User Guide

Appendix G: Error Messages
Application error messages
The following list of error messages may appear in the application.
Error Description
Error performing update - A plan with that name already exists. Change the plan name
and try again.
When trying to create a new plan with the
name of an existing plan.
You may not connect template ports to ports on a tangible asset.
When trying to connect server ports to a
template.
Update error - A plan with that name already exists. Change the plan name and try again.
When trying to create a plan with the same
name as a current plan.
No Properties available - Select a view object to show its properties.
In rack view, if a rack or devices in the rack is
not selected.
Import failed - A Plan with that name already exists. Change the plan name and try again.
When trying to import plan with the name of
an existing plan.
Exceeded License - You have exceeded the maximum number of racks allowed by your
current license. Please purchase additional licenses or reduce the number of racks in
your system.
Upon log in, if you have more racks in your
plans allowed by a current license.
Rack view must contain at least one rack in order to generate a .pdf file
When trying to generate a .pdf file if no racks
are visible.
Search may take a few moments. Continue? When searching for an asset in Devices.
No results found.
When searching for an asset in Devices and
an incorrect term is entered into the search
field.
Error finding asset. Asset not in Devices or on a plan.
Error requesting shapes. Shape not available.
Error finding permissions.
User does not have appropriate
permissions.
Error performing undo. Undo not allowed for that action.
Error performing update. Update not allowed for that action.
Error requesting Version Info. About not updated.
You may not connect locked ports. When trying to connect a locked port.
Locking a port with connection is prohibited. Delete all connections before attempting to
lock.
When trying to lock a connected port.
Rack view must contain at least one rack in order to generate a .pdf file.
When trying to export to .pdf with no rack
selected.
Exceeds acceptable zoom level for .pdf creation. Please adjust zoom extent and try again.
When trying to export to .pdf with zoom too
far out.
Template names must be unique. Please choose another name.
When trying to create or save with a
duplicate name.
Connections are not allowed on locked ports. Unlock the port before making changes
When trying to create a connection on a
locked port.
Locking a port with connections is prohibited. Delete all connections before attempting to
lock.
When trying to lock a port with connections.
Session expired. Please log in again. Timeout in process.
Table G.1: Application Error Messages
144 Data Center Planner Installer/User Guide