings → Power
→ Restart" to restart the
tablet PC.
23
Touch screen problem
Problem Possible cause Possible solutions
Touchscreen is responding
slowly or improperly
• The screen is dirty.
• A protective cover is
preventing tablet input
recognition
• Use a soft cloth dampened
with water to wipe the
surface of the tablet until it
is clean.
•Do not allow water to seep
from the cloth into the tablet
PC ports or buttons.
• Remove any protective
covers from the
touchscreen.
Network Problems
Problem Possible cause Possible solutions
No wireless connection No wireless access point
Wi-Fi is switched off
1 Make sure Wi-Fi is on.
2 Make sure your tablet PC
is close enough to the
wireless access point.
3 If you are using a private
network, reset the wireless
router; If you are using a
public network, open a
browser to view the login
page.
Internet connection slow Wi-Fi signal is not strong
enough
Move your tablet PC to a
different location to improve
signal quality.
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Cleaning your tablet PC
Note: Before you clean your tablet PC, disconnect all lines and turn off the tablet. Use