Installation guide

92 ZENworks 11 Server Installation Guide
Possible Cause: The device does not have the Windows Update Service enabled.
Action: Enable the Windows Update service on the device:
1 From the Windows desktop Start menu, click Settings > Control Panel.
2 Double-click Administrative Tools > Services.
3 Double-click Windows Update Service.
The Windows Update Service Properties dialog box is displayed.
4 In the General tab, select one of the following options from the Startup type
list:
 Manual
 Automatic
 Automatic (Delayed Start)
5 Click Start to start the service.
6 Click OK.
A warning message is displayed while installing ZENworks
Configuration Management on Linux devices
Source: ZENworks 11; Installation.
Explanation: The ZENworks installer displays the following warning message while installing
ZENworks Configuration Management on Linux devices:
"WARNING! Program tries to unlock a connection without having
acquired a lock first, which indicates a programming error"
Action: None. Ignore the warning message.
Unable to install the ZENworks Adaptive Agent on a McAfee fully
protected device
Source: ZENworks 11 ; Installation
Explanation: When you try to install ZENworks Adaptive Agent on a McAfee fully protected
device, the antivirus software prevents the creation of new executable files in
Windows and program files.
Possible Cause: The device is protected by McAfee VirusScan and therefore does not allow the
installation of any applications.
Action: Do the following on the device that has the McAfee software installed:
1 Click Start > All Programs > McAfee > VirusScan Console.
2 Double-click Access Protection.
3 In the Access Protection Properties dialog box, do the following:
3a In the Categories panel, click Common Maximum Protection.
3b In the Block column, deselect all the rules.
3c Click OK.