Instructions

Code Description
1 Charging process terminated by vehicle
2 Loading process stopped by external command
3 Type 2 plug removed
4 Loading process ended by error
5 Charging process ended by RFID card
15
GB
Error Fault LED Code Bit Description
Display off off - -
No power supply. Check the circuit breakers and RCDs, as well as the cable
connections
Communication (CP) 1x slow, 1x fast 11 1
Check the charging plug of the charging station and the vehicle (Control
Pilot). Disconnect the plugs and reconnect
Emergency stop 1x slow, 2x fast 12 2
Emergency stop has been pressed. Turn the button to reset
Voltage too low 1x slow, 3x fast 13 3
Check input cable and voltage
Voltage too high 1x slow, 4x fast 14 4
Check input cable and voltage
Overheating 1x slow, 5x fast 15 5
Check the ambient temperature of the charging station
Electric meter 1x slow, 6x fast 16 6
Disconnect the charging station from the power supply and restart it after 10
seconds
Leakage current 1x slow, 7x fast 17 7
Check cable and charging station for damage and moisture
Short circuit 1x slow, 8x fast 18 8
Check cable and charging station for damage and moisture
Overcurrent 1x slow, 9x fast 19 9
Check the correct fit of the charging plug and the function of the vehicle's
electronics
Timeout 2x slow, 1x fast 21 10
Vehicle fully charged or check correct fit of charging plug. Disconnect plug
and reconnect.
Vehicle not supported 2x slow, 2x fast 22 11
Vehicle incompatible with charging station
Relay 2x slow, 3x fast 23 12
Relay defective
RCD 2x slow, 4x fast 24 13
RCD defective
Protective earth (PE) 2x slow, 5x fast 25 14
Charging station not or insufficiently grounded
Relay 2x slow, 6x fast 26 15
Relay interrupted during charging
Error codes
E Codes
Important note:
According to §19 NAV of March 21, 2019, the operation of charging devices for electric
vehicles must be reported to the responsible electricity provider before use (from 11 KW)
and before installation (from 22 KW).
This can also be done by the commissioned electrician.
Please contact your electricity provider by phone or online for more information.
Warranty and maintenance
• The warranty period for this charger is two years.
• The warranty expires if:
• No proof of purchase can be provided.
• The warranty period specied by the manufacturer is exceeded.
• The instructions for use, maintenance and storage are not followed.
• Damage or malfunction is caused by the ingress of foreign objects.
• In case of repair, disassembly or modi cation by unauthorized persons.
• Damage caused by force majeure (such as lightning, overvoltage, earthquake, re,
ood, etc.).
• Damage and malfunctions caused by other avoidable external factors.
• Damage and malfunction caused by improper use of the equipment, such as the ingress of
water or other liquids.
• Damage and malfunction caused by the mains power supply and a voltage not specied for
use with the charger.