User guide

46 EMC Avamar 7.0 Release Notes
Known problems and limitations
Microsoft Exchange VSS plug-in
The following table lists known problems for this release of the Avamar Plug-in for
Exchange VSS.
Table 17 Microsoft Exchange VSS plug-in known problems (page 1 of 2)
ID Description
14998 Exchange Public Folders and items permissions changed after recovery
Avamar can recover folders and items within Exchange Server Public Folders. However,
the recovered items might take ownership and permissions from the recovery process,
instead of recovering those attributes as they originally existed in the Exchange Server.
To work around this issue, after recovering the Public Folder folders and items, log in
with the username that performed the recovery (typically, AvamarBackupUser) and
reset permissions as needed.
50291 Browsing backups by using the command line interface on Exchange 2013 hangs
Using the command line interface to browse backups on Exchange 2013 systems will
hang unless you are logged in as Domain Administrator.
50724 DAG client is still registered to the Avamar server after uninstall
When you uninstall the DAG client by using the Cluster Configuration Tool, the client
uninstalls from the DAG servers but remains registered to the Avamar server.
The interim solution to this problem is to manually unregister the client by using
Avamar Administrator.
53773 Corrupt database in Active Directory Domain Services causes browsing the Exchange
Information Store to fail
Corrupt database in Active Directory Domain Services, browsing the Exchange
Information Store will time out and no databases will return. As an interim solution, if
browsing the Exchange Information Store fails, determine which database is corrupt
using the “Get-MailboxDatabase” command from Exchange Management Shell, which
will return an error similar to:
“The Exchange server for the database object "Database1" wasn't found in Active
Directory Domain Services. The object may be corrupted.”
Delete the corrupt database and browsing will be successful.
53773 Cannot browse Exchange Information Store after upgrade to Exchange 2013 CU2
When using the Microsoft Exchange VSS plug-in with Exchange 2013 CU2, an attempt
to browse the Exchange Information Store times out without returning any databases.
The interim solution to this problem is:
1. In the Exchange Management Shell, manually delete the RDB that was created by
the previous GLR attempt using the remove-mailboxdatabase cmdlet.
2. Using the services.msc app or another tool, manually kill the axionfs service.
3. Using Windows Explorer or other tool, manually delete the avs\var\avfscache folder.
N/A Contents of existing RDBs cannot be browsed with the GLR plug-in
When browsing with the GLR plug-in, you can view an existing RDB. However, if you
expand the RDB, the contents may appear empty even though it is not empty. You can
only expand an RDB that is mounted by the Windows Exchange GLR plug-in.