User guide

Known problems and limitations

EMC Avamar 7.0 Release Notes 53

Sybase ASE plug-in

The following table lists known limitations for this release of the Avamar Plug-in for

Sybase.

VMware

The following table lists known problems when using this release of Avamar to protect

VMware virtual machines.

Table 25 Sybase ASE plug-in known limitations

ID Description

26375 Parallel restore might fail with Sybase ASE releases earlier than 15.0.2

With a Sybase ASE release earlier than 15.0.2, a Sybase plug-in restore with a

parallelism value greater than 1 might fail with the following error:

Error from server server_name: Msg 937, Level 14, State 1

Database 'database_name' is unavailable. It is undergoing LOAD

DATABASE.

This issue is due to a Sybase ASE defect (CR 467447) that is fixed in Sybase ASE

release 15.0.2 ESD 1 and later.

To work around this issue, perform one of the following:

• Ensure that the parallelism value is set to 1 during a Sybase restore.

• Upgrade the Sybase ASE server to release 15.0.2 ESD 1 or later.

56299 Sybase operations fail with Sybase ASE network password encryption

If Sybase ASE network password encryption is enabled, a Sybase plug-in backup or

restore fails with the following error:

avsybase Error <16177>: Adaptive Server requires encryption of the

To work around this issue, disable the Sybase network password encryption by running

the following commands:

$ isql -X

1> sp_configure 'net password encryption reqd',0

2> go

Table 26 Avamar with VMware known problems (page 1 of 2)

ID Description

52675 ContainerClients domain limitations

The ContainerClients domain is a special system domain, which is populated with

virtual machines residing in VMware container entities. Avamar assumes that when

you add a VMware container to Avamar, that you will always manage the container and

all virtual machines within it as a single object. Therefore, if only you add these virtual

machines to a backup group as individual machines, rather than adding the parent

VMware container, they will not be backed up.

58282 All VMware proxies must be at the same version level

All VMware proxies must be upgraded at the same time. You cannot have a mix of proxy

versions.