Owner`s manual

54
Artesian Spas Gold Class Spa Warranty
The following is a description of your warranty. You will also nd infor-
mation of what is not covered under warranty and along with what can
void your warranty. For warranty outside USA and Canada, please
refer to your countries Artesian Distributor,
Lifetime Structure Warranty
Gold Class Spas carry a lifetime structure warranty. The structure is
dened as the shell below the exposed material nish. The
manufacturer warrants the spa against loss of water due to a defect in
the spa structure, for the lifetime of the spa structure. In the event of
a defect in the material and/or workmanship, the spa structure will be
repaired or replace at the discretion of the manufacturer.
THIS WARRANTY IS GIVEN ONLY TO THE ORIGINAL OWNER, AND
TERMINATES UPON TRANSFER OF OWNERSHIP. COMMERCIAL
APPLICATIONS ARE EXCLUDED FROM THIS AND ALL
WARRANTIES.
If the spa structure is defective and must be replaced, it will be
returned to the factory. The original, installed equipment (this includes
the frame, skirt and all equipment) will be reinstalled. If new equipment
is desired, there will be additional charges to the customer.
If the frame and/or skirt of the spa is badly damaged, there will be a
cost to the spa owner to repair or replace the frame and/or the skirt.
When a spa needs to be returned to the factory for repair, the cost of
freight to the company will be at the customer’s expense. The
MANUFACTURER will not pay for removal, installation, cranes,
construction, de-construction, or any cost associated with access,
egress or ingress of the spa to the customer’s home. The
MANUFACTURER reserves the right to an onsight inspection by its
authorized representative. In the unlikely event a shell or spa must
be repaired or replaced, all warranties (shell, surface, electrical and
plumbing) date back to the original date of installation.
Seven-Year Surface Warranty
The spa surface is described as the exposed material nish. The
MANUFACTURER warrants the spa surface to be free from defects in
material and workmanship, such as blistering, cracking or