eMachines D720/D520 Series Service Guide Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.
Revision History Please refer to the table below for the updates made on eMachines D720/D520 Series service guide.
Copyright Copyright © 2008 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated. Disclaimer The information in this guide is subject to change without notice.
Conventions The following conventions are used in this manual: IV SCREEN MESSAGES Denotes actual messages that appear on screen. NOTE Gives bits and pieces of additional information related to the current topic. WARNING Alerts you to any damage that might result from doing or not doing specific actions. CAUTION Gives precautionary measures to avoid possible hardware or software problems. IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures.
Preface Before using this information and the product it supports, please read the following general information. 1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability).
VI
Table of Contents System Specifications 1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 Your Acer Notebook tour . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Table of Contents Removing the Antenna . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58 Removing the LCD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60 Removing the Upper Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62 Removing the TouchPad Bracket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65 Removing the Speaker Modules . . . . . . . . . . . . . . . . . .
Table of Contents ODD Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116 Modem Function Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119 Wireless Function Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119 Thermal Unit Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120 External Mouse Failure . . . . . . . . . .
Table of Contents X
Chapter 1 System Specifications Features Below is a brief summary of the computer’s many features: Operating System • Genuine Windows® Vista™ Platform • Intel® Pentium® dual-core processor* • Intel® Celeron® processor* • Mobile Intel® GL40 Express Chipset • IEEE 802.11b/g System Memory • Dual-channel support • Up to 2 GB of DDR2 667 MHz memory, upgradeable to 4 GB using two soDIMM modules Display and graphics • 14.
Communication • Integrated webcam* • WLAN: IEEE 802.11b/g • LAN: Fast Ethernet; Wake-on-LAN ready Privacy control • BIOS user, supervisor, HDD passwords • Kensington lock slot Power subsystem • ACPI 3.0 • 48.8 W 4400 mAh • 3-pin 65 W AC adapter • ENERGY STAR® 4.0* Special keys and controls • 88-/89-key keyboard • Touchpad pointing device I/O interface • USB 2.
System Block Diagram Chapter 1 3
Your Acer Notebook tour After knowing your computer features, let us show you around your new computer. Front View No. 4 Icon Item Description 1 Microphone Internal microphone for sound recording. 2 Integrated webcam Web camera for video communication (for selected models). 3 Display screen Also called Liquid-Crystal Display (LCD), displays computer output. 4 Power button Turns the computer on and off.
No. Icon Item Description 9 TouchPad Touch-sensitive pointing device which functions like a computer mouse. 10 Click buttons (left and right) The left and right buttons function like the left and right mouse buttons. 11 Power Indicates the computer's power status. Battery Indicates the computer's battery status. 1. Charging: The light shows amber when the battery is charging. 2. Fully charged: The light shows green when in AC mode. HDD Indicates when the hard disk drive is active.
Left View No. 6 Icon Item Description 1 Ethernet (RJ-45) port Connects to an Ethernet 10/100-based network. 2 External display (VGA) port Connects to a display device (e.g. external monitor, LCD projector). 3 USB 2.0 ports Connect to USB 2.0 devices (e.g. USB mouse, USB camera). Line-in jack Accepts audio line-in devices (e.g., audio CD player, stereo walkman, mp3 player). Microphone-in jack Accepts input from external microphones.
Right View No. Icon Item Description 1 Kensington lock slot Connects to a Kensington-compatible computer security lock. Note: Wrap the computer security lock cable around an immovable object such as a table or handle of a locked drawer. Insert the lock into the notch and turn the key to secure the lock. Some keyless models are also available. 2 Optical drive Internal optical drive; accepts CDs or DVDs. 3 Optical disk access indicator Lights up when the optical drive is active.
Bottom View No. 8 Icon Item Description 1 Battery bay Houses the computer's battery pack. 2 Battery release latch Releases the battery for removal. 3 Memory compartment Houses the computer's main memory. 4 Hard disk bay Houses the computer's hard disk (secured with screws). 5 Battery lock Locks the battery in position. 6 Ventilation slots and cooling fan Enable the computer to stay cool, even after prolonged use. Note: Do not cover or obstruct the opening of the fan.
Indicators The computer has several easy-to-read status indicators. The front panel indicators are visible even when the computer cover is closed. Icon Function Description Power Indicates the computer's power status. Battery Indicates the computer's battery status. HDD Indicates when the hard disk drive is active. Num Lock Lights up when Num Lock is activated. Caps Lock Lights up when Caps Lock is activated. NOTE: 1. Charging: The light shows amber when the battery is charging. 2.
TouchPad Basics (with fingerprint reader) The following items show you how to use the TouchPad with Acer Bio-Protection fingerprint reader: • Move your finger across the TouchPad (1) to move the cursor. • Press the left (2) and right (3) buttons located beneath the TouchPad to perform selection and execution functions. These two buttons are similar to the left and right buttons on a mouse. Tapping on the TouchPad is the same as clicking the left button.
Using the Keyboard The keyboard has full-sized keys and an embedded numeric keypad, separate cursor, lock, Windows, function and special keys. Lock Keys and embedded numeric keypad The keyboard has three lock keys which you can toggle on and off. Lock key Description Caps Lock When Caps Lock is on, all alphabetic characters typed are in uppercase. Num Lock + When Num Lock is on, the embedded keypad is in numeric mode.
Windows Keys The keyboard has two keys that perform Windows-specific functions. Key Description Windows key Pressed alone, this key has the same effect as clicking on the Windows Start button; it launches the Start menu.
Hot Keys The computer employs hotkeys or key combinations to access most of the computer’s controls like screen brightness, volume output and the BIOS utility. To activate hot keys, press and hold the key before pressing the other key in the hotkey combination. Hotkey Icon Function Description + Hotkey help Displays help on hotkeys. + Acer eSettings Management Launches Acer eSettings Management in Acer Empowering Technology.
Special Key You can locate the Euro symbol and the US dollar sign at the upper-center and/or bottom-right of your keyboard. The Euro symbol 1. Open a text editor or word processor. 2. Hold and then press the <5> key at the upper-center of the keyboard. NOTE: Note: Some fonts and software do not support the Euro symbol. Please refer to www.microsoft.com/ typography/faq/faq12.htm for more information. The US dollar sign 1. Open a text editor or word processor. 2.
Using the System Utilities Acer GridVista (dual-display compatible) NOTE: This feature is only available on certain models. To enable the dual monitor feature of the notebook, first ensure that the second monitor is connected, then select Start, Control Panel, Display and click on Settings. Select the secondary monitor (2) icon in the display box and then click the check box Extend my windows desktop onto this monitor. Finally, click Apply to confirm the new settings and click OK to complete the process.
Hardware Specifications and Configurations Processor Item Specification CPU type Penryn based Intel® Celeron Processor and Intel® Pentium Processor Core logic Intel Cantiga GL40 (667MHz FSB supported) ICH9-M ENE KB926 for Keyboard Controller, Battery management Unit. Integrated VGA solution for CANTIGA GL40 REALTEK ALC268 for High Definition Audio Codec.
System Memory Item Specification Memory controller Built-in Memory size 0MB (no on-board memory) DIMM socket number 2 sockets Supports memory size per socket 2 GB Supports maximum memory size 4G for 64bit OS (with two 2GB SODIMM) Supports DIMM type DDR 2 Synchronous DRAM Supports DIMM Speed 667 MHz Supports DIMM voltage 1.
Hard Disk Drive Interface Item Specification Vendor Seagate Momentus 5400.
Super-Multi Drive Module Item Specification Vendor & model name HLDS/GSA-T50N, Philips DS-8A2S, Sony/AD-7560S, Toshiba Digi/TS-L633A Performance Specification With CD Diskette With DVD Diskette Transfer rate (MB/sec) Sustained: Max 3.5 Mbytes/sec Sustained: Max 10 Mbytes/sec Buffer Memory 2MB Interface SATA Applicable disc format Applicable media types: Writing: Confirms to DVD+R Version 1.2 and DVD+RW Version 1.3 / DVD+R DL Version 1.0 /DVD-R Version 2.0 / DVD-RW Version 1.
Item Specification Windows logo key Yes Internal & external keyboard work simultaneously Yes Battery Item Specification Vendor & model name Sanyo, Sony, Panasonic, Simplo Battery Type Li Ion Pack capacity 2400/4400 mAh Number of battery cell 6 Package configuration 3S2P LCD 14.1” Item Specification Vendor/model name LG.Philips/LP141WX3, AUO/B141EW04 V4, Chimei/N141I3 - L02, Samsung/LTN141W3-L01 Screen Diagonal (mm) 14.1 inches Active Area (mm) 303.74 x 189.
Chapter 2 System Utilities BIOS Setup Utility The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/ Output System). Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problems, you may need to run Setup. Please also refer to Chapter 4 Troubleshooting when problem arises.
Information The Information screen displays a summary of your computer hardware information. Information Main InsydeH20 Setup Utility Advanced Security Power Rev. 3.5 Boot Exit CPU Type: CPU Speed: Intel (R) Core (TM)2 Duo CPU @ 2.40GHz 2.40GHz HDD Model Name: HDD Serial Number: ATAPI Model Name: Hitachi HTS543516K9SA00 071129BB0C02WGHDKKGC Slimtype DVD A DS8A2S System BIOS Version: VGA BIOS Version: Serial Number: Asset Tag Number: Product Name: Manufacturer Name: UUID: V0.
Main The Main screen allows the user to set the system time and date as well as enable and disable boot option and recovery. Information Main InsydeH20 Setup Utility Advanced Security Power System Time System Date [13:04:04] [04/21/2008] Total Memory Video Memory 3017 MB [32MB] Quick Boot Network Boot F12 Boot Menu D2D Recovery SATA Mode [Enabled] [Enabled] [Disabled] [Enabled] [ACHI] F1 Help ESC Exit ↑↓ Select Item ←→ Select Menu Boot Rev. 3.
Advanced The Advanced screen allows the user to configure the various advanced BIOS options. IMPORTANT:Making incorrect settings to items on these pages may cause the system to malfunction. Unless you have experience adjusting these items, we recommend that you leave these settings at the default values. If making settings to items on these pages causes your system to malfunction or prevents the system from booting, open BIOS and choose Load Optimal Defaults in the Exit menu to boot up normally.
Parameter Description Submenu Items USB Configuration Enter the USB Configuration menu. • • • • USB Driver Select EHCI 1 and 2 UHCI 1 to 5 Per-Port Control Chipset Configuration Enter the Chipset Configuration menu. • • • • Port 80h Cycles DMI Link ASPM Control PCI Latency Timer VT-d ACPI Table/ Features Control Enter the ACPI Table/Features Control menu.
Security The Security screen contains parameters that help safeguard and protect your computer from unauthorized use. Information Main InsydeH20 Setup Utility Advanced Security Power Supervisor Password Is: User Password Is: HDD Password Is: Clear Clear Clear Set Supervisor Password Set User Password Set Hdd Password Power on password [32MB] F1 Help ESC Exit Boot Rev. 3.5 Exit Item Specific Help Install or Change the password and the length of password must be less than eight words.
Setting a Password Follow these steps as you set the user or the supervisor password: 1. Use the ↑ and ↓ keys to highlight the Set Supervisor Password parameter and press the Enter key. The Set Supervisor Password box appears: 2. Type a password in the “Enter New Password” field. The password length can not exceeds 8 alphanumeric characters (A-Z, a-z, 0-9, not case sensitive). Retype the password in the “Confirm New Password” field.
Changing a Password 1. Use the ↑ and ↓ keys to highlight the Set Supervisor Password parameter and press the Enter key. The Set Password box appears. 2. Type the current password in the Enter Current Password field and press Enter. 3. Type a password in the Enter New Password field. Retype the password in the Confirm New Password field. 4. Press Enter. After setting the password, the computer sets the User Password parameter to “Set”. 5. If desired, you can enable the Password on boot parameter.
Power The Power screen allows the user to configure various CPU and power management options and device wakeup behavior. Information InsydeH20 Setup Utility Advanced Security Power Main Boot XAdvanced CPU Control XPlatform Power Management ACPI S3: Wake on PME Wake on Modem Ring Auto wake on S5 Quickly S4 Resume F1 Help ESC Exit ↑↓ Select Item ←→ Select Menu Rev. 3.5 Exit Item Specific Help These items control various CPU parameters.
Parameter 30 Description Submenu Items Platform Power management Enter the Platform Power Management menu. • • • PCI Clock Run _CST - C4 Latency Value C4 on C3 - Deeper Sleep ACPI S3 Enable or Disable ACPI S1/S3 Sleep State N/A Wake on PME Enable or Disable wake up when the system power is off and a PCI Power Management Enable wake up event occurs. N/A Wake on Modem Ring Enable or Disable wake up when the system power is off and a modem attached to the serial port is ringing.
Boot This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the USB diskette drives, the onboard hard disk drive and the DVD drive in the module bay. Information Main InsydeH20 Setup Utility Advanced Security Power Boot priority order: 1. IDE0 : Hitachi HTS542516K9SA00 2. IDE1 : Slimtype DVD A DS8A2S 3 . USB FDD : 4. Network Boot : Realtek Boot Agent 5. USB HDD : 6.
Exit The Exit screen allows you to save or discard any changes you made and quit the BIOS Utility. Information Main InsydeH20 Setup Utility Advanced Security Power Boot Exit Saving Changes Exit Discarding Changes Load Setup Defaults Discard Changes Save Changes F1 Help ESC Exit ↑↓ Select Item ←→ Select Menu Rev. 3.5 Exit Item Specific Help Exit System Setup and save your changes to CMOS.
BIOS Flash Utilities The BIOS flash memory update is required for the following conditions: • New versions of system programs • New features or options • Restore a BIOS when it becomes corrupted. Use the Phlash utility to update the system BIOS flash ROM. NOTE: If you do not have a crisis recovery diskette at hand, then you should create a Crisis Recovery Diskette before you use the Phlash utility. NOTE: Do not install memory-related drivers (XMS, EMS, DPMI) when you use the Phlash.
DOS Flash Utility Perform the following steps to use the DOS Flash Utility: 1. Press F2 during boot to enter the Setup Menu. 2. Select Boot Menu to modify the boot priority order, for example, if using USB HDD to Update BIOS, move USB HDD to position 1. Information Main InsydeH20 Setup Utility Advanced Security Power Boot Boot priority order: 1. IDE0 : Hitachi HTS542516K9SA00 2. IDE1 : Slimtype DVD A DS8A2S 3 . USB FDD : 4. Network Boot : Realtek Boot Agent 5. USB HDD : ABC 6.
4. In flash BIOS, the message Please do not remove AC Power Source displays. NOTE: If the AC power is not connected, the following message displays. Plug in the AC power to continue. 5. Flash is complete when the message Flash programming complete displays.
WinFlash Utility Perform the following steps to use the WinFlash Utility: 36 1. Double click the WinFlash executable. 2. Click OK to begin the update. A progress screen displays. 3. When the process is complete, close all programs and applications and reboot the system.
Remove HDD/BIOS Password Utilities This section provide you with removing HDD/BIOS method: Remove HDD Password: When the user keys in the wrong password three times, the system reports the following error code to user. To unlock the HDD password, perform the following steps: 1. Press Enter to display the Select Item screen. 2. Select Enter Unlock Password and press Enter. An Unlock Password displays. 3. Make a note of the key, 76943488 in the example. 4. Boot up the system and open a DOS prompt.
Removing BIOS Passwords: If you key in the wrong Supervisor Password three times, System Disabled displays on the screen. See the image below. To reset the BIOS password, run BIOS_PW.EXE as follows: 1. Key in bios_pw 14452 0 2. Select one string from the list.
3. Reboot the system and key in the selected string (qjjg9vy, 07yqmjd etc.) for the BIOS user password. Cleaning BIOS Passwords To clear the password, perform the following steps: 1. From a DOS prompt, Execute clnpwd.exe 2. Press 1 or 2 to clean the desired password shown on the screen. The onscreen message determines whether the function is successful or not.
40 Chapter 2
Chapter 3 Machine Disassembly and Replacement IMPORTANT:The outside housing and color may vary from the mass produced model. This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting.
General Information Pre-disassembly Instructions Before proceeding with the disassembly procedure, make sure that you do the following: 1. Turn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cables from the system. 3. Place the system on a flat, stable surface. 4. Remove the battery pack.
External Module Disassembly Process IMPORTANT:The outside housing and color may vary from the mass produced model. External Modules Disassembly Flowchart The flowchart below gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the main board, you must first remove the keyboard, then disassemble the inside assembly frame in that order.
Removing the Battery Pack 1. Turn computer over. 2. Slide the battery lock/unlock latch to the unlock position. 3. Slide and hold the battery release latch to the release position (1), then slide out the battery pack from the main unit (2).
Removing the Lower Covers 1. See “Removing the Battery Pack” on page 44. 2. Remove the three screws from the memory and WLAN bays and loosen the two captive screws on the HDD cover. Memory Cover HDD Cover WLAN Cover Step Size Quantity Memory Cover M2.5*8 2 WLAN Cover M2.5*8 1 Screw Type 3. Carefully open the memory cover. 4. Remove the HDD cover as shown.
5. Remove the WLAN cover as shown.
Removing the DIMM Modules 1. See “Removing the Battery Pack” on page 44. 2. Remove the Memory Module cover See “Removing the Lower Covers” on page 45. 3. Push out the release latches on both sides of the DIMM socket to release the DIMM module. 4. Remove the DIMM module. 5. Repeat steps for the second DIMM module if present.
Removing the WLAN Module 1. See “Removing the Battery Pack” on page 44. 2. Remove the WLAN cover. See “Removing the Lower Covers” on page 45. 3. Disconnect the antenna cables from the WLAN board. 4. Move the antenna away and remove the two screws on the WLAN board to release the WLAN board. Step WLAN Module Size M2*L3 Quantity Screw Type 2 5. Detach the WLAN board from the WLAN socket.
NOTE: When attaching the antenna back to the WLAN board, make sure the cables are sitting in the housing to prevent damage.
Removing the Hard Disk Drive Module 1. See “Removing the Battery Pack” on page 44. 2. Remove the HDD cover, See “Removing the Lower Covers” on page 45. 3. Use the pull-tab to pull and lift the hard disk drive module out of the bay. NOTE: To prevent damage to device, avoid pressing down on it or placing heavy objects on top of it. 4. Remove the four screws securing the hard disk to the carrier.
Step HDD Carrier Size M3*3 Quantity Screw Type 4 5. Remove the HDD from the carrier.
Removing the Optical Drive Module 1. See “Removing the Battery Pack” on page 44. 2. Remove the Memory cover. See “Removing the Lower Covers” on page 45. 3. Remove the screw securing the ODD module. Step ODD Module Size M2.5*5 Quantity Screw Type 1 4. Pull the optical drive module out from the chassis.
5. Remove the three screws securing the ODD bracket and remove the ODD bracket from the optical disk drive module. Step ODD Bracket Size M2*L3 Quantity Screw Type 3 6. Insert a pin in the eject hole of the ODD to eject the ODD tray. 7. Press down on the locking catch to release the ODD cover and remove.
Main Unit Disassembly Process IMPORTANT:The outside housing and color may vary from the mass produced model. Main Unit Disassembly Flowchart Remove External Modules before proceeding Remove Switch Cover Remove Keyboard Remove Antenna Remove LCD Module Remove Upper Case Remove TouchPad Bracket Remove Speaker Module Remove Lower Case Remove Power Board Remove Modem Module Remove Mainboard Remove CPU Fan Remove Thermal Module Remove CPU Screw List Step Quantity Part No. Switch Cover M2.
Removing the Switch Cover CAUTION: Using tools to remove the Switch Cover may cause damage to the outer casing. It is recommended that you only use your fingers to remove the Switch Cover. 1. See “Removing the Battery Pack” on page 44. 2. Locate and remove the three securing screws from the battery bay. Step Switch Cover Size M2.5*5 Quantity Screw Type 3 3. Turn the computer over and open the LCD module to expose the Switch Cover. 4. Lift the Switch Cover as shown, and move from right to left side.
56 Chapter 3
Removing the Keyboard 1. See “Removing the Switch Cover” on page 55. 2. Lift the keyboard away from the chassis as shown. 3. Turn the keyboard over on the TouchPad area to expose the FFC cable. 4. Open the cable retainer and disconnect the FFC cable from the mainboard. 5. Lift the keyboard clear of the chassis.
Removing the Antenna 1. See See “Removing the Keyboard” on page 57. 2. Remove the Antenna Cables from the securing pins as shown. 3. Turn the computer over. Remove the adhesive strip holding the antenna cables. 4. Feed the antenna cables from the underside of the computer.
5. Remove the Antenna Cables from the securing pins as shown.
Removing the LCD Module 1. See “Removing the Battery Pack” on page 44. 2. See “Removing the Antenna” on page 58. 3. Remove the two securing screws from the bottom of the chassis. Step LCD Module Size M2.5*8 Quantity Screw Type 2 4. Turn the computer over. Peel back the protective film to expose the interface cables. 5. Disconnect the two LCD interface cables from the chassis.
6. Remove the four securing screws (two each side) from the LCD module. Step Size Quantity LCD Module (red callout) M2.5*8 2 LCD Module (blue callout) M2.5*5 2 Screw Type 7. Carefully remove the LCD module from the chassis.
Removing the Upper Cover 1. See “Removing the Battery Pack” on page 44. 2. See “Removing the Lower Covers” on page 45. 3. See “Removing the LCD Module” on page 60. 4. Turn the computer over. Remove the eight screws on the bottom panel. Step Upper Cover Size M2.5*8 Quantity Screw Type 8 5. Turn the computer over. Remove the seven screws on the top panel. Step Upper Cover 62 Size M2.
6. Disconnect the three cables from the mainboard as shown. B A C Remove the adhesive tape to expose cable A. Disconnect A as shown. Release the securing latches and disconnect B as shown. Release the securing latches and disconnect C as shown. NOTE: Avoid pulling on the cables directly to prevent damage to the connectors. NOTE: Use the pull-tabs on the FFC cables whenever available to prevent damage to the FFC cables.
7. Remove the upper cover by lifting upward from the chassis, rear edge first. 8. Turn the upper cover over. The upper cover appears as follows.
Removing the TouchPad Bracket 1. See “Removing the Upper Cover” on page 62. 2. Lift the cable latch and disconnect the TouchPad cable from the TouchPad board. 3. Remove the two securing screws from the TouchPad bracket. Step TouchPad Bracket Size M2*L3 Quantity Screw Type 2 4. Push the TouchPad bracket to the left to clear the securing clip.
5. Lift the rear edge of the TouchPad bracket first to clear the securing clips and remove the it as shown. IMPORTANT:The TouchPad board is integrated into the design of the Upper Cover. To replace the TouchPad board, remove all components from the Upper Cover and install an entirely new Upper Cover. IMPORTANT:The MOSFET pad is attached to the Upper Cover and is reusable.
Removing the Speaker Modules 1. See “Removing the Upper Cover” on page 62. 2. Remove the adhesive tape (blue callouts) and four securing screws (red callouts) from the speaker modules. Step Speaker Modules (red callout) Size M2*L3 Quantity Screw Type 4 3. Peel back the Power Board FFC cable to expose the speaker cable. 4. Remove the speaker cable from the cable guides as shown.
5. Remove the Speaker Modules from the upper cover.
Removing the Power Board 1. See “Removing the Upper Cover” on page 62. 2. Remove the adhesive tape from the Power Board cable as shown. 3. Turn the Upper Cover over. Remove the adhesive tape from the Power Board as shown. 4. Lift the Power Board away from the cover and pull the FFC cable through as shown.
Removing the Modem Module 1. See “Removing the Upper Cover” on page 62. 2. Remove the two screws securing the Modem module. Step Modem Module Size M2*L3 Quantity Screw Type 2 3. Remove the Modem module from the Lower Cover. 4. Disconnect the Modem cable from the Modem module.
Removing the Main Board 1. See “Removing the Upper Cover” on page 62. 2. Remove the securing screw from the Mainboard. Step Mainboard Size M2.5*5 Quantity Screw Type 1 3. Remove the main board, rightside first, as shown. IMPORTANT:The DC IN cable is still attached to the mainboard at this stage. Do not remove the mainboard from the chassis completely. 4. Turn the Mainboard over to expose the DC IN connector.
5. Disconnect the DC IN Cable from the mainboard. 6. Remove the mainboard from the chassis and place it on a clean, dust-free surface.
Removing the CPU Fan 1. See “Removing the Main Board” on page 71. 2. Disconnect the fan cable from the mainboard. 3. Remove the three securing screws from the fan module. Step Mainboard Size M2.5*4 Quantity Screw Type 3 4. Lift the fan clear of the mainboard.
Removing the Thermal Module 1. See “Removing the CPU Fan” on page 73. 2. Remove the four securing screws (in reverse numerical order from screw 4 to screw 1) from the Thermal Module. 3 1 Step Thermal Module Size M2.5*6.5 Quantity 2 4 Screw Type 4 3. Using both hands, lift the Thermal Module clear of the Mainboard.
Removing the CPU 1. See “Removing the Main Board” on page 71. 2. See “Removing the Thermal Module” on page 74. 3. Using a flat screwdriver, turn the CPU socket latch counter-clockwise 180° to release the CPU. k 4. Lift the CPU clear of the Mainboard.
LCD Module Disassembly Process IMPORTANT:The outside housing and color may vary from the mass produced model. LCD Module Disassembly Flowchart Remove LCD Panel from Main Unit before proceeding Remove LCD Bezel Remove Inverter Board Remove LCD FPC Cable Remove LCD Panel Remove LCD Brackets Remove Camera Module Remove Antennas Remove MIC Cable Screw List Step LCD Bezel 76 Screw M2.5*5 Quantity 4 Part No. 86.AT902.002 Inverter Board M2.5*5 1 86.AT902.002 Camera Module M2*L3 1 86.AT902.
Removing the LCD Bezel 1. See “Removing the LCD Module” on page 60. 2. Remove the two upper and two lower bezel screw caps and screws. Step LCD Bezel 3. Size M2.5*5 Quantity Screw Type 4 Starting from the upper inside edge of the bezel, pry the bezel upwards and away from the panel. Move along the sides until all sides of the bezel are removed. NOTE: If necessary, use a plastic pry to lift up the outside edges of the bezel.
Removing the Inverter Board 1. See “Removing the LCD Bezel” on page 77. 2. Remove the securing screw and adhesive tape from the Inverter board. Step Inverter Board Size M2.5*5 Quantity Screw Type 1 3. Disconnect the left Inverter board cable as shown. 4. Lift the Inverter board clear of the LCD Module and disconnect the right cable. 5. Remove the Inverter board from the LCD module.
Removing the Camera Module 1. See “Removing the LCD Bezel” on page 77. 2. Disconnect the Camera Module cable as shown. 3. Remove the single securing screw from the Camera Module. Step Camera Module Size M2*L3 Quantity Screw Type 1 4. Lift the Camera Module, left side first, clear of the LCD Module.
Removing the LCD Panel 1. See “Removing the LCD Bezel” on page 77. 2. Remove the two securing screws from the LCD Module. Step LCD Panel Size M2.5*5 Quantity Screw Type 2 3. Lift the LCD Panel clear of the LCD Module.
Removing the LCD Brackets and FPC Cable 1. See “Removing the LCD Panel” on page 80. 2. Turn the LCD panel over to expose the rear. Lift the camera connector clear of the panel. 3. Lift the adhesive protector and disconnect the cable from the LCD Panel. 4. Grip the FPC cable and lift upward to detach the adhesive pads and remove the cable from the panel. 5. Remove the eight securing screws (four on each side) from the LCD Panel brackets. Step LCD Brackets Size M2*L3 Quantity Screw Type 8 6.
Removing the Antennas 1. See “Removing the LCD Panel” on page 80. 2. Remove the strips holding the antenna cables in place. Ensure the cables are free from obstructions. 3. Remove the tab securing the left antenna to the LCD module. 4. Remove the tab securing the right antenna to the LCD module. 5. Remove the antenna cables and assembly from the LCD module.
Removing the MIC Module 1. See “Removing the Antennas” on page 82. 2. Remove the strips holding the MIC Module cable in place. Ensure the cable is free from obstructions. 3. Remove the MIC cable and Module from the LCD module. NOTE: If the left antenna is present, it may be necessary to lift the assembly to free the Mic cable.
LCD Module Reassembly Procedure Replacing the LCD Panel 1. Replace the left antenna and cable as shown. Ensure that the cable is inserted under each tab strip. 2. Replace the right antenna and cable as shown. Ensure that the cable is inserted under each tab strip. 3. Replace the MIC cable under antenna and replace the MIC as shown.
4. Replace the securing strips holding the Mic cable in place. 5. Align the LCD brackets as shown. Starting with the top most screws (marked with U) replace the eight screws (four on each side) in the brackets as shown. U U 6. Turn the panel over. Insert the LCD Panel cable into the LCD Panel as shown.
7. Align the LCD Panel cable as shown and press down to engage the adhesive pads. 8. Place the LCD Panel in the back cover. 9. Secure the LCD module with the two securing screws. 10. Insert the Camera Module right side first to engage 11. Replace the single securing screw. the securing clip.
12. Connect the Camera Module cable. 13. Connect the right side inverter cable. 14. Connect the left side inverter cable and place the inverter in the LCD module. 15. Replace the single securing screw and adhesive tape.
Replacing the LCD Bezel 1. Locate the bezel correctly and press down the edges until there are no gaps between the bezel and the LCD Module. 2. Replace the four screws and the rubber screw caps provided.
Main Module Reassembly Procedure Replacing the CPU 1. Carefully turn the mainboard upside down (CPU 2. Using a plastic screw driver, lock the CPU in the side up), and insert the CPU into the CPU bracket socket as shown. as shown. Replacing the Thermal Module 1. Align and place the Thermal Module in the mounting as shown. 2. Replace the four screws (in numerical order from screw 1 to screw 4) to secure the Thermal Module.
Replacing the CPU Fan Module 1. Align the Fan Module on the screw brackets. 2. Replace the three securing screws. 3. Connect the Fan cable to the Mainboard. Replacing the Mainboard 1. Turn the Mainboard over. Connect the DC IN Cable to the Mainboard.
2. Ensure that the Mainboard is face up (the Heatsink and CPU are not visible). Place the Mainboard in the chassis, left side first (1), and press down to install (2). NOTE: Make sure the I/O ports are positioned correctly through the lower cover, and the screw sockets are visible through the mainboard. 1 2 3. Replace the single securing screw. 4. Press down on the DC IN cable to secure the adhesive in place. Replacing the Modem Module 1. Connect the Modem cable to the Modem Module as shown.
Replacing the Power Board 1. Feed the Power Board FFC thought the upper base as shown. 2. Place the Power Board on the upper base and replace the adhesive strip. 3. Turn the upper base over and replace the adhesive strip securing the Power Board FFC in place.
Replacing the Speaker Module 1. Replace the left side speaker in the upper base and secure it using the two screws provided. Install the speaker cable, taking care to follow the path as shown. 2. Replace the right side speaker in the upper base and secure it using the two screws provided. Install the speaker cable, taking care to follow the path as shown 3. Replace the Power Board FFC over the speaker cable as shown.
4. Replace the adhesive tape to secure the speaker cable in place.
Replacing the TouchPad Bracket IMPORTANT:The TouchPad cannot be removed individually. To replace the TouchPad, replace the entire Upper Cover. 1. Replace the TouchPad bracket bottom edge first to 2. Slide the TouchPad bracket in the direction of the engage the securing clips. arrow to engage the securing clip. 3. Replace the two securing screws from the TouchPad bracket. 4. Replace the TouchPad FFC and press down to secure with the adhesive strips. Replacing the Upper Case 1.
3. Reconnect the three cables as shown. A B C Reconnect A as shown. Replace the adhesive tape to on cable A. Reconnect B as shown and secure the cable latch. Reconnect C as shown and secure the cable latch.
4. Replace the seven screws as shown. 5. Turn the computer over and replace the eight screws as shown. Replacing the LCD Module 1. Align the LCD hinges with the lower case and replace the LCD module. 2. Replace the four securing screws (two each side), starting with the left side hinge. NOTE: Two different screw sizes are used to secure the LCD module in place. The red callouts require M2.5*8 screws and the blue callouts require M2.5*5 screws.
3. Reconnect the two LCD module interface cables as shown. 4. Replace the protective film over the cables. 98 5. Turn the computer over and replace the two screws to secure the LCD module in place.
Replacing the Antenna Cable IMPORTANT:The antenna cable must run along the supplied cable channels and use all the available cable clips to avoid damage to components during reassembly. 1. Run the antenna cable along the cable channel using all the cable clips as shown. 2. Feed the cable through the chassis and pull it through from the under side of the computer. Secure the cable in place using the adhesive tape. 3. Turn the computer over and run the cable along the cable channel as shown.
Replacing the Keyboard 1. Reconnect keyboard FFC to the mainboard, and secure the locking latch. 2. Turn the keyboard over and place the front edge first in the mounting. 3. Rotate the keyboard downward and press gently in to place.
Replacing the Switch Cover 1. Place the Switch Cover left side first on to the upper case as shown. 2. Press down along the length of the cover to secure it in place. 3. Turn the computer over and replace the two securing screws.
Replacing the ODD Module 1. With the ODD tray in the eject position, replace the 2. Press the cover into the tray, bottom edge first, to ODD cover on the new ODD Module. secure. 3. Turn ODD Module around and secure bracket with 4. Slide the module in the chassis and press until the three screws. module is flush with the chassis. 5. Replace the single screw to secure the Module.
Replacing the Hard Disk Drive Module 1. Place the HDD in the HDD carrier. 2. Replace the four screws to secure the carrier. 3. Insert the HDD, interface side first, and lower it into 4. Slide the HDD to the left to secure in place. place.
Replacing the WLAN Module 1. Insert the WLAN board into the WLAN socket. 2. Replace the two screws to secure the module. 3. Connect the two antenna cables to the module. NOTE: The white antenna cable connects to the upper terminal and the black antenna cable to the lower terminal. Replacing the DIMM Modules NOTE: To replace DIMM Module 2, first remove DIMM Module 1. In this procedure, only DIMM Module 1 is shown. 1. Insert the DIMM Module in place. 104 2. Press down to lock the DIMM module in place.
Replacing the Lower Covers 1. Replace the Memory Cover. 2. Replace the WLAN Cover. 3. Replace HDD Cover. 4. Replace the three screws in the memory and WLAN bays and secure the two captive screws in the HDD cover.
Replacing the Battery 1. Slide and hold the battery release latch to the release position (1), insert the battery pack and press down (2). 2. Slide the battery lock/unlock latch to the lock position.
Chapter 4 Troubleshooting Common Problems Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. Obtain the failing symptoms in as much detail as possible. 2. Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating the same operation. 3.
Power On Issue If the system doesn’t power on, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Computer Shutsdown Intermittently If the system powers off at intervals, perform the following actions one at a time to correct the problem. 108 1. Check the power cable is properly connected to the computer and the electrical outlet. 2. Remove any extension cables between the computer and the outlet. 3.
No Display Issue If the Display doesn’t work, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: No POST or Video If the POST or video doesn’t display, perform the following actions one at a time to correct the problem. 1. Make sure that the internal display is selected. On this notebook model, switching between the internal display and the external display is done by pressing Fn+F5. Reference Product pages for specific model procedures. 2.
Abnormal Video Display If video displays abnormally, perform the following actions one at a time to correct the problem. 1. Reboot the computer. 2. If permanent vertical/horizontal lines or dark spots display in the same location, the LCD is faulty and should be replaced. See “Disassembly Process” on page 42. 3. If extensive pixel damage is present (different colored spots in the same locations on the screen), the LCD is faulty and should be replaced. See “Disassembly Process” on page 42. 4.
LCD Failure If the LCD fails, perform the following actions one at a time to correct the problem. Do not replace a nondefective FRUs: Built-In Keyboard Failure If the built-in Keyboard fails, perform the following actions one at a time to correct the problem.
TouchPad Failure If the TouchPad doesn’t work, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Internal Speaker Failure If the internal Speakers fail, perform the following actions one at a time to correct the problem.
Sound Problems If sound problems are experienced, perform the following actions one at a time to correct the problem. 1. Reboot the computer. 2. Navigate to Start´ Control Panel´ System and Maintenance´ System´ Device Manager. Check the Device Manager to determine that: • The device is properly installed. • There are no red Xs or yellow exclamation marks. • There are no device conflicts. • No hardware is listed under Other Devices. 3.
Internal Microphone Failure If the internal Microphone fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Microphone Problems If internal or external Microphones do no operate correctly, perform the following actions one at a time to correct the problem. 1. Check that the microphone is enabled. Navigate to Start´ Control Panel´ Hardware and Sound´ Sound and select the Recording tab. 2.
HDD Not Operating Correctly If the HDD does not operate correctly, perform the following actions one at a time to correct the problem. 1. Disconnect all external devices. 2. Run a complete virus scan using up-to-date software to ensure the computer is virus free. 3. Run the Windows Vista Startup Repair Utility: a. insert the Windows Vista Operating System DVD in the ODD and restart the computer. b. When prompted, press any key to start to the operating system DVD. c.
ODD Failure If the ODD fails, perform the following actions one at a time to correct the problem.
a. Double-click lDE ATA/ATAPI controllers. If a device displays a down arrow, right-click on the device and click Enable. b. Double-click DVD/CD-ROM drives. If the device displays a down arrow, right-click on the device and click Enable. c. Check that there are no yellow exclamation marks against the items in lDE ATA/ATAPI controllers. If a device has an exclamation mark, right-click on the device and uninstall and reinstall the driver. d.
b. Double-click IDE ATA/ATAPI controllers, then right-click ATA Device 0. c. Click Properties and select the Advanced Settings tab. Ensure that the Enable DMA box is checked and click OK. d. Repeat for the other ATA Devices shown if applicable. Drive Not Detected If Windows cannot detect the drive, perform the following actions one at a time to correct the problem. 1. Restart the computer and press F2 to enter the BIOS Utility. 2.
Modem Function Failure If the internal Modem fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Wireless Function Failure If the WLAN fails, perform the following actions one at a time to correct the problem.
Thermal Unit Failure If the Thermal Unit fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: External Mouse Failure If an external Mouse fails, perform the following actions one at a time to correct the problem. 1. Try an alternative mouse. 2. If the mouse uses a wireless connection, insert new batteries and confirm there is a good connection. See the mouse user manual. 3. If the mouse uses a USB connection, try an alternate USB port. 4.
• No hardware is listed under Other Devices. 13. If the Issue is still not resolved, see “Online Support Information” on page 161. Other Failures If the CRT Switch, Dock, LAN Port, external MIC or Speakers, PCI Express Card, 5-in-1 Card Reader or Volume Wheel fail, perform the following general steps to correct the problem. Do not replace a non-defective FRUs: 1. Check Drive whether is OK. 2. Check Test Fixture is ok. 3. Swap M/B to Try.
Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists. When analyzing an intermittent problem, do the following: 1. Run the advanced diagnostic test for the system board in loop mode at least 10 times. 2. If no error is detected, do not replace any FRU. 3.
Post Codes These tables describe the POST codes and descriptions during the POST. Sec: NO_EVICTION_MODE_DEBUG EQU 1 (CommonPlatform\sec\Ia32\SecCore.inc) Code Description 0xC2 MTRR setup 0xC3 Enable cache 0xC4 Establish cache tags 0xC5 Enter NEM, Place the BSP in No Fill mode, set CR0.CD = 1, CR0.NW = 0 0xCF Cache Init Finished Memory: DEBUG_BIOS equ 1 (Chipset\Alviso\MemoryInitAsm\IA32\IMEMORY.
Code Description 0x27 Enable DRAM Channel I/O Buffers 0x28 Enable all clocks on populated rows 0x29 Perform JEDEC memory initialization for all memory rows 0x30 Perform steps required after memory init 0x31 Program DRAM throttling and throttling event registers 0x32 Setup DRAM control register for normal operation and enable 0x33 Enable RCOMP 0x34 Clear DRAM initialization bit in the SB 0x35 Initialization Sequence Completed, program graphic clocks 0x43 Program Thermal Throttling BDS &
Each PEIM entry point used in 80_PORT Code Description 0x00 0x01 PEI_EVENT_LOG 0xA1 PEI_OEM_SERVICE 0xA2 PEI_SIO_INIT 0xA3 PEI_MONO_STATUS_CODE 0xA4 PEI_CPU_IO_PCI_CFG 0x06 PEI_CPU_IO 0x07 PEI_PCI_CFG 0xA5 PEI_CPU_PEIM 0xA6 PEI_PLATFORM_STAGE1 0xA7 PEI_VARIABLE 0xA8 PEI_SB_INIT 0x0C PEI_CAPSULE 0xAA PEI_PLATFORM_STAGE2 0xAC PEI_SB_SMBUS_ARP_DISABLED 0x0F PEI_HOST_TO_SYSTEM 0x40 PEI_MEMORY_INIT 0x41 PEI_S3_RESUME 0xAD PEI_CLOCK_GEN 0xAB PEI_OP_PRESENCE 0xAE PEI_FIND_F
Code 126 Description 0xC4 SECURITY_STUB 0xC5 DXE_CPU_IO 0xC6 CF9_RESET 0xC7 PC_RTC 0xC8 STATUS_CODE 0xC9 VARIABLE EMU_VARIABLE 0xD9 DXE_CHIPSET_INIT 0x45 DXE_ALERT_FORMAT 0xD6 PCI_HOST_BRIDGE 0xD7 PCI_EXPRESS 0xD5 DXE_SB_INIT 0xDA IDE_CONTROLLER 0xDB SATA_CONTROLLER 0xDD SB_SM_BUS 0xE7 ISA_ACPI_DRIVER 0xE8 ISA_BUS 0xE9 ISA_SERIAL 0xED BUS_PCI_UNDI 0xEC PCI_BUS 0xF6 BOOT_PRIORITY 0xF7 FVB_SERVICE 0xF8 ACPI_PLATFORM 0xFB PCI_HOT_PLUG 0xFC DXE_PLATFORM 0xFD P
Code Description 0x72 MONITER_KEY 0x73 LEGACY_BIOS 0x75 LEGACY_BIOS_PLATFORM 0x76 PCI_PLATFORM 0x6C ISA_FLOOPY 0x6D PS2_MOUSE 0x6E USB_BOT 0x6F USB_CBI0 0x74 USB_MOUSE 0xFA SETUP_UTILITY 0x90 FW_BLOCK_SERVICE 0x78 SMM_USB_LEGACY 0x86 GRAPHICS_CONSOLE 0x87 TERMINAL 0x8A DATA_HUB_STD_ERR 0x7C FAT 0x7D PARTITION 0x7E ENGLISH 0x7F FRENCH 0x9E HII_DATABASE 0x9F OEM_SETUP_BROWSER 0x8C OEM_BADGING_SUPPORT 0xF9 SETUP_MOUSE 0x72 MONITOR_KEY 0xBD PLATFORM_BDS 0x8D
Each SmmDriver entry point used in 80_PORT Code 128 Description 0xD4 SMM_ACCESS 0xDE SMM_CONTROL 0xCC SMM_BASE 0xD2 SMM_RUNTIME 0xDF SB_SMM_DISPATCH 0xD0 SMM_THUNK 0xCA SMM_ACPI_SW_CHILD 0xFE SMM_PLATFORM 0xD8 SMM_GMCH_MBI 0x90 SMM_FW_BLOCK_SERVICE 0x91 SMM_VARIABLE 0x92 SMM_IHISI 0x93 SMM_INT15_MICROCODE 0x94 SMM_PNP 0x95 SMM_INIT_PPM 0xD3 SMM_OEM_SERVICE Chapter 4
Chapter 5 Jumper and Connector Locations Top View Item Chapter 5 Description Item Description SW4 Wireless LAN Button JP1 Internal MIC Connector JLVDS1 LCD Connector JP5 Fun/B Connector JP3 Speaker Connector JP4 Keyboard Connector JP6 Power/B Connector U9 South Bridge JP7 TouchPad Connector LED1 Power/SUSP LED LED2 Battery LED SW2 TouchPad (left) Button SW3 TouchPad (right) Button 129
Bottom View Item 130 Description Item Description JCPU1 CPU Socket JCRT1 CRT Connector JDIMM1 Memory DIMM1 Connector JDIMM2 Memory DIMM2 Connector JHP1 Head-Phone Connector JLINE1 Line-In Jack JMIC1 MIC-In Jack JMINI2 Wireless Card Connector JP12 Fan Connector JRJ45 RJ45 Connector JSATA1 ODD Connector JSATA2 HDD Connector JUSB1 USB Connector JUSB2 USB Connector PJP1 AC-IN Connector PJP2 Battery Connector U31 North Bridge Chapter 5
Clearing Password Check and BIOS Recovery This section provide you the standard operating procedures of clearing password and BIOS recovery for eMachines D720/D520 Series. eMachines D720/D520 provide one Hardware Open Gap on main board for clearing password check, and one Hotkey for enabling BIOS Recovery.
BIOS Recovery by Crisis Disk BIOS Recovery Boot Block: BIOS Recovery Boot Block is a special block of BIOS. It is used to boot up the system with minimum BIOS initialization. Users can enable this feature to restore the BIOS firmware to a successful one once the previous BIOS flashing process failed. BIOS Recovery Hotkey: The system provides a function hotkey: Fn+Esc, for enable BIOS Recovery process when system is powered on during BIOS POST.
Chapter 6 FRU (Field Replaceable Unit) List This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of eMachines D720/D520. Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization). Please note that WHEN ORDERING FRU PARTS, you should check the most up-to-date information available on your regional web or channel. For whatever reasons a part number change is made, it will not be noted on the printed Service Guide.
eMachines D720/D520 Exploded Diagrams Main Assembly 5 6 1 7 2 8 3 9 10 11 4 No. Description Acer P/N No.
LCD Panel 1 2 3 8 4 9 5 6 10 7 No. Description 11 Acer P/N No.
eMachines D720/D520 FRU List Category Description Acer Part No. Adapter ADAPTER 65W 3PIN DELTA SADP65KB BFJA OBL AP.06501.014 ADAPTER 65W 3PIN DELTA SADP-65KB DFA AP.06501.013 ADAPTER 65W 3PIN LITEON PA-1650-02AC TBD ADAPTER 65W 3PIN HIPRO AC-OK065B13 TBD Battery BATTERY LI-ION 6CELLS 4.4AH SANYO BT.00603.041 BATTERY LI-ION 6CELLS 4.4AH SONY BT.00604.024 BATTERY LI-ION 6CELLS SP SM 3S2P 4.4AH SIMPLO BT.00607.034 BATTERY LI-ION 6CELLS SP SM 3S2P 4.
Category Description Acer Part No. RAM DOOR 42.N0902.001 MINI DOOR 42.N0902.002 HDD DOOR 42.N0902.003 CPU/Processor CPU INTEL P575 2G LF80537NF0411M SLB6M M0 CPU INTEL P585 2.16G LF80537NF0481M SLB6L M0 CPU INTEL T1600 1.66G LF80537NF0281MN SLB6J M0 CPU INTEL T1700 1.83G LF80537NF0341MN SLB6H M0 CPU INTEL T3200 2G LF80537GF0411M SLAVG M0 CPU INTEL T3400 2.16G LF80537GF0481M SLB3P M0 Multi Drive DVD SUPER MULTI DRIVE MODEL 6M.N0902.001 DVD SUPER MULTI DRIVE HLDS GSA-T50N KU.0080D.
Category Description Acer Part No. HDD SATA 120G 5400RPM HGST HTS542512K9SA00 KH.12007.014 HDD SATA 120G 5400RPM TOSHIBA MK1246GSX 0FA KH.12004.007 HDD SATA 120G 5400RPM SEAGATE ST9120817AS KH.12001.032 HDD SATA 120G 5400RPM WD WD1200BEVS-22UST0 KH.12008.019 HDD SATA 160G 5400RPM HGST HTS542516K9SA00 KH.16007.016 HDD SATA 160G 5400RPM HGST HTS543216L9A300 KH.16007.019 HDD SATA 160G 5400RPM TOSHIBA MK1646GSX KH.16004.002 HDD SATA 160G 5400RPM SEAGATE ST9160827AS KH.16001.
Category Description Acer Part No.
Category Description Acer Part No. LCD BRACKET-L 33.N0902.005 CAMERA MODULE 0.3M 57.N0902.001 SCREW PAD 47.N0902.001 MAINBOARD EMD720/EMD520 INTEL GL40 ICH9 PROPRIETARY V1.0 LF MB.N0902.001 RAM 512MB DDRII 667 NANYA NT512T64UH8B0FN-3C KN.51203.032 Mainboard Memory RAM 512MB DDRII 667 SAMSUNG M470T6464QZ3-CE6 KN.5120B.026 RAM 512MB DDRII 667 HYNIX HYMP164S64CP6-Y5 KN.5120G.024 RAM 1GB DDRII 667 NANYA NT1GT64U8HB0BN-3C KN.1GB03.014 RAM 1GB DDRII 667 SAMSUNG M470T2864QZ3-CE6 KN.1GB0B.
Chapter 6 141
Appendix A Model Definition and Configuration eMachines D720/D520 Series Model Description Model RO Country Acer Part No Description eMD520571G12Mi PA Canada LX.N110C.004 eMD520-571G12Mi LINPUSeCA1 UMA 1*1G/120/6L/CB_bg_EN31 eMD520571G12Mi PA USA LX.N110C.003 eMD520-571G12Mi LINPUSeUS1 UMA 1*1G/120/6L/CB_bg_EN31 eMD520571G12Mi PA ACLAPortuguese LX.N110C.002 eMD520-571G12Mi LINPUSeXC1 UMA 1*1G/120/6L/CB_bg_EN61 eMD520571G12Mi PA ACLA-Spanish LX.N110C.
Model RO Country Acer Part No Description eMD520571G12Mi EMEA Switzerland LX.N110Y.034 eMD520-571G12Mi VHB32eTCH1 UMA 1*1G/120/6L/CB_bg_IT41 eMD520571G12Mi EMEA UK LX.N110Y.035 eMD520-571G12Mi VHB32eTGB1 UMA 1*1G/120/6L/CB_bg_EN11 eMD520571G12Mi CHINA China LX.N110Y.056 eMD520-571G12Mi VHB32eTCN1 UMA 1*1G/120/6L/CB_bg_AN_SC11 eMD520571G12Mi CHINA Hong Kong LX.N110Y.055 eMD520-571G12Mi VHB32eTHK2 UMA 1*1G/120/6L/CB_bg_AN_ZH31 eMD520571G12Ci CHINA China LX.N110Y.
Model RO Country eMD520571G12Mi EMEA Eastern Europe LX.N110Y.018 eMD520-571G12Mi VHB32eTEU5 UMA 1*1G/120/6L/CB_bg_PL11 eMD520571G12Mi PA ACLA-Spanish LX.N110Y.004 eMD520-571G12Mi EM VHB32eTEA1 UMA 1*1G/120/6L/CB_bg_ES21 eMD520571G12Mi AAP Australia/New Zealand LX.N110C.013 eMD520-571G12Mi LINPUSeAU1 UMA 1*1G/120/6L/CB_bg_EN11 eMD520571G12Mi AAP Singapore LX.N110C.012 eMD520-571G12Mi LINPUSeSG1 UMA 1*1G/120/6L/CB_bg_EN11 eMD520571G12Mi AAP India LX.N110C.
Model RO Country Acer Part No Description eMD520571G12Mi PA ACLAPortuguese LX.N110Y.002 eMD520-571G12Mi EM VHB32eTXC2 UMA 1*1G/120/6L/CB_bg_XC21 eMD520571G12Mi PA ACLA-Spanish LX.N110Y.001 eMD520-571G12Mi EM VHB32eTEA3 UMA 1*1G/120/6L/CB_bg_ES21 eMD520570512Ci AAP Vietnam LX.N110C.016 eMD520-570512Ci LINPUSeVN1 UMA 1*512/120/6L/CB_bg_AN_EN11 eMD520571G12Mi WW WW S2.N110Y.001 eMD520-571G12Mi VHB32eWW1 UMA 2*512/120/6L/CB_bg_AN_EN13 eMD720321G12Mi WW WW S2.N250Y.
Model RO Country Acer Part No Description eMD520571G12Mi AAP Malaysia LX.N090C.013 eMD520-571G12Mi LINPUSeMY1 UMAC 1*1G/120/6L/CB_bg_0.3D_EN11 eMD520571G12Mi AAP Thailand LX.N090C.006 eMD520-571G12Mi LINPUSeTH1 UMAC 1*1G/120/6L/CB_bg_0.3D_EN11 eMD520571G12Mi AAP Vietnam LX.N090C.005 eMD520-571G12Mi LINPUSeVN1 UMAC 1*1G/120/6L/CB_bg_0.3D_EN11 eMD520571G12Mi AAP Australia/New Zealand LX.N090Y.017 eMD520-571G12Mi VHB32eTAU1 UMAC 1*1G/120/6L/CB_bg_0.
Model RO Country Acer Part No Description eMD520571G12Mi PA Canada LX.N090Y.026 eMD520-571G12Mi VHB32eTCA2 UMAC 1*1G/120/6L/CB_bg_0.3D_AN_FR31 eMD520571G12Mi PA USA LX.N090Y.025 eMD520-571G12Mi VHB32eTUS1 UMAC 1*1G/120/6L/CB_bg_0.3D_AN_EN31 eMD520571G12Mi PA ACLAPortuguese LX.N090Y.024 eMD520-571G12Mi EM VHB32eTXC2 UMAC 1*1G/120/6L/ CB_bg_0.3D_AN_XC21 eMD520571G12Mi PA ACLA-Spanish LX.N090Y.023 eMD520-571G12Mi EM VHB32eTEA3 UMAC 1*1G/120/6L/ CB_bg_0.
Model CPU LCD Mem 1 Mem 2 HDD 1(GB) ODD WLAN eMD520571G12Mi CM575 N14.1WXGAG SO1GBII6 N N120GB 5.4KS NSM8XS 3rd WiFi BG eMD520571G12Mi CM575 N14.1WXGAG SO1GBII6 N N120GB 5.4KS NSM8XS 3rd WiFi BG eMD520571G12Mi CM575 N14.1WXGAG SO1GBII6 N N120GB 5.4KS NSM8XS 3rd WiFi BG eMD520571G12Mi CM575 N14.1WXGAG SO1GBII6 N N120GB 5.4KS NSM8XS 3rd WiFi BG eMD520571G12Mi CM575 N14.1WXGAG SO1GBII6 N N120GB 5.4KS NSM8XS 3rd WiFi BG eMD520571G12Mi CM575 N14.
Model CPU LCD Mem 1 Mem 2 HDD 1(GB) ODD WLAN eMD520571G12Mi CM575 N14.1WXGAG SO1GBII6 N N120GB 5.4KS NSM8XS 3rd WiFi BG eMD520571G12Mi CM575 N14.1WXGAG SO1GBII6 N N120GB 5.4KS NSM8XS 3rd WiFi BG eMD520571G12Mi CM575 N14.1WXGAG SO1GBII6 N N120GB 5.4KS NSM8XS 3rd WiFi BG eMD520571G12Mi CM575 N14.1WXGAG SO1GBII6 N N120GB 5.4KS NSM8XS 3rd WiFi BG eMD520571G12Mi CM575 N14.1WXGAG SO1GBII6 N N120GB 5.4KS NSM8XS 3rd WiFi BG eMD520571G12Mi CM575 N14.
Model CPU LCD Mem 1 Mem 2 HDD 1(GB) ODD WLAN eMD520571G12Mi CM575 N14.1WXGAG SO1GBII6 N N120GB 5.4KS NSM8XS 3rd WiFi BG eMD520571G12Mi CM575 N14.1WXGAG SO1GBII6 N N120GB 5.4KS NSM8XS 3rd WiFi BG eMD520571G12Mi CM575 N14.1WXGAG SO1GBII6 N N120GB 5.4KS NSM8XS 3rd WiFi BG eMD520571G12Mi CM575 N14.1WXGAG SO1GBII6 N N120GB 5.4KS NSM8XS 3rd WiFi BG eMD520571G12Mi CM575 N14.1WXGAG SO1GBII6 N N120GB 5.4KS NSM8XS 3rd WiFi BG eMD520571G12Mi CM575 N14.
Model CPU LCD Mem 1 Mem 2 HDD 1(GB) ODD WLAN eMD520571G12Mi CM575 N14.1WXGAG SO1GBII6 N N120GB 5.4KS NSM8XS 3rd WiFi BG eMD520571G12Mi CM575 N14.1WXGAG SO1GBII6 N N120GB 5.4KS NSM8XS 3rd WiFi BG eMD520571G12Mi CM575 N14.1WXGAG SO1GBII6 N N120GB 5.4KS NSM8XS 3rd WiFi BG eMD520571G12Mi CM575 N14.1WXGAG SO1GBII6 N N120GB 5.4KS NSM8XS 3rd WiFi BG eMD520571G12Mi CM575 N14.1WXGAG SO1GBII6 N N120GB 5.4KS NSM8XS 3rd WiFi BG eMD520571G12Mi CM575 N14.
Model CPU LCD Mem 1 Mem 2 HDD 1(GB) ODD WLAN eMD520571G12Mi CM575 N14.1WXGAG SO1GBII6 N N120GB 5.4KS NSM8XS 3rd WiFi BG eMD520171G12Mi CMT1700 N14.1WXGAG SO1GBII6 N N120GB 5.4KS NSM8XS 3rd WiFi BG eMD520571G12Mi CM575 N14.1WXGAG SO1GBII6 N N120GB 5.4KS NSM8XS 3rd WiFi BG eMD520571G12Mi CM575 N14.1WXGAG SO1GBII6 N N120GB 5.4KS NSM8XS 3rd WiFi BG eMD520571G12Mi CM575 N14.1WXGAG SO1GBII6 N N120GB 5.4KS NSM8XS 3rd WiFi BG eMD520571G12Mi CM575 N14.
Appendix B Test Compatible Components This computer’s compatibility is tested and verified by Acer’s internal testing department. All of its system functions are tested under Windows® XP Home, Windows® XP Pro environment. Refer to the following lists for components, adapter cards, and peripherals which have passed these tests.
Microsoft® Windows® Vista Environment Test Vendor Type Description Adapter Test F0000183 DELTA CN 65W Adapter DELTA 65W 1.7x5.5x11 SADP-65KB DFA LF level 4 F0000183 DELTA CN 65W-DE Adapter DELTA 65W 1.7x5.5x11 SADP-65KB BFJA LV4 LF for OBL only 10001023 LITE-ON 65W Adapter LITE-ON 65W 1.7x5.5x11 PA-1650-02AC LF level 4 60002015 HIPRO 65W Adapter HIPRO 65W 19V 1.7x5.5x11 Yellow HPOK065B13 LED LF level 4 ALC268 ALC268 60001921 SANYO 6CELL2.
Vendor 9999995 ONE TIME VENDER Type Description JMB385 JMicron JMB385 Card Reader: SD/MMC/MS/MS Duo/ MS-HG (1/4/8-bit) & xD (PCI Express) 10001067 INTEL C2DP8400 CPU Intel Core2Dual P8400 PGA 2.26G 3M 1066 25W 10001067 INTEL C2DP8600 CPU Intel Core2Dual P8600 PGA 2.4G 1066 25W 3M 10001067 INTEL C2DT9400 CPU Intel Core2Dual T9400 PGA 2.53G 6M 1066 35W 10001067 INTEL C2DP9500 CPU Intel Core2Dual P9500 PGA 2.53G 6M 1066 25W 10001067 INTEL C2DT9600 CPU Intel Core2Dual T9600 PGA 2.
Vendor Type Description HDD Test 156 60002005 HGST SG N120GB5.4KS HDD HGST 2.5" 5400rpm 120GB HTS542512K9SA00 Bronco-B SATA II LF F/W:C31P 60002005 HGST SG N120GB5.4KS HDD HGST 2.5" 5400rpm 120GB HTS543212L9A300 Falcon-B SATA LF F/W:C40C 60001994 WD N120GB5.4KS HDD WD 2.5" 5400rpm 120GB WD1200BEVS-22UST0 ML125 SATA LF F/W:01.01A01 60002036 SEAGATE N160GB5.4KS HDD SEAGATE 2.5" 5400rpm 160GB ST9160827AS Corsair SATA LF F/W:3.AAA 60002036 SEAGATE N160GB5.4KS HDD SEAGATE 2.
Vendor Type Description 60001922 TOSHIBA DIGI N250GB5.4KS HDD TOSHIBA 2.5" 5400rpm 250GB MK2546GSX Leo BS SATA I LF F/W:LB013J 60001922 TOSHIBA DIGI N250GB5.4KS HDD TOSHIBA 2.5" 5400rpm 250GB MK2546GSX Leo BS SATA I LF F/W:LB013J 60002005 HGST SG N250GB5.4KS HDD HGST 2.5" 5400rpm 250GB HTS542525K9SA00 Bronco-B SATA II LF F/W:C31P 60001994 WD N250GB5.4KS HDD WD 2.5" 5400rpm 250GB WD2500BEVS-22UST0 ML125 SATA LF F/W:01.01A01 60001994 WD N250GB5.4KS HDD WD 2.
Vendor Type Description LCD Test 60003316 AUO N14.1WXGAG LCD AUO 14.1" WXGA Glare B141EW04-V4 LF 200nit 16ms 60002215 SAMSUNG N14.1WXGAG LCD SAMSUNG 14.1" WXGA Glare LTN141W3-L01-J L6 LF 200nit 16ms 60003089 LG N14.1WXGAG LCD LPL 14.1" WXGA Glare LP141WX3-TLN1 LF 200nit 16ms 10001038 CMO N14.1WXGAG LCD CMO 14.
Vendor Type Description 60001922 TOSHIBA DIGI NSM8XS ODD TOSHIBA Super-Multi DRIVE 12.7mm Tray DL 8X TS-L633A LF W/O bezel SATA 60001939 PIONEER NSM8XS ODD PIONEER Super-Multi DRIVE 12.7mm Tray DL 8X DVR-TD08RS LF W/O bezel SATA 23418669 HLDS NSM8XS ODD HLDS Super-Multi DRIVE 12.7mm Tray DL 8X GSA-T50N LF W/O bezel SATA 23418669 HLDS NSM8XS ODD HLDS Super-Multi DRIVE 12.7mm Tray DL 8X GSA-T50N LF W/O bezel SATA Malaysia 10001063 SONY NSM8XS ODD SONY Super-Multi DRIVE 12.
160 Appendix B
Appendix C Online Support Information This section describes online technical support services available to help you repair your Acer Systems. If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Units may access our website. However some information sources will require a user i.d. and password. These can be obtained directly from Acer CSD Taiwan.
162 Appendix C
Index A E AFLASH Utility Antennas 33 EasyTouch Failure 82 Euro 120 14 External Module Disassembly B Flowchart Battery Pack 44 F BIOS password control ROM size 16 ROM type 16 vendor 16 Version 16 Features 1 16 BIOS Supports protocol 33 FPC Cable 81 Flash Utility FRU (Field Replaceable Unit) List 16 21–33 Advanced 24 Boot 31 Exit 32 Navigating 21 BIOS Utility Onboard Device Configuration 27 Power 29 Save and Exit 32 Security 26 System Security 32 50 HDTV Switch Failure 120 Hard Disk Dri
80 lower cover 45 LCD Panel Top Touch Pad hotkey M 13 Touch Pad Failure 112 Main Unit Disassembly Flowchart Mainboard TouchPad Bracket 54 Built-in KB Failure 111 EasyTouch Buttons 120 HDTV Switch 120 Internal Microphone 114 Internal Speakers 112 LCD Failure 111 Modem 119 No Display 109 ODD 116 Other Failures 121 Power On 108 Thermal Unit 120 Touch Pad 112 WLAN 119 5, 9 Memory Check 108 Model Definition 142 Modem Board 70 Modem Failure 119 on indicator N 109 No Display Issue Notebook Manager hotk
