User`s guide

CUSTOMER SERVICES
Emerson EMC offers a wide range of services to support our customer’s
needs. Listed below are some examples of these services.
SERVICE SUPPORT
(
612) 474-8833
Emerson Electronic Motion Control’s products are backed by a team of
professionals who will service your installation wherever it may be. Our
Customer Service Center in Minneapolis, Minnesota is ready to help you
solve those occasional problems over the telephone. It’s there, at the
Center, that we are available 24 hours a day for emergency service to help
speed any problem solving. Also, all hardware replacement parts, should
they ever be needed, are available through our customer service
organization. Need on-site help? Emerson provides on-site service, in
most cases, the next day. Just call Emerson’s Customer Service Center
when on-site service or maintenance is required.
TRAINING SERVICES [phone]
Emerson EMC maintains a highly trained staff of instructors to familiarize
customers with Emerson Electronic Motion Controls and their applications.
A number of courses are offered, many of which can be taught in your
plant upon request.
APPLICATION ENGINEERING [phone]
An experienced staff of factory Application Engineers provides complete
customer support for tough or complex applications. Our engineers offer
you a broad base of experience and knowledge of electronic motion control
applications.