Troubleshooting guide

81
Reference Manual
00809-0100-4308, Rev BA
Section 6: Service and Troubleshooting
December 2014
Service and Troubleshooting
6.3.3 Power module troubleshooting
6.3.4 Device display troubleshooting
Symptom Possible cause and recommended actions
The Power Module seems to run out of battery
very fast.
 Consider Update Rate, refer to “Configure
Update Rate” on page 51. Selecting a fast
update rate has an impact on Power Module
life.
 Consider Performance Mode, refer to
“Performance Mode” on page 167. The
Power Module life is reduced if Performance
Mode is set to High.
 Check that Power Mode is set to Normal, see
“Power Mode” on page 168.
 Verify device is not installed in extreme
temperatures.
 Verify that device is not a network pinch
point.
Symptom Possible cause and recommended actions
The device display is not functioning.
 Display Mode is set to Disabled. Set Display
Mode to On Demand or Periodic, refer to
“Display Mode” on page 165.
 Reseat the device display according to
“Utilize the device display” on page 39.