Specifications
100 – 1000 Amps
SL-20610 (R 11/02) 13
throughout the country.
Recommended spare parts shall be fully stocked by local field service personnel with back up available
from national parts center and the manufacturing location. The national parts center Customer Support
Parts Coordinators shall be on-call 24 hours/day, 7 days/week, and 365 days/year for immediate parts
availability. Parts from the national parts center shall be shipped within 4 hours on the next available
flight out and delivered to the customer’s site within 24 hours.
3.2.3 STS Maintenance Training
Maintenance training courses for customer employees shall be available by the STS manufacturer. This
training is in addition to the basic operator training conducted as a part of the system start-up.
The training course shall cover STS theory, location of subassemblies, safety, and STS operational
procedures. The course shall include control, metering, and feedback circuits to the Printed Circuit Board
(PCB) level. Troubleshooting and fault isolation using alarm information and internal self-diagnostics
should be stressed.
3.2.4 Maintenance Contracts
A complete offering of preventive and full service maintenance contracts for the STS shall be available.
An extended warranty and preventive maintenance package shall be available. Factory-trained service
personnel shall perform warranty and preventive maintenance service.
NOTE: These Guide Specifications comply with the format outlined by the Construction Specifications
Institute per CSI MP-2-1 and CSI MP-2-2.
Please refer to Document SL-20610, (11/02).