User Guide
User’s Guide ASCO 5310
Page 4 ASCO Power Technologies 381333-316 A
Troubleshooting
Numbe
r
Symptom Probable Cause Recommended Action
1 Power ON light is off
The DC or AC power source is
inadequate or off.
Restore the DC or AC power supply.
Check the terminals, fuse, circuit breaker.
Refer to Installation Manual 381333-317.
Try to reprogram the unit with the latest
software.
2 The power ON light is blinking.
The unit keeps on resetting due
to watchdog-reset possibly due
to corruption of software.
Contact ASCO Services for replacement.
800-800-ASCO or
customercare@asco.com
Button not held long enough.
Hold the button for at least 5 seconds
until you hear a beep.
3
Transfer button does not work
(load transfer does not occur).
ATS Annunciator could have
changed to default settings.
Refer to Installation Manual 381333-317.
Use the configuration details entered on
page 2; reconfigure the ATS Annunciator.
4 Buzzer is beeping continuously.
Communication with the Power
Manager may have stopped.
Refer to Installation Manual 381333-317.
Check the Ethernet connections:
ATS Annunciator to the LAN and
Power Manager to the LAN.
5
Communication alarm occurs but
all configurations are correct.
Communication protocol may not
the same as that of the Power
Manager (if present).
Refer to Installation Manual 381333-317.
Verify that the protocol on both devices is
the same.
6
A light does not come on when a
corresponding button is pressed.
ATS Annunciator is
not functioning properly.
Contact ASCO Services for replacement.
800-800-ASCO or
customercare@asco.com