Use and Care Guide
Table Of Contents
- Warnings
- Welcome
- Before you start
- Safety and Warnings
- Safety Symbols
- Electrical Shock Hazard
- Tipping Hazard
- Explosion Hazard
- Fire Hazard
- Poisoning Hazard
- Hot Surface Hazard
- Other Safety Tips
- Stove Models
- HRG 36” Freestanding gas range
- HRG 30” Freestanding gas range
- Gas Supply Requirements
- Safety Tips for Gas Operation
- Dimensions and Clearances
- Electric Power Supply Requirements
- Electrical Grounding Instructions
- 10. First Use
- Conditioning the oven
- Positioning the shelves
- Surface Burner Ignition
- Simmer and Boil
- Flame Size
- Power Failure
- Cooktop
- Burner Grates
- Oven burner use
- Broil burner use
- Oven cooking guidelines
- 12. Oven Function
- Natural Airflow Bake
- Infrared Broil
- Convection Bake
- Convection Roast
- Convection Defrost
- Defrosting
- Convection Dehydration
- 13. Broiler Operation
- Preheating
- To Broil
- Setting Broil
- Broiling guidelines
- 14. Cleaning Instructions
- Do’s
- Don’ts
- Cleaning Burner caps and brass flame spreaders
- Cleaning side racks
- Cleaning oven shelves
- Cleaning broil/roast pan and slotted grid
- Cleaning bake and broil burners
- Cleaning porcelain surfaces
- Cleaning the oven glass window
- Cleaning the oven door gasket
- Cleaning stainless steel surfaces
- 15. Replacing the burner parts
- Removing and replacing the oven door
- Removing the oven door
- Replacing the oven door
- Replacing the oven light bulb
- 16. Troubleshooting Guide
- Cooktop
- Oven
- 17. Warranty & Service
- Warranties and Duration
- Thor Group will pay for:
- Thor Group will not pay for:
- 18. Warranty and Product Registration
- Exhibit A
- Correct Position for Dual Burner
Trouble Shooting Guide
44
Problem
Possible causes
What to do
Oven
The oven doesn’t work
(no heating).
No power supply (oven light and
halos do not come on either).
No gas supply (gas ovens).
Check that the circuit breaker hasn’t
tripped and there is no power outage
in your area. If there is a power
outage, you cannot use the oven
until power has been restored.
The supply to the house may not be
working or there may be an outage.
Contact your local gas supplier.
One of the oven lights
does not come on, but
the oven works.
The light bulb is loose.
The light bulb has blown.
See instructions for ‘Replacing the
oven light bulb’ in section ‘Care and
cleaning’. Instead of replacing the
bulb, simply ensure that it is secure
in its socket.
Replace the bulb. See instructions
for ‘Replacing the oven light bulb’ in
section ‘Care and cleaning.’
Condensation around
oven (e.g. on control
panel or top of oven
door.)
Food has high moisture content
or local climate (temperature,
humidity) is contributing to
condensation.
Condensation is normal. You can
wipe the drops off the control panel.
If there is frequent or excessive
condensation, make sure that
cabinetry around the range is
moisture-proofed.
Steam coming from
oven vents at the back
of the range.
Moisture from food evaporating
during cooking.
This is normal, especially if you are
cooking large quantities of food in
the oven using a CONVECTION
mode.
The convection fan
does not come on in a
Technical fault.
Contact your Authorized Service
Center or Customer Care.










