EMC Fibre Channel with Qlogic Host Bus Adapters in the Windows Environment P/N 300-000-164 REV A01 AUGUST 2003 EMC Corporation Corporate Headquarters: Hopkinton, MA 01748 -9103 1-508 -435 -1000 www.EMC.
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Contents Preface........................................................................................................................... vii Chapter 1 Introduction Understanding Persistent Binding in a Fabric Environment .... 1-2 Chapter 2 Installing and Configuring the HBA Driver Introduction ...................................................................................... 2-2 Downloading QLogic Drivers and Firmware ...................... 2-2 Verifying and Downloading the Documentation ........
Contents Installation Procedure for Windows 2000 and Windows 2003 Hosts................................................................................ 2-15 Updating the HBA Driver in a Windows 2000 or Windows 2003 Host......................................................................................... 2-17 Upgrading to Windows 2003 from Windows 2000 or Windows NT 4.0 ............................................................................
Contents Appendix A Third-Party Software QLogic SANSurfer SANBlade Manager v2.0.21 ....................... A-2 Veritas Volume Manager 3.x for Windows 2000 ....................... A-3 Appendix B Troubleshooting Problems and Solutions ................................................................. Problem...................................................................................... Problem...................................................................................... Problem..............
Contents vi EMC Fibre Channel with QLogic HBAs in Windows Hosts
Preface Conventions Used in This Guide EMC uses the following conventions for notes, cautions, and warnings. A note presents information that is important, but not hazard-related. ! CAUTION A caution contains information essential to avoid data loss or damage to the system or equipment. The caution may apply to hardware or software. WARNING A warning contains information essential to avoid a hazard that can cause severe personal injury, death, or substantial property damage if you ignore the warning.
Preface Typographical Conventions EMC uses the following type style conventions in this guide: AVANT GARDE Keystrokes Palatino, bold ◆ Palatino, italic ◆ ◆ ◆ ◆ Dialog box, button, icon, and menu items in text Selections you can make from the user interface, including buttons, icons, options, and field names New terms or unique word usage in text Command line arguments when used in text Book titles Courier, italic Arguments used in examples of command line syntax.
1 Invisible Body Tag Introduction This document describes the procedures for installing an EMC-approved QLogic host bus adapter (HBA) into a Windows NT, Windows 2000, or Windows 2003 host environment and configuring the Windows host for connection to an EMC storage array over Fibre Channel. Review the EMC Support Matrix for the latest information on approved HBAs and drivers. ◆ Understanding Persistent Binding in a Fabric Environment ......
Introduction 1 Understanding Persistent Binding in a Fabric Environment Persistent binding is the mechanism to create a continuous logical route from a storage device object in the Windows host to a volume in the EMC® storage array across the fabric. Without a persistent binding mechanism, the host cannot maintain persistent logical routing of the communication from a storage device object across the fabric to an EMC storage array volume.
Introduction \\PHYSICALDRIVE0, \\PHYSICALDRIVE1, and \\PHYSICALDRIVE2. The number is assigned during the disk discovery part of the Windows boot process. During boot-up, the Windows OS loads the driver for the storage HBAs. Once loaded, the OS performs a SCSI Inquiry command to get information about all of the attached storage devices. Each disk drive that it discovers is assigned a number in a semi-biased first come, first serve fashion based on HBA.
Introduction 1 PHYSICALDRIVE0 HBA 0 Windows Host PHYSICALDRIVE4 HBA 1 HBA 2 PHYSICALDRIVE8 The next figure shows the same host after the cable attached to HBA0 has been removed and the host rebooted. Since Windows was not able to do a discovery on HBA0, it assigned \\PHYSICALDRIVE0 to the first device it discovered. In this case, that first device is connected to HBA1.
2 Invisible Body Tag Installing and Configuring the HBA Driver This chapter describes the procedures for installing an EMC-approved QLogic host bus adapter (HBA) into a Windows NT, Windows 2000, or Windows 2003 host environment and configuring the Windows host for connection to an EMC storage array over Fibre Channel. ◆ ◆ ◆ ◆ ◆ Introduction ........................................................................................2-2 Installing an HBA........................................................
Installing and Configuring the HBA Driver 2 Introduction The procedure described here was written specifically for the QLA22xx and QLA23xx families of Fibre Channel HBAs; however, the procedures for installing the adapter BIOS and Windows drivers are identical for QLA21xx, QLA22xx, and QLA23xx. When installing or upgrading the BIOS and drivers, be sure to use the latest versions supported by EMC. Review the EMC Support Matrix for the latest information on approved HBAs and drivers.
Installing and Configuring the HBA Driver Installing an HBA Follow the instructions included with your adapter. The adapter installs into a single slot, and has no user-configurable jumpers or switches. Follow these steps to connect the cable to the HBA: 1. (Optical cable only) Remove the protective covers on each fiber-optic cable. 2. Plug one end of the cable into the connector on the HBA as shown in the appropriate figure. (The hardware might be rotated 90 degrees clockwise from the orientation shown.
Installing and Configuring the HBA Driver 2 4. Label each cable to identify the HBA and the storage/switch/hub port to which it connects. 5. After connecting all HBAs in the server, power up the server. Special Installation Sequence for Stratus ftServers and EMC CLARiiON Arrays A specific installation sequence is required when installing QLogic HBAs with the Stratus ftServers and EMC CLARiiON® storage.
Installing and Configuring the HBA Driver fields to select the correct CX200-Series direct-connect dual-host cluster-compatible files. Reconfigure the HBA Jumper ! For CLARiiON CX200-Series direct-connect dual-host cluster configurations with only QLA234x HBAs, you must change the default HBA optic jumper position: CAUTION Modifying the jumper setting without using the recommended firmware/drivers can cause the HBA to lose connectivity. 1.
Installing and Configuring the HBA Driver 2 If later you wish to return the jumper(s) to the default factory position, repeat step 2, returning the jumper to pins 2–3. Set the HBA FC-AL Loop ID While configuring a QLA234x HBA for Windows NT or Windows 2000 and connection to EMC CLARiiON CX200-Series for direct-connect cluster configurations, you must manually set the HBA FC-AL Loop ID.
Installing and Configuring the HBA Driver 7. Enter a value for the loop ID and press ENTER. 8. Press ESC to return to the Configuration Settings menu. 9. Press ESC to return to the Fast!UTIL Options menu. 10. When prompted to save changes made to the current adapter, select Save Changes and press ENTER. 11. If there are more adapters to configure, choose Select Host Adapter, and repeat steps 3 through 11 for each adapter. 12. Press ESC to exit Fast!UTIL. 13. Reboot the host. 14.
Installing and Configuring the HBA Driver 2 EMC HBA Settings EMC requires configuring the QLogic BIOS settings with the EMC-approved NVRAM settings file. This file contains all of the BIOS settings for the QLogic adapters that have been tested and approved for connection to the EMC storage array. The QLogic CD-ROM contains the latest EMC-approved BIOS and NVRAM settings files at the time of creation of the CD-ROM. If more recent files exist, you can find them on the QLogic website.
Installing and Configuring the HBA Driver Configuring NVRAM for Stratus ftServers If you have not received QLogic HBAs with the EMC configurations pre-loaded, you may have to perform the following procedure. If your HBAs have been pre-configured, proceed to Installing the HBA Driver on page 2-14. During POST, Stratus ftServers present only one HBA for configuration in a multiple-HBA system. This is the way the ftServer manages HBA failover.
Installing and Configuring the HBA Driver 2 Ignore any steps that pertain to multiple adapters. 4. Shut down the server. 5. Before powering up the server, restore power to the PCI Chassis: • For Stratus ftServer 3200 systems, tighten the Phillips-head screw that you loosened on the top right of the chassis. • For Stratus ftServer 5200 systems, power up the chassis. 6. Power up the server and proceed to Installing the HBA Driver on page 2-14.
Installing and Configuring the HBA Driver Updating Using a DOS Boot Diskette To update using a DOS boot diskette, follow these steps: The QLogic CD-ROM contains the latest EMC-approved BIOS and NVRAM settings files at the time of creation of the CD-ROM. If more recent files exist, you can find them on the QLogic website. Refer to Downloading QLogic Drivers and Firmware on page 2-2. 1. Format a 3.5-inch diskette and extract the BIOS and NVRAM files from the archive file (.zip or self-extracting .
Installing and Configuring the HBA Driver 2 Manually Setting the HBA Data Rate The HBA driver for a QLA2310 has a data rate setting that lets you specify 1 Gb, 2 Gb, or Auto Select mode. (The EMC default setting is Auto Select mode.) For any device connected to the HBA, set the device data rate (if applicable) before setting the HBA data rate. Current 64-bit systems can be updated only from within Windows 2003 using the SANSurfer SANBlade Manager. Refer to QLogic SANSurfer SANBlade Manager v2.0.
Installing and Configuring the HBA Driver Setting the Topology for QLA22xx/23xx and Windows While using a QLA22xx or QLA23xx HBA for Windows NT, Windows 2000, or Windows 2003, the default EMC configured topology is set for fabric. If you wish to change this value to FC-AL (for direct-connect), you can manually set the adapter topology. Follow these steps to set the topology: Current 64-bit systems can be updated only from within Windows 2003 using the SANSurfer SANBlade Manager.
Installing and Configuring the HBA Driver 2 Installing the HBA Driver To use EMC storage array disks with a Windows host, you need an EMC-qualified Fibre Channel HBA driver. The HBA kit includes an EMC-approved driver, which must be installed and configured prior to partitioning the storage array disks. You should also check the QLogic website for the latest EMC-approved version. (Refer to Downloading QLogic Drivers and Firmware on page 2-2.
Installing and Configuring the HBA Driver Installation Procedure for Windows NT Hosts To install the driver, follow these steps: 1. Boot the host with Windows NT 4.0. 2. Open the Control Panel and double-click the SCSI Adapter icon. 3. Select the Drivers tab. 4. Click the Add button to display the SCSI Adapter Drivers database. 5. Select HAVE DISK. 6. Locate the disk with the OEMSETUP.INF file for the QLogic driver and click OK. 7.
Installing and Configuring the HBA Driver 2 Windows 2000 configurations with Service Pack 1 or higher and Windows 2003 configurations may be able to detect QLA23xx HBAs. If this occurs, the HBA will already be listed under SCSI Devices; instead of proceeding with these installation steps, follow the instructions under Updating the HBA Driver in a Windows 2000 or Windows 2003 Host on page 2-17. 5. Double-click the first instance of SCSI Controller under Other Devices. 6.
Installing and Configuring the HBA Driver Updating the HBA Driver in a Windows 2000 or Windows 2003 Host On Windows 2000 and Windows 2003 systems where the QLogic HBA has been detected automatically or a driver is already installed, it might be necessary to upgrade the current driver to the latest EMC-qualified driver, as described in this section.
Installing and Configuring the HBA Driver 2 12. If prompted, click Yes to continue the installation. 13. Click Finish to complete the installation. 14. If the system requests that you reboot the system and you have other adapters to update, select NO; then click Close. 15. If the system again requests that you reboot the system and you have other adapters to update, select NO; then click Close. 16.
Installing and Configuring the HBA Driver Upgrading to Windows 2003 from Windows 2000 or Windows NT 4.0 Note the following if upgrading to Windows 2003: ◆ Upgrading from Windows NT 4.0 — The Windows NT4 drivers will not be preserved while upgrading to Windows 2003. You should obtain the correct Windows 2003 drivers (refer to Downloading QLogic Drivers and Firmware on page 2-2) and reinstall the drivers after the upgrade is complete.
Installing and Configuring the HBA Driver 2 2-20 EMC Fibre Channel with QLogic HBAs in Windows Hosts
3 Invisible Body Tag Configuring an EMC Boot Device Windows hosts have been qualified for booting from EMC storage array devices interfaced through Fibre Channel as described in the EMC Support Matrix. This chapter describes the process to configure a storage array device as a boot device. ◆ ◆ ◆ ◆ ◆ ◆ ◆ Introduction ........................................................................................3-2 Configuring a Symmetrix Boot Device ...........................................
Configuring an EMC Boot Device 3 Introduction Windows hosts have been qualified for booting from EMC array devices interfaced through Fibre Channel as described under Boot Device Support in the EMC Support Matrix. ! CAUTION Microsoft Windows NT 4.0 and Windows 2000 use virtual memory paging files that reside on the boot disk. If the paging file becomes unavailable to the memory management system when it is needed, the operating system will crash with a blue screen.
Configuring an EMC Boot Device How to Determine I/O Latency and Load on the Boot LUN The current restrictions for boot-from-array configurations (listed in the EMC Support Matrix) represent the maximum configuration that is allowed using typical configurations. There are cases where your applications, host, array, or SAN may already be utilized to a point when these maximum values may not be achieved.
Configuring an EMC Boot Device 3 Boot Crashdump Save to Disk Behavior 3-4 If you system is configured to write crashdumps after system failures, and the host is configured to boot from the array, you will be able to successfully save the crashdump only on the original available boot device path on which the system started. This is a Windows limitation, and installing PowerPath will not affect this behavior.
Configuring an EMC Boot Device Configuring a Symmetrix Boot Device This section describes how to install the Windows NT or Windows 2000 operating system onto an EMC Symmetrix® storage system connected to an Intel-based x86 class server. You can then boot Windows from the storage system. Configuring the Boot BIOS The procedure below describes how to configure the boot BIOS. The procedure assumes that the boot BIOS has been installed to the adapters already. 1.
Configuring an EMC Boot Device 3 5. From the Configuration Settings menu, select Host Adapter Settings and press ENTER. 6. From the Host Adapter Settings menu, select Host Adapter BIOS and press ENTER to enable it if it is not already enabled. Refer to EMC HBA Settings on page 2-8 for a table of EMC-configured NVRAM settings. 7. Press ESC to exit the Configuration Settings menu. 8. From the Configuration Settings menu, select Selectable Boot Settings and press ENTER. 9.
Configuring an EMC Boot Device Installing the Windows OS onto the Boot Device Follow the appropriate steps below to install the Windows operating system onto the EMC boot device. Windows NT Microsoft does not provide a driver for the QLogic controllers on the Windows NT installation CD-ROM. In order to properly install Windows NT on a the EMC storage array boot device connected to a QLogic controller, the Windows installation diskettes must be used with the CD-ROM. 1.
Configuring an EMC Boot Device 3 7. Some servers use SCSI CD-ROM drives. If your server has a SCSI CD-ROM, repeat steps 5 and 6 to select the driver for the SCSI controller. If your controller is not on the list, obtain the driver on diskette from the vendor. 8. If you want to specify drivers for other devices installed in your system, do so; otherwise press ENTER at the Additional Devices screen to continue with Windows installation. 9.
Configuring an EMC Boot Device HP ProLiant BL20p G2 Windows 2000 Installation 1. Note these prerequisites: • RDP server with release 1.30 • BfS Installation script, see HP ProLiant BL20p G2 documentation for creation and installation of this script. 2. Configure BL20p G2. Then reboot the BL20p G2 and select F9 to RBSU (F10 to save all changes before exit). a. Select Set Boot Controller Order i. Ctrl:1 PCI Dual Port Fibre..Port 1 ii. Ctrl:2 PCI Dual Port Fibre..Port 2 iii. Ctrl:3 HP Smart Array 5i Ctrl b.
Configuring an EMC Boot Device 3 Configuring a CLARiiON Boot Device This section describes how to install a boot device onto an EMC CLARiiON® storage system connected to an Intel-based x86 class server. You can then boot Windows from the storage system. This section assumes that EMC did not prepare the server or the storage system to boot Windows from the storage system. SCSI hard disks are allowed in configurations that boot over Fibre Channel.
Configuring an EMC Boot Device Start Unsatisfied Requirements Complete Requirements Satisfied Need boot LUN and Storage Group Prepare Storage System Create boot LUN and Storage Group Boot LUN and Storage Group exist Create HBA Driver Diskettes Need to update firmware and NVRAM Gather Data and Set Up HBA BIOS Update firmware Need to update NVRAM only Update NVRAM By WWPN Soft Zoning By Port Number Prepare Switch Fabric Hard Zoning Prepare Server Install Additional Software A Configure HBA Bo
Configuring an EMC Boot Device 3 Requirements Topologies, Configurations, and Revisions Hardware and Software Requirements This section lists supported configurations, hardware and software requirements, and related documentation. Refer to the EMC Support Matrix. Refer to the EMC Support Matrix for specific support information. Some general requirements are: ◆ Boot server with a CD-ROM and diskette drives, and support for the Windows version you will install.
Configuring an EMC Boot Device Media Requirements Required media includes the following: Refer to Downloading QLogic Drivers and Firmware on page 2-2. Preparing the Storage System ◆ Latest EMC-approved Fibre Channel PCI HBA Driver Kit for Windows ◆ Latest EMC-approved Fibre Channel PCI HBA firmware ◆ MS-DOS boot diskette. Boot device support requires a Navisphere Management station with Navisphere Manager or CLI.
Configuring an EMC Boot Device 3 Setting Up the HBA BIOS Once the HBA is installed in the host and the EMC array is connected to the fabric (FC-SW) or directly connected to the HBA (FC-AL), you can configure an EMC-qualified QLogic HBA for boot support using Fast!UTIL, as described below: 1. Boot the server, and press CTRL-Q when you see the QLogic banner: Different HBA models may display different banners. Be sure to select CTRL-Q for the HBA you wish to configure.
Configuring an EMC Boot Device 9. Press ESC to exit the Fast!UTIL Options menu. 10. Reboot the host. What Next? Preparing the Fabric The next step depends on the topology: ◆ FC-AL: Proceed to Preparing the Server on page 3-18. ◆ FC-SW: Proceed to Preparing the Fabric on page 3-15. You can configure a switched fabric to support multiple hosts and multiple storage systems. For this setup, we will describe only the minimum configuration required for the boot LUN and server.
Configuring an EMC Boot Device 3 Soft Zoning These instructions let you configure the soft zoning as this setup requires. They are not a complete explanation of zoning. Refer to the documentation that is available for your switches for a complete guide. 1. Ensure that the server and storage system are cabled properly and powered on. For the HBA’s WWPN to appear in the Name Server database, the server must be in the boot BIOS menu. If the server is not in the boot BIOS menu: a. Reboot the server.
Configuring an EMC Boot Device 3. Create a member alias for the boot HBA WWPN. Make sure it is a member alias and that you use the 21... Port Name, not the 20... Node Name. 4. Create a member alias for one storage system SP port that you connected earlier and to which you bound the boot LUN. You can choose either Port 0 or Port 1 of the SP if both ports are connected to the switch. EMC recommends using Port 0 for consistency. 5.
Configuring an EMC Boot Device 3 Physical Connection of Only One SP Port to the Fabric If the SP that owns the boot LUN has only one port connected to the switch, and no other target devices are on the fabric, then zoning for the boot configuration is not necessary. You should make sure any existing zones still allow the HBA-to-SP connection. Refer to the switch documentation for possible restrictions. What Next? Continue to Preparing the Server.
Configuring an EMC Boot Device 3. To disconnect all SCSI hard disk drives, unplug the power and SCSI bus cables connected to a SCSI adapter or controller. For details, see the installation and operation manual for your server. 4. To prepare your system to boot Windows over a Fibre Channel connection, you must do the following: For detailed instructions on the HP ProLiant BL20p G2, refer to Configuring the HP ProLiant BL20p G2.
Configuring an EMC Boot Device 3 What Next? Configuring the HBA Boot BIOS Configure the HBA Boot BIOS as described in the next section. Follow these steps to configure the storage system LUN for the HBA Boot BIOS: 1. Reboot the server. When the QLogic BIOS banner (shown below) appears, press CTRL–Q. Different HBA models may display different banners. Be sure to select CTRL-Q for the HBA you wish to configure. QLogic Corporation QLA2300 PCI Fibre Channel ROM BIOS Version 1.
Configuring an EMC Boot Device register the HBA connection. If you will later install PowerPath or ATF, be sure to select the corresponding parameters during the registration procedure. Refer to your EMC ControlCenter Navisphere Management software, ATF, or PowerPath documentation for detailed instructions. 6. Press ESC until you exit the Fast!UTIL Options menu. You do not need to save any changes if prompted. 7. Reboot the server. When the QLogic BIOS banner (shown in step 1) appears, press CTRL–Q.
Configuring an EMC Boot Device 3 Installing Windows You are ready to install the Windows operating system files. For HP ProLiant BL20p G2 servers, follow the steps under HP ProLiant BL20p G2 Windows 2000 OS Installation on page 3-24. You need the following materials to install Windows: ◆ Windows CD-ROM for the Windows version you wish to install.
Configuring an EMC Boot Device 7. Press ENTER to begin the setup procedure. If you are installing Windows on a newly created LUN, you may receive a message that your boot disk is new or erased. You can press C to continue. The Windows Licensing Agreement appears. 8. Press PG DN to scroll through and read the license agreement; to accept it, press F8.
Configuring an EMC Boot Device 3 Select NTFS file system format, which is suitable for most sites unless you have other specific requirements. Then press ENTER. (For background information on the choice of the NTFS file system, refer to Microsoft Knowledge Base Article 0184006.) Setup now formats the partition, copies the Windows system files to the partition, and starts rebooting the server. 11. When prompted, remove the diskette and CD-ROM.
Configuring an EMC Boot Device 5. Start the BfS deployment by dragging and dropping the BOOT FROM SAN BL20p script task to the BfS server new computer. Installation time is approximately 50 minutes. What Next? Verifying HBA Driver and Digital Signature Installation Verify that the Fibre Channel HBA drivers and (Windows 2000 only) digital signatures are installed and started, as described in the next section.
Configuring an EMC Boot Device 3 Assigning a Permanent Boot Drive Letter for Windows NT If you have installed failover software into a Windows NT 4.0 server, it is good practice to hard-code the boot volume letter so that it does not change when rebooting after a LUN trespass. This can be done by using the following procedure (from MSKB Q153619): 1. Reassign all drive letters (including C: and the CD-ROM drive) to higher available letters. (You must do this or C: will be taken once it becomes available.
Configuring an EMC Boot Device Installing Additional Navisphere Host Agent Software The EMC ControlCenter Navisphere Host Agent should be used to automatically register host connections with the array. PowerPath and ATF require different registration types and the Navisphere Host Agent is the preferred method over manual registrations. You should install the Navisphere Host Agent software to ensure the HBA connections are all registered correctly.
Configuring an EMC Boot Device 3 2. After Fast!UTIL loads, the display depends on whether there are multiple QLogic HBAs installed: • If there is only one QLogic HBA, the Fast!UTIL Options menu appears. • If there are multiple QLogic HBAs, a list of addresses occupies by those HBAs appears. Use the arrow keys to select the desired HBA; then press ENTER. The Fast!UTIL Options menu appears. 3. Select Configuration Settings from the menu. 4.
Configuring an EMC Boot Device To trespass the LUN, follow the instructions in the EMC ControlCenter Navisphere Management software documentation for your array type. The process depends on the failover software installed: • With PowerPath configurations, this can usually be done from the EMC ControlCenter Navisphere Management software GUI by right-clicking the desired LUN and selecting trespass.
Configuring an EMC Boot Device 3 Trespassing the Boot LUN Using atf_trespass Follow these steps to use the atf_trespass command to trespass the boot LUN: 1. Boot the host and log in to Windows. 2. Windows NT 4.0 will have the boot LUN configured for ID 0 as described under Preparing the Storage System on page 3-13. For Windows 2000, follow these steps to determine the LUN ID of the boot LUN as seen by the host: a.
Configuring an EMC Boot Device 4. Reboot the server. Starting a Fresh Installation To start a fresh installation: ◆ Using EMC ControlCenter Navisphere Management software, remove the old boot Storage Group. ◆ Using Manager, unbind the old boot LUN. ◆ Remove any old boot zoning from the previous installation. ◆ Repeat the installation instructions.
Configuring an EMC Boot Device 3 Boot Time and LUN Availability Boot time is the amount of time a storage system requires to boot. This time is a function of the number and types of LUNs in the storage system, and is typically less than five minutes. If you power up a server and storage system at the same time (cold start), the server’s extended BIOS might scan the Fibre Channel bus before the storage system is ready to respond.
Configuring an EMC Boot Device Replacing a Boot HBA If a boot HBA fails, you can replace it with a new one as described in this section. EMC Symmetrix Follow the procedure under Configuring a Symmetrix Boot Device. EMC CLARiiON ◆ Shut down and power off the server. ◆ Replace the HBA in the identical location and reconnect cabling. ◆ (Fabric configuration only) Repeat the procedure under Preparing the Fabric on page 3-15, and replace the old HBA’s WWPN with the new HBA’s WWPN.
Configuring an EMC Boot Device 3 How a Server Responds to Failure in the Boot LUN Path Failure in the path to a SAN-based boot LUN can halt Windows in a fatal error condition. Depending on the failure, Windows may be able to transfer control to another path and continue. Table 3-1 shows server reactions to failures in different components.
Configuring an EMC Boot Device Known Issues Be aware of these issues: ◆ QLogic BIOS 1.26 and later for QLA23xx and BIOS 1.79 and later for QLA22xx HBAs allow for multiple Boot Port Name entries to be configured for high-availability booting after path failures. Previous BIOS versions do not support this functionality, will boot only from a single storage array port, and cannot provide boot capability with path failures.
Configuring an EMC Boot Device 3 3-36 EMC Fibre Channel with QLogic HBAs in Windows Hosts
A Invisible Body Tag Third-Party Software This appendix contains additional information about third-party software used with Windows hosts. ◆ ◆ QLogic SANSurfer SANBlade Manager v2.0.21...........................A-2 Veritas Volume Manager 3.x for Windows 2000...........................
Third-Party Software A QLogic SANSurfer SANBlade Manager v2.0.21 Stratus ftServers are not supported using the qLogic SANSurfer SANBlade Manager Software or Agents. EMC has approved the use of a specialized version of the QLogic SANSurfer SANBlade Manager for use with attached EMC Symmetrix and CLARiiON storage arrays. Only version 2.0.21 should be used; this version is posted in the EMC section on the QLogic website.
Third-Party Software A Veritas Volume Manager 3.x for Windows 2000 Refer to the latest EMC Support Matrix to determine which Veritas Volume Manager 3.x configurations are supported, and what service packs may be required. ! CAUTION Configuring large numbers of device paths with Veritas Volume Manager can cause a Windows system to boot very slowly, and in some cases overrun the NTLDR boot-time registry size and halt.
Third-Party Software A A-4 EMC Fibre Channel with QLogic HBAs in Windows Hosts
B Invisible Body Tag Troubleshooting This appendix contains information on troubleshooting problems. ◆ Problems and Solutions....................................................................
Troubleshooting B Problems and Solutions Problem Error Message ID: 51 in event viewer when attempting to install multiple host access (for clustering) to the same EMC CLARiiON array storage group. The text of the message is: An Error was detected on device \Device\Harddisk\DR during a paging operation Solution Problem EMC Primus case emc29097 — If using HBAs connected to both CLARiiON SPs, without PowerPath installed, duplicate LUNs will be visible in the Device Manager and Disk Manager.
Troubleshooting B Solution Problem Upgrade to the latest HBA driver. This was corrected for Windows 2000 in 8.2.2.25 and later drivers. The 8.2.2.25 driver is available from EMC Support. Windows 2003 driver 8.2.2.20 and later already contain this correction. EMC Primus case emc69308 — Direct-connect to EMC CLARiiON CX200 reports incorrect queue full error messages.
Troubleshooting B B-4 EMC Fibre Channel with QLogic HBAs in Windows Hosts
Index B H BIOS, updating 2-10 boot device, configuring CLARiiON 3-10 overview 3-2 Symmetrix 3-5 boot time and LUN availability 3-32 hard zoning (switch) 3-17 HBA, boot, replacing 3-33 HBA, installing 2-3 I issues with boot support 3-35 C L configurations, valid 3-12 LUN availability and boot time 3-32 D N data rate, HBA, setting manually 2-12 driver, HBA downloading 2-2 installing in Windows 2000 host 2-15 in Windows 2003 host 2-15 in Windows NT host 2-15 overview 2-14 revision history 2-14 upda
Index V Veritas Volume Manager 3.