Installation guide

AMS Suite: Intelligent Device Manager Installation Guide

NOVEMBER 2013

• Intermixing of operating system families is not supported. You can use

combinations of Windows XP and Server 2003 PCs; Windows 7 and Server 2008

PCs; Windows 8 and Server 2012 PCs. No other combinations are supported.

• A Server operating system (Windows Server 2003/2008/2012) and server-class

PC (for example, Dell PowerEdge) are recommended if the database is expected

to be greater than 10 GB due to the SQL Server version required (see

page 25);

or if AMS Device Manager is installed on a DeltaV ProfessionalPLUS Station,

Application Station, or Maintenance Station and Batch Historian or VCAT will be

used. Contact your hardware vendor for recommendations on server-class PCs

and server operating systems.

• The correct operating system service pack (SP) must be installed on your PC

before installing AMS Device Manager. If your PC does not have the correct SP

installed, or you are unsure, contact your network administrator.

• See “Changing Windows Firewall settings” on page 111 for additional operating

system configuration considerations.

• All Windows users who log in to AMS Device Manager must be in the

AMSDeviceManager Windows group (

page 56).

• AMS Device Manager is supported on a Hyper-V virtual PC only when co-

deployed with DeltaV on the same operating systems supported in non-

virtualized environments.

Support for Remote Desktop Services

Remote Desktop Services (also known as Terminal Services) is a component of

Microsoft Windows (both server and client versions) that allows you to access

applications and data on a remote computer over a network, even from a client

computer that is running an earlier version of Windows. AMS Device Manager can be

used in Remote Desktop Services environment if the following conditions are met:

• Remote Desktop Services must be set up prior to AMS Device Manager

installation.

• Use of Remote Desktop Services is limited to 5 concurrent sessions when AMS

Device Manager is installed on Windows server-class computers.

• AMS Device Manager is not supported on a Windows Server PC where Remote

Desktop Services

is set to Relaxed Security.

Note

Do not attempt to install AMS Device Manager using Remote Desktop Services; this is not a

supported installation method and may produce undesirable results.