Installation guide

22 ZENworks 11 Server Installation Guide
1.5 LDAP Directory Requirements
ZENworks 11 can reference existing user sources (directories) for user-related tasks such as
assigning content to users, creating ZENworks administrator accounts, and associating users with
devices creating ZENworks administrator accounts and associating users with devices. LDAP
(Lightweight Directory Access Protocol) is the protocol used by ZENworks with respect to interacting
with users.
Table 1-7 LDAP Directory Requirements
Database User Make sure that there is no restriction for the ZENworks database user to
connect to a remote database.
For example, if the ZENworks database user is an Active Directory user, make
sure that the Active Directory policies allow the user to connect to a remote
database.
Database Settings For MS SQL, set the READ_COMMITTED_SNAPSHOT setting to ON so that it
allows read access to information in the database while data is being written or
modified.
To set the READ_COMMITTED_SNAPSHOT setting to ON, execute the
following command at the database server prompt:
ALTER DATABASE database_name SET READ_COMMITTED_SNAPSHOT
ON;
NOTE: You must adhere to the following guidelines to configure the database
settings:
 Before configuring the database settings, stop all the ZENworks Services
on all the ZENworks Servers.
 After configuring the settings, start all the ZENworks Services on all the
ZENworks Servers.
For detailed information on how to stop and start the ZENworks Services, see .
Item Requirement
Item Requirements
LDAP version LDAP v3
OPENLDAP is not supported. However, if you have eDirectory installed on a
SUSE Linux server, you can use that as a user source. LDAP v3 can be used
to access eDirectory on the Linux server using the alternate ports that you
specified for eDirectory when installing it (because OPENLDAP might have
been using the default ports).
Authoritative user
source
 Novell eDirectory 8.7.3 or 8.8 (on all supported platforms)
If you use eDirectory as the user source, make sure that no two
eDirectory users have the same username and password. Even if the
usernames are same, make sure that the passwords are different.
 Microsoft Active Directory (as shipped with Windows 2000 SP4 or later)
 Domain Services for Windows (DSfW)