Installation guide

Installation Guide AMS Suite: Intelligent Device Manager
NOVEMBER 2013
123
ERROR MESSAGE /
INDICATION:
Unable to launch the AMS Device Manager application from the
Client SC Station.
POSSIBLE
SOLUTION:
Add sqlserver.exe and sqlbrowser.exe to the exception list. See
“Changing Windows Firewall settings” on page 111.
ERROR MESSAGE /
INDICATION:
AMS Device Manager may be slow to start when launched from the
Windows Start menu. The following messages are displayed in the
Application event log:
Unable to retrieve the current configuration information for server,
<PC name>.
Error calling GetServersAsXml.
POSSIBLE
SOLUTION:
Add AMSServicesHoster.exe to the exception list. See “Changing
Windows Firewall settings” on page 111.