Warranty

WHAT WE WILL DO TO CORRECT PROBLEMS
If You return the defective product during the warranty period and in accordance with the instructions
contained herein, shipping prepaid, the Manufacturer shall, at its option and as Your exclusive remedy, repair,
correct or replace the product at no charge if the product is found by the Manufacturer to be a valid warranty
claim, in Manufacturer’s sole discretion. Replacement product may be refurbished and/or different models, but
will be functionally equivalent to the product or hardware being replaced. Product repaired or replaced during
the warranty period shall be covered by the foregoing warranty for the remainder of the original warranty period
or ninety (90) days from the date of shipment or purchase, whichever is longer. Contact the Manufacturer’s
Customer Service to obtain a returns goods authorization/case number (RGA #) and the address to return the
product.
Product Description
Customer Service Phone Number
Customer Service Email
Wi-Fi Thermostats 1-888-605-7131 [e-mail]
All other retail models 1-888-725-9797 white-rodgers.com
HOW TO MAKE A WARRANTY CLAIM
If You discover any warranty related issues after 30 days, or You have questions concerning Your product or
how to determine when service is needed, please contact the Manufacturer’s Customer Service department
per the table above.
The following information must be provided as part of Your warranty claim: your name, address, phone
number, Your products’model number, and if necessary, upon request, written confirmation of the date shown
on Your purchase receipt and the purchase price paid for the product.
Once we have received Your returned product, we will determine, in our sole and absolute discretion, whether
Your claim is covered by, or excluded from, this limited warranty. Repairs or modifications made to the product
by other than the Manufacturer will nullify this limited warranty. Coverage under this limited warranty is
conditioned at all times upon the original purchaser’s compliance with these required notification and repair
procedures.
LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL MANUFACTURER OR ITS
AUTHORIZED SERVICE REPRESENTATIVES BE LIABLE FOR ANY INCIDENTAL, SPECIAL, INDIRECT,
OR CONSEQUENTIAL DAMAGES, INCLUDING ANY ECONOMIC LOSS, WHETHER RESULTING FROM
NONPERFORMANCE, USE, MISUSE OR INABILITY TO USE THE PRODUCT OR THE
MANUFACTURER’S OR ITS AUTHORIZED SERVICE REPRESENTATIVE’S NEGLIGENCE. THE
MANUFACTURER SHALL NOT BE LIABLE FOR DAMAGES CAUSED BY DELAY IN PERFORMANCE
AND, IN NO EVENT, REGARDLESS OF THE FORM OF THE CLAIM OR CAUSE OF ACTION (WHETHER
BASED IN CONTRACT, INFRINGEMENT, NEGLIGENCE, STRICT LIABILITY, OTHER TORT OR
OTHERWISE), SHALL MANUFACTURER’S LIABILITY TO YOU EXCEED THE PRICE PAID BY THE
ORIGINAL OWNER FOR THE MANUFACTURER’S PRODUCT.
The term “consequential”damages shall include, but not be limited to, loss of anticipated profits, business
interruption, loss of use or revenue, cost of capital or loss or damage to property or equipment.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above
limitation may not apply to you. This limited warranty gives you specific legal rights, and you may also have
other rights which vary from State to State.
This limited warranty shall be governed by the laws of the State of Ohio, USA without regard to its conflict of
law principles.