Installation guide

AMS Suite: Intelligent Device Manager Installation Guide
NOVEMBER 2013
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3. Install a newer version of AMS Device Manager that supports both your
database and an automatic upgrade to 12.5 (refer to the AMS Device Manager
installation guide in a given version for upgrade support).
4. Restore the older database in this AMS Device Manager version.
5. Upgrade to AMS Device Manager 12.5.
If you have any questions or encounter any unexpected issues, contact customer
support.
Prior to upgrading your AMS Device Manager application, you should uninstall any
SNAP-ON applications on the AMS Device Manager station. After upgrading AMS
Device Manager, install the latest versions of any licensed SNAP-ON applications, see
“Installing SNAP-ON applications” on page 58.
Configure any required system interface networks and then open AMS Device
Manager. Right-click each of the network icons and select Rebuild Hierarchy followed
by Scan > New Devices. If you are using the Alert Monitor feature, click the Alert
Monitor button on the AMS Device Manager toolbar to open the Alert List. Click the
Station Monitoring button in the toolbar and ensure that the station you are
monitoring is checked.
Consolidating databases
If you have multiple Server Plus Stations and are consolidating their databases for use
in a distributed system, use the following procedures.
To consolidate databases:
1. Back up the current database on all stations containing a database you want to
consolidate (see
Ta bl e 1 on page 13).
2. Select one of the Server Plus Stations to hold the consolidated database. Import
the database information from the other Server Plus Stations one at a time. This
may be done using one of the following methods.
Method 1
Use this method when all the stations are connected to the same network and
domain and at the same AMS Device Manager revision level.