Troubleshooting guide

90
Reference Manual
00809-0100-4308, Rev BA
Section 6: Service and Troubleshooting
December 2014
Service and Troubleshooting
Network Join Details
Obtain detailed information about the network join, and configure how the device attempts to
join the network.
 From the Home Screen, go to Service Tools > Communications > Join Details. Join
Details includes:
6.4.5 Locating the device
Use the Locate Device function to identify this device by showing a pattern on the device
display, as illustrated in Figure 6-9.
1. From the Home Screen, go to Service Tools > Maintenance > Routine Maintenance.
2. Click Locate Device and follow the on-screen instructions.
Figure 6-9. Locate Device Pattern
Join Mode This mode configures how the device attempts
to join the network. Settable options are:
 Don't Attempt to Join
 Join Now
 Join on Powerup or Reset
Number of Available Neighbors Defines how many wireless devices are within
the communication range of this device. In a
self-organizing network, the more neighbors a
device has, the more robust the network will
be.
Number of
Advertisements Heard
Number of advertised packets received by the
device from all networks within range.
Number of Join Attempts Number of times the device has tried to join
the network prior to being accepted. Too many
join attempts result in the device considering
the join attempt as failed. If this happens,
re-check the Join Key and Network ID.