Specifications

Liebert Static Transfer Switch
12 Guide Specification
2.3.12 Export Crating
Heavy-duty solid wood crating with vapor barriers and desiccant shall be provided to meet international
requirements regarding package strength and markings for overseas shipments.
3.0 EXECUTION
3.1 FIELD QUALITY CONTROL
The following inspections and test procedures shall be performed by factory-trained field service
personnel during the STS startup.
3.1.1 Visual Inspection
Inspect equipment for signs of damage
Verify installation per drawings
Inspect cabinets for foreign objects
Verify neutral (if used) and ground conductors are properly sized and configured
Verify all printed circuit boards are configured properly
3.1.2 Mechanical Inspection
Check all control wiring connections for tightness
Check all power wiring connections for tightness
Check all terminal screws, nuts, and/or spade lugs for tightness
3.1.3 Electrical Inspection
Check all fuses for continuity
Confirm input voltage and phase rotation is correct
Verify control transformer connections are correct for voltages being used
3.2 MANUFACTURER’S FIELD SERVICE
3.2.1 Service Personnel
The STS manufacturer shall directly employ a nationwide service organization, consisting of factory
trained field service personnel dedicated to the start-up, maintenance, and repair of UPS and power
equipment. The organization shall consist of regional and local offices.
The manufacturer shall provide a fully automated national dispatch center to coordinate field service
personnel schedules. One toll-free number shall reach a qualified support person 24 hours/day, 7
days/week, and 365 days/year. If emergency service is required, response time shall be 20 minutes or less.
An automated procedure shall be in place to insure that the manufacturer is dedicating the appropriate
technical support resources to match escalating customer needs.
3.2.2 Replacement Parts Stocking
Parts shall be available through an extensive network to ensure around-the-clock parts availability