User guide

38 EMC Avamar 7.0 Release Notes
Known problems and limitations
All backup clients and plug-ins
The following table lists known problems in this release for all backup clients and
plug-ins.
Table 9 General backup client known problems
ID Description
1403 Backups longer than seven days might fail due to session ticket expiration
Backups that take longer than seven days to complete might fail if they are forced to
re-establish a connection with the server and their session ticket has expired.
However, the data that was backed up is not lost. To complete the process, perform
another backup.
20822 Wildcard in exclusion list ignores some Unicode characters
The question mark (?) wildcard character may fail to encompass some Unicode
characters when used as part of an exclusion list path designation to represent any
single character.
To work around this issue, use an explicit path designation.
34166 Backup of a Single Instance Storage environment requires Avamar client 6.0 or later
If you use an unsupported Avamar client to back up a Single Instance Storage (SIS)
environment, then restores may fail with one of the following avtar errors:
• <5187>: Path ".system_info\sis.hs" not found in backup
• errorcode Element 'sis.hs' not found
• <9935>: Unable to discover SIS enabled drives from backup.
You must use an Avamar client release 6.0 or later to back up an SIS environment.
52366 Problem browsing client in dual-stacked cluster environments
You cannot browse data on shared storage by using the Avamar cluster client in
dual-stacked cluster environments.
To resolve this issue, rerun the Cluster Configuration Tool to remove and then
reconfigure the Avamar cluster client.
52496 Cluster Configuration Tool fails to activate virtual cluster clients in dual stack
environments
In a dual stack environment, when the Avamar server’s IPv6 address is used during
configuration with the Avamar Cluster Configuration Tool, the Cluster Configuration
Tool fails to properly activate virtual cluster clients.
The interim solution to this problem is to use the Cluster Configuration Wizard to create
the cluster client, but uncheck the Bring the cluster client online and activate it with
the Avamar server checkbox. Then manually create the virtual cluster client and with
the Avamar Administrator, and in Policy Management, edit the client and check the
Activated checkbox in the Edit Client dialog box.
56606 Level 1 backup to Data Domain with over 16 critical disks may default to level 0
After a level 0 backup has been performed for a client with over 16 critical disks, cache
file information for one or more of the disks may no longer be available and
subsequent level 1 backups will be performed as level 0.
N/A Limited client-based restores
Client restores through Avamar Web Restore are performed using a web browser and
should be limited to only a few files. If you need to restore many files, then use Avamar
Administrator for the restore.
This restriction applies only to the legacy web restore interface. It does not apply to
client restores through the web UI provided by Avamar Desktop/Laptop.