User manual

Feature Licensing and Registration IT Administrator Functions • 11
The Product Activation License Update window
will open (Figure 2-12).
6. Once the Apply Imported License button is
clicked, the selected license file will be applied (or
click Cancel to stop and exit).
2.1.3. Licensing
Site Manager has basic (Maintenance Upgrades &
Tech Support license) and extra features that are acti-
vated by obtaining a license. The license key must be
entered on the Feature Licensing page to activate the
desired feature. A Maintenance Upgrades & Tech
Support license key activates basic features and the
feature license key activates feature functionalities of
Site Manager.
The licensing activation page is accessible from
the Help drop-down menu. The menu will only be
visible with certain user privileges enabled to allow
you to add/edit software license keys.
Locate your unique Hardware Fingerprint num-
ber on the Feature Licensing page.
Call Retail Solutions Customer Service at 770-
425-2724 with the Hardware Fingerprint to obtain
a license key for the desired features you wish to acti-
vate.
Click the Add Feature button on the Feature Li-
censing page and enter the key into the boxes provid-
ed (Figure 2-13).
Click Save.
The key entered will know what feature it is asso-
ciated with and will populate the appropriate field(s)
on the screen. To override an existing key, a new key
will need to be added and replace the existing key.
Click Cancel to stop and exit.
2.1.4. Maintenance Upgrades & Tech
Support Licensing
The basic features of Site Manager require a Main-
tenance Upgrades & Tech Support license key. Only
new users will need to enter this key. As the one-year
renewal period approaches, a reminder window will
appear and prompt you to renew the Maintenance Up-
grades & Tech Support key. Contact Retail Solutions
Customer Service for renewal.
2.1.4.1. About Maintenance Upgrades &
Tech Support Licensing and Keys
Basic features require a Maintenance Upgrades &
Tech Support license key (that will need to be re-
newed yearly) and include features such as user info,
pending activities, activity history, setup, obtaining
controller info, adding, editing, and deleting directo-
ries, sites, and control systems, and some administra-
tor functions.
Figure 2-12 - Product Activation License Update Page
Figure 2-13 - Feature Licensing Page