ZK58701IA00-R EM1200 IB SIZE: 105 x 138 mm OWNER'S MANUAL Digital Answering System Model EM1200 5/22-06
LOCATION OF CONTROLS Speaker Microphone AC Power Connection Volume Control Ring Select Control (2, 6, TS) System On/Off Control Repeat Control Announcement Record/Check Control Power On/Battery Low/Message Indicator LED Stop/Save Control DIAGRAM A This carton contains: Answering System AC Adaptor Quick Reference Card Instruction Booklet/Warranty Information Quick Set Up Guide 2
IMPORTANT SAFETY INSTRUCTIONS When using your telephone equipment, basic safety procedures should always be followed to reduce risk of fire, electric shock and injury to persons including the following: 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on the product. 3. Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning. 4.
IMPORTANT SAFETY INSTRUCTIONS (Cont.) a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning. 12. Do not use the telephone to report a gas leak in the vicinity of a leak. 13. Do not allow anything to rest on power cord. Do not locate this product where the cord will be abused by persons walking on it. 14. Do not dispose of the battery(ies) in a fire. The cell may explode. Check with local codes for possible special disposal instructions.
CAUTION (Cont.) for a long period of time (several months or more) since during this time the battery could leak in the product. 9. Properly discard "dead" batteries as soon as possible since "dead" batteries are more likely to leak in a product. 10. Do not store this product, or the batteries provided with or identified for use with this product, in high temperature areas.
INSTALLATION (Cont.) use a plug in modular adaptor (see Fig. C). 3. Install one 9 volt battery. 4. Replace battery door connect the AC adaptor. 5. Install a replacement battery once a year to ensure proper operation of the power failure protection feature. Figure B Figure C Your message LED will flash rapidly until 9 Volt battery is installed. Your unit is fully functional - battery is needed for power failure backup ONLY. NOTE: Connect to Telephone Line 1.
UNDERSTANDING YOUR MESSAGE INDICATOR LED (WHY THE GREEN LIGHT IS FLASHING) MESSAGE INDICATOR STATUS REASON Message Indicator is consistently flashing slowly. No outgoing message has been recorded. See section on recording your outgoing announcement (below). Message Indicator flashes rapidly. A 9 volt alkaline battery (not included) has not been installed or needs to be replaced. Messages have been received. Install a fresh 9 volt alkaline battery. (Battery provides power failure backup.
MESSAGE PLAYBACK When the message indicator flashes, pauses, and repeats you have received messages. The number of flashes indicates the amount of messages received (up to 10) To Repeat Current Message During playback, press and release the REPEAT control once quickly. To Playback the Previous Messages During playback, press the REPEAT control twice within 2 seconds. To Save Your Message To save your messages after listening to them. A. During playback, press and release the STOP/SAVE control.
SPECIAL FEATURES (Cont.) If you don`t want to talk to the caller, just let your unit take a message, adjust the volume control on the face of the unit to listen. If you don`t want to listen to the caller`s message, lower the volume. NOTE: Callers will be unaware that you are screening their calls, and they will not be able to hear you unless you pick up the phone or an extension phone. If you want to talk to the caller, pick up the phone and talk.
SPECIAL FEATURES (Cont.) Power Failure Protection/Battery Back Up If power failure occurs, or the plug comes out of the wall, your unit will shut down until the power is restored. If you have installed a 9 volt battery, any messages recorded before the power failure will be saved. The message indicator will flash indicating the number of messages received. If your unit is not operating properly when the power is restored, proceed with a unit reset. To Reset 1. Unplug the AC adaptor from the power outlet. 2.
REMOTE OPERATION Remote Security Code There is a three digit security code located on the bottom of your unit. Remember this number. You will need it to get your messages by remote when calling from a touch-tone phone. A space has been provided on the enclosed Quick Reference Card to write down your code. Remote Turn On If you forget to turn on your unit, you can call and remotely turn it on. 1.Call your phone number from a touchtone phone. 2.
Troubleshooting Guide DON'T RETURN IT YET! If the solution to your problem is not listed below, call our toll-free service number 1-877-SOUTHTEL (1-877-768-8483) and one of our experts will talk you through the problem. If you have followed the instructions in this manual, and have difficulty operating your Digital Answering System, locate the PROBLEM in the left column below. Check the corresponding POSSIBLE CAUSE and CORRECTIVE ACTION columns to locate and remedy problem.
Troubleshooting Guide (Cont.) PROBLEM POSSIBLE CAUSE CORRECTIVE ACTION No answer AC adaptor is disconnected from wall outlet or back of unit Reconnect AC adaptor into wall outlet or back of unit. Power to electrical outlet may be off Check to see if electrical outlet is controlled by a light switch and power is on, or wall outlet may not be functioning, try connecting to a different wall outlet. Telephone line is not connected to wall jack Connect telephone line into wall jack.
Troubleshooting Guide (Cont.) PROBLEM POSSIBLE CAUSE CORRECTIVE ACTION No remote operation Unit is in the "OFF" position Check to verify if message counter is lit. AC adaptor is disconnected from wall outlet or back of unit Reconnect AC adaptor into wall outlet or back of unit. Try connecting to a different wall outlet. Power to electrical outlet may be off Check to see if electrical outlet is controlled by a light switch and power is on.
FCC AND TELEPHONE COMPANY INFORMATION This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the bottom of this equipment is a label that contains, among other information, a product in the format US:AAAEQ##TXXXX. If requested, this number must be provided to the Telephone company. The FCC Registration Number and Ringer Equivalence Number (REN) for this equipment. You must, upon request, provide this information to your telephone company.
WARRANTY INFORMATION 90 DAYS LIMITED WARRANTY In the unlikely event that this product is defective, or does not perform properly , you may within ninety (90) days from your original date of purchase return it to the authorized service center for repair or exchange. TO OBTAIN WARRANTY SERVICE: - Provide proof of the date of purchase within the package (Dated bill of sale) - Prepay all shipping costs to the authorized service center, and remember to insure your return.
