FAQ

Product Installation
Can the ATS switch between different voltages?
How do I configure the ATS controller?
How do I install an ATS?
What is the maximum length of the control line?
Where can I get the weight and dimensions of the ATS?
What size cable or wire can I use for the power connections of the ATS?
When do I need to connect the neutral?
How do I specify the type of neutral?
What is the WCR of the ATS?
Which breakers are tested with an ASCO transfer switch?
Service
Can I modify the voltage rating of the ATS?
How can I extend the feature 1C timer?
How do I contact a service technician?
How do I convert an ACTS to an ATS? How
do I convert an ATS to an ADTS?
How do I convert the ATS from 1Φ to 3Φ?
How will I know if the controller is damaged?
What does this alarm message mean?
What should I do if the indicator lights are faulty?
Why won't the ATS retransfer to normal?
Why won't the ATS start the generator?
Why won't the ATS transfer to Emergency?
Why won't the engine exerciser work properly?
Why won't the generator shut-off?
Wiring
Where do I connect the engine start wires?
How can I re-wire my power manager connections?