User Guide
Device search
The search function in devices has a dialog box that allows you to search for devices using a detailed search.
This function is available in plan, rack and asset views. In plan view, when a device image appears in the
information panel, it can be flipped to view the front or the back. In rack or asset view, the image can be flipped
front to back or rotated.
To search for a device:
1. In plan, rack or asset view, select Devices.
2. Click Search and enter information in one of the category fields, Manufacturer, Product Line, Model or
Type.
3. Click Show All to download all devices from the database.
4. Click Show Used to download devices used in the selected floor plan.
5. Click Search to begin the search. The results pane returns a graphical view and properties of the selected
device.
6. Click Cancel to cancel the action.
7. Click Clear to clear the category fields.
8. Click the drop-down list to sort by Manufacturer, Product Line or Type. The list shows devices for that
category.
9. If the device is not found, the system displays a Request Devices button to request new devices.
NOTE: Prior to requesting a new device symbol in the Symbol Order Portal at http://symbolsorder@emerson.com, check to see if an
updated asset library is available for download in the Data Center Planner website at http://www.avocent.com/Services_and_
Support/Customer_Support/Product_Updates/Treeview_Updates/Data_Center_Planner.aspx..
Requesting, downloading and importing device symbols
You can continue to download and import the latest entire device library from the Data Center Planner website,
or beginning with Data Center Planner 4.0 Service Pack 6, you can also download and import specific device
symbols directly from the external Symbols Order Portal. You can request up to 10 symbols per request.
To request and download a single or a group of symbols, you must use the external Symbols Order Portal. To
access the Symbols Order Portal, you must be current on maintenance and submit a request for a user ID and
password.
NOTE: The Symbols Order Portal supports only Internet Explorer 8 and 9. If you have questions related to your request at
www.avocent.com/support.
Accessing the Symbols Order Portal
To request access the Symbols Order Portal:
1. Submit a request by email to avocent.symbols@emerson.com.
2. Complete the information form and return it. You will receive a return email with your user ID and
password.
Chapter 12: Managing Panes 113