Instruction manual

ControlWave Express Instruction Manual (CI-ControlWave Express)
Revised Mar-2011 Service & Troubleshooting 5-1
Chapter 5 – Service and Troubleshooting
This chapter provides general diagnostic and test information for the
ControlWave Express, as well as some common maintenance
procedures.
In This Chapter
5.1 ........................................................................5-2 Upgrading Firmware
5.2
..............................................5-5 Removing or Replacing Components
5.2.1
............................................5-5 Accessing Modules for Testing
5.2.2
.................................................5-5
Removing/Replacing the CPU/System Controller Board
and the Process I/O Board
5.2.3
............................5-6 Removing/Replacing the Backup Battery
5.2.4
..............................5-7 Enabling / Disabling the Backup Battery
5.3
.............................................5-8 General Troubleshooting Procedures
5.3.1
.....................................................................5-8 Checking LEDs
5.4
...........................................................5-12 WINDIAG Diagnostic Utility
5.4.1
.........................................................5-13 Available Diagnostics
5.5
................................................................................5-16 Core Updump
5.6
.........................................................................5-17 Calibration Checks
Equipment
You need the following equipment to perform the procedures described
in this chapter:
To run diagnostics software:
 PC with WINDIAG software, and either OpenBSI LocalView,
NetView, or TechView for communications
 Null modem interface cable
 Loop-back plug (See Figure 5-10 and Figure 5-11.)
To perform firmware upgrades:
 Null modem interface cable
 PC with the following software:
o OpenBSI LocalView
o OpenBSI System Firmware Downloader and either NetView,
LocalView, or TechView for communications.
o HyperTerminal (included in Windows®)
To replace the SRAM backup battery:
 Tweezers or needle-nose pliers
Note: When you service a ControlWave Express on site, we
recommend that you close down (or place under manual control)
any associated processes. This precaution prevents any processes
from accidentally running out of control when you conduct tests.