Case Studies

A Customer Success
from the Experts in
Business-Critical Continuity™
a room. The iCOM setup wizard automatically sets
up all the units in a room from a single location so
theefficiencyoftheentirecoolingsystemcanbe
optimized. It can display user menus for active alarms,
eventlog,graphicdata,unitview/statusoverview,
total run hours, various sensors, display setup and
service contacts.
ThedatacenteralsofeaturestheLiebertSiteScan
Webenterprisemonitoring systemintegratedwith
Rackwise—somethingLauterbachinsisteduponin
planning discussions. That made the move to the
new data center and future server additions easier
foreveryoneinvolved.LiebertSiteScanmonitors
and controls virtually every piece of critical support
equipmentinthedatacenter,providingLauterbach
and his team complete real-time information
whenever they need it.
“Beingabletomanagethedatacenterremotelyhas
many advantages for us, not the least of which is
improvingourabilitytomaintaincontinuityduring
hurricanes,”Lauterbachsays.“Ourpeoplehave
families,andtheymayneedtobehomewiththem.
Theymaybetravelinginanotherstate.Theycouldbe
anywhere. With remote monitoring, as long as they
haveanetworkconnection,theystillwillbeableto
monitorthedatacenter.”
Thatmonitoringrangesfrombranchcircuitsinthe
LiebertFDCthatupdateelectricalloaddataevery
second to temperature sensors deep in the racks.
AccordingtoGooch,allthecabinetshavetemperature
sensorsreportingbacktoLiebertSiteScan.Eachsensor
connectstoafive-footcable,allowingthesensortobe
moved up and down the rack for even more detailed
temperaturereadings.“We’reabletoknowthe
temperature anywhere on the rack, and that’s where
wewantthecooling,”Goochsays.“Withthiskindof
detailed monitoring, we only use the cooling systems
when and where they’re needed. That’s a significant
efficiencyimprovementforBayCare.”
“LiebertSiteScanmonitoringalsoprovidescost
savingsthroughpreventivemaintenance,”says
Lauterbach.“Wedon’thavetowaitforittobreak
beforewefixit,”he
says.
“ Liebert SiteScan monitoring also provides cost
savings through preventive maintenance. We
don’t have to wait for it to break before we fix it.”
Doug Lauterbach, director of IS Imaging Services
BayCare Health System