Installation Manual

NetSure
™
9500 120kW 400V DC Power System
Installation Manual, IM584001200 (Issue AA, April 14, 2014)
Spec. No: 584001200 Code: IM584001200
Model No: 9500 Issue AA, April 14, 2014
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NetPerform™ Optimization Services (North America)
At Emerson Network Power, we understand the importance of reliable equipment – it’s critical to both your business and your bottom
line. That is why we offer a wide array of services to meet all of your network infrastructure needs.
Customer Service (Pre-Shipment)
Email
[e-mail]
Pricing and availability
[1,2]
, purchase orders, expediting requests
and order tracking. Ask for your company’s dedicated Customer Service
Associate.
Phone [phone] option 2
Customer Support Center (Post-Shipment)
Email
[e-mail]
After an order has shipped, contact our Customer Support Center
with related questions, concerns or claims.
Phone
1.956.661.6867
Account Management
Email
[e-mail]
Provides quotes and bid responses for custom configured
[2]
DC power
systems and outside plant enclosures for customers and channel partners
(Reps, VARs & Distributors).
Phone [phone] option 3
Spare Parts
Email
[e-mail]
[e-mail]
Pricing and purchase orders for spare parts, including but not limited to
breakers, cables, fuses, rectifier fans, misc. breaker and fuse panels,
enclosure fans, doors and switches, etc.
Phone
1.800.800.1280 option 5
DC Power Depot Repair
Email [e-mail]
Creates and processes RMAs for depot repair and refurbishment.
Determines repair and refurbishment lead times and pricing based on
warranties/contractual agreements. Provides repair shipping information
and status.
Phone [phone] option 6
Technical Support
Email
[e-mail]
[e-mail]
Answers technical product and system questions; determines status of
warranties and contractual agreements for repair.
Phone
1.800.800.5260
[1]
Contact Account Management for custom-configurations.
[2]
Contact Spare Parts for parts and accessories.
For More Information
To learn more about service offerings from Emerson Network Power, please contact your sales representative,
call 1-800-800-1280 option 7, email [e-mail] or visit EmersonNetworkPower.com/EnergySystems.