Operation Manual

13
Battery or power adapter is
damaged
Contact the dealer to
replace the battery or power
adapter.
The battery is quickly
depleted even when the
tablet PC is in standby
mode.
If the tablet PC is within
range of a network that it
can’t connect to, it will
continue to send a signal to
the base station, which
consumes power.
Shut down the tablet PC
temporarily. Move the tablet
PC to a place where it can
connect to the network or
switch off the tablet PC's
Wi-Fi.
22
System problems
Problem Possible cause Possible solutions
Can’t start up Battery is completely
discharged
1 The tablet PC should be
charged for at least four
hours.
2 Press and hold the power
button for two seconds
Can’t shut down The machine has crashed Press and hold the power
button for 10 seconds to
force shutdown
Computer locked Illegal operation Press and hold the power
button for 10 seconds to
force shutdown
Tablet PC does not respond
or runs abnormally
Programs are defective
1 Reboot the tablet PC. See
section on starting up and
shutting down the tablet PC.
2 Reset the tablet PC. Refer
to the section on resetting
the tablet PC.
Tablet PC can’t log on to
Windows
Operating system is
defective
Contact supplier for
servicing
Software is not working as
expected
Not compatible or update is
in progress
The software may be being
downloaded and updated in
the background .
Swipe the screen inward