Troubleshooting guide

56
Reference Manual
00809-0100-4308, Rev BA
Section 4: Configuration
December 2014
Configuration
Verify by Gateway
To use the Smart Wireless Gateway's integrated web interface, navigate to the Explorer >
Status page as shown in Figure 4-11. This page shows whether the device has joined the
network and if it is communicating properly.
Locate the device in question and verify all status indicators are good (green). It may take
several minutes for the device to join the network and be seen on the Gateway's integrated web
interface.
Figure 4-11. Smart Wireless Gateway Explorer Status Page
Verify with Field Communicator
Connect the Field Communicator as shown in Figure 4-6 on page 50. Do not remove the power
module. Removing the power module may cause the device to drop off the network.
Note
In order to communicate with a Field Communicator, the device must be powered by the power
module.
To verify the device has joined the network, do the following:
1. From the Home screen, select Service Tools > Communications.
2. Click Join Status, and follow the instructions.