UP400 Programmable Thermostat Installation Instructions & User Guide For Installation Help For 1-877-654-9394 1 -877-654-9394 877 654 9394 White-Rodgers.com White-Rodgers 8100 West Florissant Avenue St.
TABLE OF CONTENTS • Failure to read and follow all instructions carefully before installing or operating this control could cause personal injury and/or property damage. • The thermostat may stop controlling temperature and your house may freeze or overheat when batteries are too low. Batteries must be changed when appears on the display. ATTENTION: MERCURY NOTICE This product does not contain mercury. However, this product may replace a product that contains mercury.
1.2 Answer questions about source of heating in your home Part 1 Before Getting Started Before getting started, please review the following pre-installation checklist. ✔ Do you have either an oil or gas burning furnace? ✔ Do you have a Heat Pump (and is it 1-stage or 2-stage)?* ✔ Do you have Hydronic Heating (steam or hot water radiators or radiant floor heating)? 1.
Part 2 Remove Old Thermostat and Install New Thermostat 3-Part unit Do not disconnect wires from the old thermostat until you label all the wires according to this manual. Base Cover 2.1 Expose wires connected to old thermostat Wallplate 2-Part unit C AUX G E Y L W RC 2.1.1 After turning off power to your heating & cooling system, expose wallplate with wires and wire terminals. The required steps vary depending on your old thermostat type.
2.1.2 Loosen all screws holding the old thermostat’s wallplate to the wall. Do not disconnect the wires from terminals. Allow the wallplate to hang loosely on the wires. 2.2 Label and disconnect the wires 2.2.1 Note you may see two types of wiring in the old thermostat: 1. Wires leading from the wall to a terminal on the thermostat wall Wall opening 2. Wires connecting one terminal to another (jumper wire). These don’t have to be labeled. Wallplate hanging on the wires ✔ Ignore wire colors.
2.2 Label and disconnect the wires (cont.) 2.2.2 Label each wire that comes out of the wall and attaches to terminals on the old thermostat. Use labels provided with your new thermostat. 1. Note the letter printed near each wired terminal 2. For each out-of-the-wall wire: – find its terminal letter(s) in the left column of the table on page 9, – label the wire according to the right column of the table. 3.
2.2.3 After labeling all the wires, use a screwdriver to disconnect each wire from its terminal. Remove the old thermostat. 2.4 Match and connect wires 2.4.1 Match each wire coming from the wall to its corresponding terminal, as shown in the illustration below. Insert each wire into the hole on the side of its matching terminal. Using a screwdriver, tighten the screw securely. DO NOT REMOVE THE WIRE LABELS. Make sure that the wires don’t fall into the wall after you detach them from the old thermostat.
2.5 Install batteries Part 3 Quick setup Install 2 AA alkaline batteries (not included) into the battery compartment at the top of the thermostat. 2.6 Snap thermostat to the wallplate Do not restore power to the heating and cooling system until instructed. 3.
3.3 Select options Press the MENU icon and then press the MORE OPTIONS icon. You will be prompted to answer 10 “Options” questions, shown below. As each option is presented: ✔ Use the to answer each question. ✔ Use the MORE OPTIONSicon to advance to the next question. Options 1. Do you want the keypad lock turned on or off? Default Setting OFF (no key lockup) 2. Do you want to be reminded when it is time to change the air filter? 3.
3.4 Turn on power to your heating and cooling system. 3.5 Set time and date 3.6 Review pre-programmed schedule The thermostat is set to control temperature according to the following pre-programmed, energy-efficient schedule. If this schedule meets your needs, no further action is required. Temp Start Time Temp HEAT Period Sat - Sun Start Time Morning Day Evening Night 6 am 8 am 5 pm 10 pm 70°F 60°F 70°F 62°F 6 am 8 am 5 pm 10 pm 62°F 70°F 70°F 62°F COOL Mon - Fri 1.
Part 4 Additional thermostat features 4.1 Customize the pre-programmed schedule You can change the day, time period or temperature settings of the pre-programmed schedule. 1. Press the SYSTEM icon to set to COOL (to program the cooling schedule), or to HEAT (to program the heating schedule). 2. Press the MENU icon, then press SET SCHEDULE. The screen will look like this: Day(s) of the week Time period Period start time adjustment Temp adjustment Advance to next day 3.
4.2 Set favorite temperatures (home / sleep / away) 4.3 Set temporary hold at You can override a programmed temperature for a brief period of time. You can set your three most frequent temperatures (Home, Sleep, Away). You can then select the settings anytime with one touch of an icon. 4.2.1 To set Home / Sleep / Away temperatures: 1. Press the MENU icon, then press SET FAVORITES. 2. Toggle between HOME, SLEEP, and AWAY by pressing the FAVORITE TEMPS icon. Select the one you want to customize. 3.
4.4 Bypass the schedule 4.6 Change batteries (permanent hold) You can override the currently-programmed temperature indefinitely. 1. Use the to raise or lower the setting. 2. When the desired temperature is displayed in the upper right corner of the screen, press the PERM HOLD icon at the bottom of the screen. Hold At will flash to the left of the desired temperature. 3. The override will last until you cancel it. Cancel the override by pressing the RUN SCHEDULE icon. 4.
4.8 Set keypad lockout 4.9 Set change filter reminder 4.8.1 To activate: The thermostat can display a reminder when it is time to change the air filter on your heating and cooling unit. 1. Press the MENU icon, then press MORE OPTIONS. 2. Using the select ON, then press SET. 3. Enter a 3-digit PIN number into the thermostat. Select the first digit by using the arrows, then use the to advance the second and third digits of the PIN. 4. Make note of your PIN number, then press DONE. 5.
4.10 Set change humidifier pad reminder 4.11 Enable auto changeover If you have a humidifier in your system, the thermostat can display a reminder when it is time to change the humidifier pad. Use this if both heating and cooling may be required in the same day. The thermostat will automatically change the system setting from heating to cooling. For example: In the morning heating is required. During the day, the temperature gets warmer and you want the air conditioner to run. 4.10.
4.12 Adjust actual temperature display 4.13 Change faceplate color Your thermostat was accurately calibrated at the factory. However, if you would like the displayed temperature to read higher or lower than the actual temperature, you can adjust the displayed temperature by +/- 4 degrees. You can customize the look of the thermostat by changing the faceplate color. To adjust the actual temperature display: 1. Press the MENU icon, then press MORE OPTIONS. 2.
Part 5 Troubleshooting Guide 5 Troubleshooting Guide (continued) Problem Possible Cause Action Problem Possible Cause Action Temperature set point icon blinking 2-minute lockout enabled to protect compressor No action needed: should stop blinking after 2 minutes Thermostat doesn’t follow the scheduled program AM or PM set incorrectly in the program No Heat, No Cool, or No Fan Blown fuse / tripped circuit breaker Replace fuse or reset breaker Check the current settings including AM and PM des
Appendix: Heat Pump Identification 1. How do I know if I have a Heat Pump? • Check the documentation for your heating and cooling system or contact your HVAC contractor. • Confirm that you have a Heat Pump by checking the labels of the wires coming out from the wall (labels you attached according to the right-hand column of the 2.2.2 table). According to the right-hand column of the 2.2.2 table, if you have: You have: An “O” wire, or a “B” wire A Heat Pump 2.
