User Guide

MPM Diagnostics
26-1
26. MPM Diagnostics
String View > Diagnostics|Item
The diagnostics are used for production testing, but may help troubleshoot a hardware failure in
the field. Select Diagnostics from String View. The computer must be connected to an MPM and
Communication Status at screen bottom must show Response OK.
26.1. Rebooting and Power Up Diagnostics (MPM)
String View > Setup|Reboot Firmware
To reboot the MPM from the Data Manager, select Reboot Firmware. This does a "warm
reset" of the MPM. At power-up, the unit performs diagnostics for about two minutes. If the
unit fails any test other than failure to detect a dial tone, the Error LED blinks. Identify the
failing parameters by using the Self Test diagnostic.