User Manual

14
After-sales Service
1. Within 7 days from the day after you sign, the second sale
of the product will not be affected. After testing by the after-
sales service center, you can enjoy free return or replacement
services.
2. Within 8-15 days from the next day after you sign for the
product, if the performance of the product failure, through the
after-sales service center detection and determination, you can
enjoy free replacement or maintenance services.
3. Within 12 months from the day after you sign the receipt,
the product performance failure situation, through the after-
sales service center detection and determination, can enjoy free
maintenance services.
Attention:
You are advised to keep the packing case for at least 15 days
from the next day after you sign for it.
Non-warranty Rule
1. Has exceeded the expiry date of three packages.
2. Damage caused by force majeure.
3. Damage caused by human causes (liquid injection, puncture,
impact and traces and damage caused by the normal use of
appearance parts, etc).
4. Unauthorized maintenance, misuse, collision, negligence,
abuse, infusion, accident, modification, incorrect use of parts
other than the product, tear or alter the label.
5. Commercial use of this product is not guaranteed.
Warranty Content
Type Parts Times
Main parts
Frame body, motor components, controllers, handles,
meters, handle mounts, front tubes, brake discs, disc
brake components, front fork components
12 Months
Attachment
Battery body, charger, throttle dial, brake lever, folding
hook, front wheel, Brake cable, connecting cable, foot
support group
6 Months
Wearing
parts
Front and rear lights, front and rear fenders, silicone
pad, atmosphere lamp, rubber plug, reflective strip,
frame bottom cover, charging
3 Months