Full Product Manual
www.sureheat.com
200208-01C20
OPERATION
 WARNING: If you do not fol-
low these instructions exactly, 
a  re  or   explosion  may  result 
causing property damage, per-
sonal injury or loss of life.
A.  This appliance has a pilot which must 
be lighted by hand. When lighting the 
pilot, follow these instructions exactly.
B.  BEFORE LIGHTING smell all around 
the appliance area for gas. Be sure to 
smell next to the oor because some 
gas is heavier than air and will settle 
on the oor.
  WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electric switch; do 
not use any phone in your building.
• Immediately call your gas supplier 
from a neighbor’s phone. Follow the 
gas supplier’s instructions.
• If you cannot reach your gas supplier, 
call the re department.
C.  Use only your hand to push in or turn 
the gas control knob. Never use tools. 
If  the  knob  will  not  push  in  or  turn 
by  hand,  don’t  try  to  repair  it,  call  a 
qualied service technician. Force or 
attempted repair may result in a re or 
explosion.
D.  Do not use this appliance if any part 
has been under water. Immediately call 
a qualied service technician to inspect 
the appliance and to replace any part of 
the control system and any gas control 
which has been under water.
 WARNING: You must oper-
ate this heater with the screen 
in  place.  Make  sure  screen  is 
installed before running heater.
NOTICE: During initial operation of 
new heater, burning logs will give 
off a paper-burning smell. Orange 
ame will also be present. Open 
damper or window to vent smell. 
This will only last a few hours.
1.  STOP! Read the safety information above.
2.  Make sure equipment shutoff valve is fully 
open.
3.  Push  in  control  knob  slightly  and  turn 
clockwise   to the OFF position.
4.  Wait ve (5) minutes to clear out any gas. 
Then  smell  for  gas  around  heater  and 
near  the  oor.  If  you  smell  gas,  STOP! 
Follow "B" in the safety information above. 
If you do not smell gas, go to the next step.
5.  Push in control knob slightly and turn coun-
terclockwise   to the PILOT position. 
Press in control knob for ve (5) seconds.
  Note: The rst time that the heater is oper-
ated after connecting the gas supply, the 
control knob should be pressed for about 
thirty (30) seconds. This will allow air to 
bleed from the gas system. If pilot does not 
stay lit, refer to Troubleshooting, pages 24 
though 27. Also contact a qualied service 
LIGHTING INSTRUCTIONS
FOR YOUR SAFETY READ BEFORE LIGHTING
Avoid  any  drafts  that  alter  burner  ame 
patterns. Do not allow fans to blow directly 
into the replace. Do not place a blower inside 
the burn area of the rebox. Ceiling fans may 
create drafts that alter ame patterns. Sooting 
and improper burning will result.
During manufacturing, fabricating and ship-
ping, various  components  of this  appliance 
are treated with certain oils, lms or bonding 
agents. These chemicals are not harmful but 
may produce annoying smoke and smells as 
they are burned off during the initial operation 
of the appliance, possibly causing headaches 
or eye or lung irritation. This is a normal and 
temporary occurrence.
The initial break-in operation should last two 
to  three  hours  with  the  burner  at  the high-
est setting. Provide maximum ventilation by 
opening windows or doors to allow odors to 
dissipate. Any odors remaining after this initial 
break-in will be slight and will disappear with 
continued use.
This appliance must not be used with glass 
doors  in  the  closed  position. This  can  lead 
to pilot outages and severe sooting outside 
the replace.
Always operate heater with glass doors fully 
open.










