Installation guide
6
Uninstalling ZENworks Software 67
6
Uninstalling ZENworks Software
You can uninstall the ZENworks software from Primary Servers, Satellites, and managed devices. If
ZENworks Reporting Server is installed on a Primary Server, you must first uninstall the ZENworks
Reporting Server (see “Uninstalling ZENworks Software” in the ZENworks 11 Server Installation
Guide), then uninstall the ZENworks software.
The embedded ZENworks database can only be removed by uninstalling the ZENworks software
from the Primary Server hosting the Management Zone. If you are using an external database, the
database remains intact after the uninstallation. To uninstall an external ZENworks database, see the
instructions provided by the database manufacturer.
NOTE: To uninstall the ZENworks software from a Windows server or managed device, you must
ensure that the device is not running in safe mode.
Review the following sections for more information:
Section 6.1, “Correct Order for Uninstalling ZENworks Software,” on page 67
Section 6.2, “Uninstalling a Windows Primary Server, Satellite, or Managed Device,” on page 68
Section 6.3, “Uninstalling a Linux Primary Server,” on page 71
Section 6.4, “Uninstalling a Linux Satellite or Managed Device,” on page 73
6.1
Correct Order for Uninstalling ZENworks Software
When uninstalling ZENworks software from selected components of your Management Zone (for
example, a Primary Server or a managed device), there is no specific order that you need to follow.
However, if you want to completely remove the ZENworks software from all components in your
Management Zone (effectively removing ZENworks from your environment), we recommend that you
uninstall the software in the reverse order that it was installed. This means that you would:
1. Uninstall the Adaptive Agent from each managed device.
2. Uninstall all Satellite devices.
3. Uninstall all Primary Servers other than your database Primary Server. Your database Primary
Server is the one that is hosting the embedded ZENworks database. Or, if you are using an
external ZENworks database, it is the first Primary Server that was installed.
If you don’t uninstall all Primary Servers before your database Primary Server, those Primary
Servers become orphaned when you delete the database Primary Server and cannot be
uninstalled from ZENworks Control Center.
4. Uninstall the database Primary Server.