User manual

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EMCORE Broadband
2015 West Chestnut Street
A
lhambra, California 91803-1542
Tel: [phone]
Fax: [phone]
Copyright 2008. EMCORE Corporation
EOS 6000 Optical A/B Switch
USER MANUAL | SEPTEMBER 9, 2008
Storing and Shipping
To maintain optimum operating reliability, do not store the unit in locations where the temperature falls
below -25°C or rises above 65°C. Avoid any environmental condition that can result in internal
condensation. Ensure that these temperature and humidity requirements can also be met whenever the
unit is shipped.
Claims and Repackaging
Immediately inform Emcore and, if necessary, the carrier, if
•The contents of the shipment are incomplete
•The unit or any of its components are damaged or defective
•The unit does not pass the initial inspection
In the event of carrier responsibility, Emcore will allow for the repair or replacement of the unit while a
claim against the carrier is being processed.
Returning Shipments to Emcore
Emcore will only accept returns for which an approved Return Material Authorization (RMA) has been
issued. This number must be obtained prior to shipping any material to Emcore. The owner’s name and
address, the model number and full serial number of the unit, the RMA number, and an itemized
statement of claimed defects must be included with the return material.
Ship the return material in the original shipping container and packing material. If these are not available,
typical packaging guidelines are as follows:
1. Wear an anti-static wrist strap and work in an ESD controlled area.
2. Wrap the unit in anti-static packaging. Use anti-static connector covers, as applicable.
3. Pack the unit in a reliable shipping container.
4. Use enough shock-absorbing material (10 to 15 cm or 4 to 6 in on all sides) to cushion the unit and
prevent it from moving inside the container. Pink poly anti-static foam is recommended.
5. Seal the shipping container securely.
6. Clearly mark FRAGILE on its surface.
7. Always provide the model and serial number of the unit and, if necessary, the RMA number on any
accompanying documentation.
8. Please contact the RMA department, using the contact information at the beginning of this document,
to provide an RMA number and a shipping address.
Unpacking
1. Inspect the shipping boxes for any obvious damage.
2. Unpack the unit from all packaging boxes.