Installation guide
68 ZENworks 11 Server Installation Guide
6.2
Uninstalling a Windows Primary Server, Satellite,
or Managed Device
Before uninstalling the ZENworks software from the Windows Satellite, if you demote the device to
managed device, you must run the uninstallation program only after the Satellite roles
(Authentication, Imaging, Content, and Collection) are removed from the device. To ensure that the
roles are removed from the Windows managed device, double click the icon in the notification
area. The left navigation pane should not contain the Satellite pages.
Uninstalling the ZENworks Adaptive Agent does not roll back the previously enforced Printer policies
and does not remove the Browser Bookmarks policy settings from the user’s Favorites. For more
information, see “Troubleshooting Policy Management” in ZENworks 11 Configuration Policies
Reference.
To uninstall a Windows Primary Server, Satellite, or managed device:
1 On the server or managed device, run:
zenworks_installation_directory\novell\zenworks\bin\ZENworksUninstall.exe
To see the list of uninstall options, run
ZENworksUninstall.exe --help
2 Refer to the information in the following table during uninstallation.
The information is listed in the order of the uninstallation flow.
Information Explanation
Administrator
Information of the zone
to which the device is
registered
Configure the following settings:
Primary Server: Specify the IP address of the Primary server in the
following format:
https:// IP_address or DNS_name_of_the_server:port_number
NOTE: You must specify the port number if you are not using the default
port.
Username: Specify the username. By default, the username is
administrator
.
Password: Specify the password for the ZENworks administrative user
specified in the Username field.
Local Uninstallation Only (Retain the Device in the Zone): Select this
option if you only want to uninstall ZENworks software from the device.
The device continues to be registered in the Management Zone.
NOTE: Ensure that you have the permission to uninstall the ZENworks
Adaptive Agent. The Allow Users to Uninstall Agent option must be
selected by the zone administrator in ZENworks Control Center (the
Configuration tab > Management Zone Settings > Device Management >
ZENworks Agent > General).
This option is useful if you don’t have a connection with the Management
Zone when you want to remove ZENworks from the device, or if the
device’s ZENworks installation is corrupted and needs to be reinstalled.
If you select the Local Uninstallation Only (Retain the Device in the Zone)
option, then click Next, the Components To Be Retained page is
displayed.