Technical Manual

Mouse and Pointer Settings

When accessing a target device in the Video Viewer, you may experience mouse pointer lag or

see two mouse pointers that are not aligned. You can synchronize the remote and local mouse by

using single cursor mode, using Avocent Mouse Sync or adjusting operating system settings on

both the local and remote servers.

Synchronization Options

To synchronize the local and remote mouse:

Select Tools - Single Cursor Mode in the Video Viewer window. This displays only the remote

target device pointer and hides the local client server pointer. You can turn Single Cursor Mode

off at any time.

NOTE: If you still experience mouse synchronization problems, adjust the operating system settings on the target

device (see Adjusting Operating System Mouse Settings on page 2).

-or-

Enable Avocent Mouse Sync in the KVM session profile to improve mouse tracking on the target

device. If Avocent Mouse Sync is enabled, it is not necessary to disable mouse acceleration on

the target device. For more information, see the DSView

3 management software help

(keywords:Avocent Mouse Sync)or the DSR

Switch Installer/User Guide.

NOTE: Avocent Mouse Sync is only supported on target devices that are connected to a DSRswitch with a USB2 IQ

module. These target devices must also be running on the Windows

family of operating systems or the Apple

operating system for Macintosh

computers. The AutoView

switch does not support Avocent Mouse Sync.

-or-

Turn off mouse acceleration on the target device. Follow the instructions for the appropriate

operating system(s) in Adjusting Operating System Mouse Settings on page 2.