Installation guide

AMS Suite: Intelligent Device Manager Installation Guide
NOVEMBER 2013
18
Uninstalling AMS Device Manager
You must uninstall AMS Device Manager software if you are upgrading from any
versions earlier than 10.0. If you are upgrading from any of these versions, contact
customer support for instructions for your situation. You do not need to uninstall
AMS Device Manager software if you are upgrading from version 10.0 or later (see
“Upgrading AMS Device Manager” on page 12). The installation program modifies
the earlier version and migrates the existing database to the new version. Ta bl e 1 on
page 13 provides the steps to upgrade to AMS Device Manager 12.5.
To uninstall AMS Device Manager:
1. Back up your existing database. Save your backup file in a location outside the
AMS folder.
2. Save your license.dat file in a location outside the AMS folder.
3. Stop the AMS Device Manager Server by right-clicking the icon in the system
tray and selecting Stop AMS Device Manager Server.
4. Open the Windows Control Panel and use Add or Remove Programs (XP) or
Programs and Features (Windows 7/Windows 8) to remove AMS Device
Manager.
See “Consolidating databases” on page 48 for information about consolidating
multiple AMS Device Manager databases.
Note
If you have SNAP-ON applications or an AMS Suite Calibration Connector application
installed, uninstall them before uninstalling AMS Device Manager. If your applications use
an external database, you must back up that database before you uninstall the application
(if you want to keep the data).