User's Manual

Troubleshooting
61 SOLA HD
®
S5KC
™
Battery Reversed The battery is reversely connected.
Have a qualified electrician check the
wiring rotation at the external battery
cabinet. If this is not the problem, contact
your local SolaHD service representative.
No Battery Modules Are
Ready
The battery module is not ready, and
the yellow fault LED flashes.
Ensure that the battery module is fully
inserted and locking levers are in the
locked position. If this is not the problem,
contact your local SolaHD service
representative.
All PM’s Are Not Ready
The power module is not ready, and
the yellow fault LED flashes.
Ensure that the power module is fully
inserted in the upper frame bays and
locking levers are in the locked position.
If this is not the problem, contact your
local SolaHD service representative.
Power Module Redundancy
Alarm
The UPS has no redundant power
module
Add power modules or replace the faulty
power module to obtain redundancy, or
contact your local SolaHD service
representative.
Output Exceeds Max Load
Setting
The maximum load alarm is effective,
the actual load is larger than the
setting
Either decrease load on the UPS or
readjust the user programmable alarm
set point from the LCD. It might also
require another power module to
increase capacity. If this is not the
problem, contact your local SolaHD
service representative.
Turn Rocker Switch Off
Before Removing
The bypass power is unqualified or
the system output is disconnected.
There is only one system monitor
module or one system control module
in the system, and the control lever is
removed. The alarm reminds you to
open the startup switch before pulling
out the control module.
Open the startup switch.
Time to Check the Fan Filters
for Excessive Dirt
When the air filter reminder is
‘Enabled,’ this message appears to
remind users to check the air filters.
Check the air filters and clean them if
necessary, or contact your local SolaHD
service representative.
No Matching Module
Only one battery module is inserted
into one row of bays in the system.
Ensure that there are a pair of battery
modules in the same row of the frame, or
contact your local SolaHD service
representative.
Load Exceeds Battery
Module Capacity
The system has determined the load
exceeds the capacity of the battery.
Check to ensure that all battery modules
are fully inserted and the locking lever is
in the locked position. It is possible that
more battery modules are required to
increase battery run time. If this is not the
problem, contact your local SolaHD
service representative.
Battery Cabinet Not
Connected
The power cable of the external
battery cabinet is not connected or
fully inserted.
Connect the cable or contact your local
SolaHD service representative.
BM Lock Lever in Remove
Position
The locking lever is not in the locked
position.
Check the locking lever to ensure it is
fully inserted. If so, contact your local
SolaHD service representative.
BM Over Temperature
Warning
The internal battery module
temperature is at an elevated level.
Check the air filters located behind the
bezels and clean if necessary, or check
to see if the ambient temperature is too
high. If this is not the problem, contact
your local SolaHD service representative.
Table 25 Alarm message list (continued)
Alarm Message
Possible Cause Corrective Action