Installation guide
88 ZENworks 11 Server Installation Guide
ZENworks 11 Configuration Management installation might fail on
64-bit Windows Server 2003 and 64-bit Windows Server 2008
Source: ZENworks 11 ; Installation.
Explanation: If you are installing ZENworks 11 to a 64-bit Windows Server 2003 or 64-bit
Windows Server 2008, the installation might fail or hang because of the Windows
Installer (
msiexec
) utility. The following message is logged in the installation log:
Msiexec returned 1603:
Possible Cause: The device does not have Windows Installer 4.5 installed.
Action: Do the following on the 64-bit Windows Server 2003 or 64-bit Windows Server
2008 device:
1 Upgrade the Windows Installer (
msiexec
) utility to Windows Installer 4.5 or
later. For more information on how to upgrade to Windows Installer 4.5, see
the Microsoft Help and Support Web site (http://support.microsoft.com/KB/
942288).
2 Reinstall ZENworks 11 Configuration Management:
2a On the Novell ZENworks 11 installation DVD, browse to
install\disk\instdata\windows\vm
and execute the following
command:
install.exe -Dzenworks.configure.force=true
2b Follow the installation wizard prompts.
For more information, see the Section 4.1, “Performing the Installation,”
on page 47.
Installing from the root directory on a Linux device fails to create the
self-signed certificates
Source: ZENworks 11 ; Installation.
Action: On the Linux device, download and copy the ZENworks 11 installation ISO
image to a temporary location to which all users have the Read and Execute
permissions.
Configuring the ZENworks Server to an Oracle database fails
Source: ZENworks 11 ; Installation.
Explanation: If the NLS_CHARACTERSET parameter is not set to AL32UTF8 and the
NLS_NCHAR_CHARACTERSET parameter is not set to AL16UTF16, the
database installation fails with the following error messages:
Failed to run the sql script: localization-updater.sql,
message:Failed to execute the SQL command: insert into
zLocalizedMessage(messageid,lang,messagestr)
values('POLICYHANDLERS.EPE.INVALID_VALUE_FORMAT','fr','La
stratégie {0} n''a
pas pu être appliquée du fait que la valeur de la variable "{1}"
n''est pas
dans un format valide.'),
message:ORA-00600: internal error code, arguments: [ktfbbsearch-
7], [8], [],
[], [], [], [], []