AVOCENT® MATRIX HIGH PERFORMANCE KVM SWITCHING SYSTEM INSTALLER/USER GUIDE
Avocent® Matrix High Performance KVM Switching System Installer/User Guide Emerson, Emerson Network Power and the Emerson Network Power logo are trademarks or service marks of Emerson Electric Co. Avocent, the Avocent logo, AMX and Dambrackas Video Compression are trademarks or service marks of Avocent Corporation or its affiliates in the U.S. and other countries. All other marks are the property of their respective owners.
i TA B LE OF C ON TE N TS Product Overview Features and Benefits 1 1 Security 1 Flash upgrade 1 Video support 2 Audio support 2 USB support 2 On-Board Web Interface (OBWI) 2 On-Screen Display (OSD) 2 Matrix switch 2 Receiver 3 Transmitter 4 Installation and Configuration Configuration Options 7 7 Single switch Matrix system 7 Multi-switch cascaded Matrix system 8 Switch Configuration 9 Setup Port 9 Unit information 9 Network configuration 9 Appliance mode 10 Username/
ii Avocent® Matrix High Performance KVM Switching System Installer/User Guide Users – Targets tab 19 Users – Favorites tab 20 Users – OSD tab 20 Users – OSD F1-F12 tab 20 Users – Status tab 21 Devices Tab 21 Restore defaults 21 Update firmware 21 Reboot device 22 Remove device 22 Remove offline 22 Flash display 22 Switch details 22 Receiver details 23 Transmitter details 25 Modes 26 Private mode 26 Share mode 26 Peripherals Tab 26 System Settings Tab 27 Save settings
Table of Contents iii Info Tab 37 Diagnostics Tab 37 Appendices 39 Appendix A: Technical Specifications 39 Appendix B: Cable Pinout Information 41 Appendix C: Technical Support 42
iv Avocent® Matrix High Performance KVM Switching System Installer/User Guide
1 1 Product Overview The Avocent® Matrix High Performance KVM switching system is the next generation of Avocent keyboard, video and mouse (KVM) products. This new class of digital Matrix systems and extension products provides the high-performance, reliable desktop extension experience expected from an Avocent product.
2 Avocent® Matrix High Performance KVM Switching System Installer/User Guide Video support The advanced Dambrackas Video Compression™ algorithm used by the system enables a pixel-accurate video experience with lag-free, real-time interaction with computing equipment. The resulting performance and speed provide new levels of content creation, production and delivery. Video is distributed in multiple formats supporting various connectors including DVI-D and VGA.
Chapter 1: Product Overview Figure 1.1: Avocent™ Matrix Switch Table 1.1: Avocent™ Matrix Switch Descriptions Number Description 1 Power supplies (dual on 32-port switch) 2 RGB LCD and scroll buttons for device information 3 Dual NIC ports 4 Setup port 5 RJ-45 ports for KVM signaling Receiver The Matrix receiver enables the desktop user’s monitor, speakers and USB peripherals to connect to a target computer through the Matrix switch.
4 Avocent® Matrix High Performance KVM Switching System Installer/User Guide Figure 1.2: Avocent™ Matrix Receiver Table 1.2: Avocent™ Matrix Receiver Descriptions Number Description 1 RGB LCD for color-coded status and device information 2 Audio connection 3 Microphone connection 4 USB 2.0 connections 5 External power button for turning on/off and resetting the receiver 6 T-Channel locking for secure rack mounting 7 USB 2.
Chapter 1: Product Overview Figure 1.3: Avocent™ Matrix Transmitter Table 1.
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7 2 Installation and Configuration At this point you should have already mounted the switch and completed the installation instructions outlined in the Avocent® Matrix Switching System Quick Installation Guide. For important safety information on your Matrix switch, please visit http://www.emersonnetworkpower.com/ComplianceRegulatoryInfo. Configuration Options Single switch Matrix system In the figure below, multiple transmitters and receivers are attached to a single Matrix switch. Figure 2.
8 Avocent® Matrix High Performance KVM Switching System Installer/User Guide Multi-switch cascaded Matrix system Up to four Matrix switches may be interconnected to create a larger switching system capable of supporting more receivers and transmitters. This is referred to as a cascaded system. When cascading Matrix switches, you can seamlessly connect to any target device from a single list in the On-screen Display (OSD) interface, as if all the target devices were connected to one switch.
Chapter 2: Installation and Configuration 9 Switch Configuration After the Avocent Matrix Switching System has been installed, you can begin configuration. By default, DHCP is enabled on the switch. Once the switch receives an IP address, it is displayed on the LCD display on the back of the unit. You can begin configuration by using the setup port or using the On-board Web Interface (OBWI). For more information on the OBWI setup, see On-Board Web Interface on page 13.
10 Avocent® Matrix High Performance KVM Switching System Installer/User Guide Option Description DHCP plus zeroconf The switch attempts to obtain an IP address using DHCP. If DHCP times out, then it uses zeroconf to obtain an IP address. Zeroconf picks an IP address out of the block 169.254.0.0/16. To use zeroconf the network must use the 169.254.0.0/16 block of IP addresses. Zeroconf The switch will immediately use zeroconf to determine an IP address.
Chapter 2: Installation and Configuration 11 Set session timeout The set session timeout option configures the setup port inactivity timeout. When the timeout for the setup port expires, the user is logged out.
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13 3 On-Board Web Interface The On-Board Web Interface (OBWI) is a remote, web browser-based user interface that allows an administrator to manage users, switches, receivers and transmitters. The first time you log in to the administrator account, you will be required to set the account password. NOTE: The OBWI and the Setup port use the same administrator account.
14 Avocent® Matrix High Performance KVM Switching System Installer/User Guide Figure 3.1: On-Board Web Interface Table 3.1: On-Board Web Interface (OBWI) Number Description 1 Tab bar - Use the tab bar to display and manage users, sessions, devices, peripherals, settings and events. 2 Side bar- The sidebar is used to initiate actions related to the current tab. The content of the sidebar changes depending on which tab is selected.
Chapter 3: On-Board Web Interface 15 Forgotten password If you forget the administrator password, contact technical support. OBWI Help You can access the online help for the Matrix switch by clicking the Help button in the top right of the screen. Dashboard Tab When you login to the OBWI, the tab that is shown by default is the Dashboard tab. The Dashboard tab displays current session information, user information and events. Figure 3.
16 Avocent® Matrix High Performance KVM Switching System Installer/User Guide Figure 3.3: Sessions tab in OBWI When a specific session is selected, the details are displayed in the bottom Session Details pane. The session details are read only. To connect a KVM session: 1. On the sidebar under Connect Session, click Connect. 2. From the drop-down list, select either Private or Shared session (other authorized users will be able to join a shared session). 3.
Chapter 3: On-Board Web Interface 17 Figure 3.4: Users Tab New user When a user has been created, you can configure the permissions, targets, OSD settings and set up a list of favorites for the user. By selecting more than one user, you can change the permissions, targets, settings and favorites for multiple users at the same time. To create a user: 1. On the sidebar under New User, click New. 2. In the Attributes tab, enter the following: 3. a. Username - The name that the user will log in with.
18 Avocent® Matrix High Performance KVM Switching System Installer/User Guide 2. On the sidebar under Delete User, click Delete. 3. Click Delete again to confirm. NOTE: You cannot delete all administrator accounts. Login and Logout The Login option allows an administrator to log a user into a specific receiver. The user must have permissions to be able to access the receiver. The Logout user option allows an administrator to log a user out of a receiver.
Chapter 3: On-Board Web Interface NOTE: An administrator can log into the OBWI and perform all functions without restriction. A user can log in only to a Receiver. 4. 5. 6. Select one of the following for the access mode: • Shared Only - The user will only be able to establish shared KVM sessions. • Private Only - The user will only be able to establish private KVM sessions. • Private or Shared - The user will be able to establish either shared or private KVM sessions.
20 Avocent® Matrix High Performance KVM Switching System Installer/User Guide Users – Favorites tab The Favorites tab allows the administrator to create a quick list of transmitters that are accessed most often by the user. The list can be arranged in any order and can contain up to 32 transmitters. To add a transmitter to favorites: 1. Select one or more users. 2. On the User Details pane, click Favorites. 3. Select one or more transmitters from the list of Available Transmitters and click Add. 4.
Chapter 3: On-Board Web Interface 21 To create OSD shortcut keys: 1. Select one or more users. 2. On the User Details pane, click OSD F1-F12. 3. Select the desired function key and then select an action from the drop-down list. 4. The Connect to Target X action requires a specific target to be specified. Select a target from the drop-down list to the right. 5. Click Save. Users – Status tab The Status tab shows the current receiver login and KVM sessions for the selected user(s).
22 Avocent® Matrix High Performance KVM Switching System Installer/User Guide 4. Click Proceed to proceed with the firmware update. Progress can be seen by watching the status column on the list of Devices pane. The final completion status is logged to the Events tab. Reboot device One or more devices can be rebooted remotely from the Devices tab. To reboot a device: 1. From the Devices tab, select one or more devices and click Reboot. 2. Click Reboot to confirm.
Chapter 3: On-Board Web Interface 23 to slave or slave to master, the switch will automatically reboot to effect the change. There can be only one master in a cascaded system. The switch that is set to master mode is used to administer the other switches, transmitters and receivers in the system through the OBWI. In a system with only one switch, that switch should always be set to master mode. When a switch is set to slave mode, the OBWI on the switch will become very limited.
24 Avocent® Matrix High Performance KVM Switching System Installer/User Guide Table 3.2: Receiver Settings Descriptions Setting Description Auto Login When enabled, a specified user is automatically logged into the receiver whenever it is turned on and physically connected to a switch in the system. Auto Login Username When Auto Login is enabled, this identifies the user that will be logged in to the receiver.
Chapter 3: On-Board Web Interface 25 Transmitter details When in the Devices tab, if you select a transmitter, you will see a list of tabs only applicable to transmitters. Transmitter – Attributes tab The attributes tab allows you to change the name, location and description of the transmitter. Each transmitter within a system must have a unique name. The Location, Description and Notes fields are optional, and are used only for your own information.
26 Avocent® Matrix High Performance KVM Switching System Installer/User Guide Modes There are three modes available for users connecting to transmitters and receivers. The modes are Private only, Shared only and Private or Shared. The transmitter setting is the authority if there is conflict in the user or receiver setting. For example, if the transmitter is set to private only and user and/or receiver is set to shared only, the user will not be able to connect to the target.
Chapter 3: On-Board Web Interface 27 EDID information can then be pushed out to any available transmitter. If the transmitter and receiver are running the same resolution, establishing a video connection will be faster because the receiver will not have to change resolution and the monitor will not have to resynchronize with the resolution change. The name of the peripherals and the description can be changed by selecting the monitor and editing the Attributes tab.
28 Avocent® Matrix High Performance KVM Switching System Installer/User Guide Load settings from file Saved system settings can be reloaded to restore the system to a previous state. To load system settings: 1. On the sidebar under Load Settings from File, click Load. 2. Click Next on the warning. 3. Browse to the path where the file is stored. 4. Enter the encryption password, if necessary, and click Next. 5. Click Reboot to reboot the switch.
Chapter 3: On-Board Web Interface 29 Events tab The Events tab is where event logging is configured. Events can be manually downloaded to a file or automatically sent to a syslog server for longer term storage. Individual events can be enabled or disabled by manipulating the Disabled Events and Enabled Events lists. Simply click on one or more events and click the buttons to move them from one list to the other. The table below lists the options and descriptions for the Events tab. Table 3.
30 Avocent® Matrix High Performance KVM Switching System Installer/User Guide Events Tab The Events tab is where the events enabled in the system settings are displayed and managed. From this tab you can download and save the event log history and acknowledge events. To acknowledge events: 1. From the Unacknowledged Events pane, select an event or Ctrl + click to select multiple events. 2. From the sidebar under Acknowledge, click Acknowledge.
31 4 on-screen display The Avocent® Matrix Switching System incorporates an on-screen display (OSD), allowing users to manage the receiver and any connected transmitter from the local keyboard and mouse. The OSD is displayed on a monitor connected to a receiver. It has a list of available targets to which the user can connect. The OSD supports user defined hotkeys and favorites for frequently used actions.
32 Avocent® Matrix High Performance KVM Switching System Installer/User Guide Targets Tab The Targets tab displays all of the targets available for the currently logged in user. From the list, you can connect to the various targets. The list will display up to 300 targets. Using the search box, you can search for a specific target or you can click the radio button to display All Targets or Favorites. Figure 4.
Chapter 4: on-screen display 33 Connect shared When connect shared is selected, multiple users can connect to the audio and video of a target computer over the network and arbitrate for control of that computer. Favorites The edit favorites option allows the user to create a quick list of transmitters that are accessed most often. The list can be ranked in any order. By clicking on the radio button for Favorites, the list of favorites are displayed.
34 Avocent® Matrix High Performance KVM Switching System Installer/User Guide Table 4.1: USB Tab Options Option Update Description Refreshes the list of attached USB devices. Enumerates the selected device through to the target, as if you Enumerate disconnected and reconnected the device from the receiver. This is only available when you are connected to the target. Map Keyboard Maps the selected device to the emulated keyboard on the transmitter.
Chapter 4: on-screen display 35 Settings – User tab The Settings/User tab allows you to view and change some of the settings associated with your account. The user rights section of the User tab displays the user's role, access mode and the USB mode. These fields cannot be edited. To change your password: 1. Enter your old (current) password. 2. Enter your new password. 3. Click Save. OSD settings The OSD settings allow the user to customize their OSD hotkeys and the inactivity timeout.
36 Avocent® Matrix High Performance KVM Switching System Installer/User Guide Figure 4.4: OSD Settings Tab - Receiver The following table describes the options available on the Settings - Receiver tab. Table 4.2: Settings - Receiver Tab Options Option Description Auto Login Controls whether this receiver is automatically logged into a user account. This field is read only. Auto Connect Controls whether this receiver automatically connects to a transmitter. This field is read only.
Chapter 4: on-screen display 37 Info Tab The Info tab displays some information about the receiver and switch you are connected to. This information can be useful for troubleshooting. The following table describes the information available on the Info tab. Table 4.3: Info Tab Descriptions Field Description Name The name of the receiver you are logged in to. Firmware Version The firmware version of the receiver. Hardware Version The hardware version of the receiver.
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39 APPENDICES Ap p e n d ic e s Appendix A: Technical Specifications Table A.1: Avocent™ Matrix Transmitter (MXT5110) Specifications Category Value Mechanical Dimensions (DxWxH) 6.2 x 4.75 x 1.21 in. Weight 1.4 lbs. / 0.64kgs Ports/Connectors USB 1 x Type B Microphone Microphone: 1 x 3.5mm stereo Speaker 1x 3.5mm stereo Video 1 x DVI-D or 1 x VGA Direct Connect 1 x 8-pin modular Power Supply N/A Table A.
40 Avocent® Matrix High Performance KVM Switching System Installer/User Guide Category Value AC Input Range 100-240V AC Input Frequency 50/60 Hz
Appendices Appendix B: Cable Pinout Information Figure B.1: Console/Setup Jack Table B.
42 Avocent® Matrix High Performance KVM Switching System Installer/User Guide Appendix C: Technical Support Our Technical Support staff is ready to assist you with any installation or operational issues you encounter with your Avocent product. If an issue should develop, follow the steps below for the fastest possible service. To resolve an issue: 1. Check the pertinent section of this manual to see if the issue can be resolved by following the procedures outlined. 2. Visit www.avocent.
For Technical Support: http://www.avocent.
