Troubleshooting guide

89
Reference Manual
00809-0100-4308, Rev BA
Section 6: Service and Troubleshooting
December 2014
Service and Troubleshooting
By adjusting Interface Threshold, the peak at the interface between the upper and lower
products is detected as illustrated in Figure 6-8.
Figure 6-8. After Changing the Interface Threshold the Transmitter Detects the Interface
6.4.3 Viewing Measurement History
The Measurement History tool presents historical values and related device status that are
stored in the transmitter memory. The tool is useful for verifying that the transmitter works
properly or to diagnose any issues during a specific time interval.
1. From the Home Screen, go to Service Tools > Maintenance > Routine Maintenance.
2. Click Measurement History and follow the on-screen instructions.
6.4.4 Reviewing Network Join Status and Details
Network Join Status
Wireless devices join the network through a four step process:
Step 1. Network Found
Step 2. Network Security Clearance Granted
Step 3. Network Bandwidth Allocated
Step 4. Network Join Complete
To view the Network Join Status of the device, do the following:
 From the Home Screen, go to Service Tools > Communications > Network Join
Status.
After Interface Threshold is
adjusted the interface is
correctly detected
AMPLITUDE
DISTANCE
Surface Threshold