USERS MANUAL User guide

28
Low wireless
signal
Poor image quality
• Wireless devices such as wireless home stereo
system may reduce the signal strength. Leave
as much space as possible between the
camera/mobile device and these wireless
devices.
• Clean the camera lens using lens cleaning
cloth. Spots or dust on the lens can also cause
image quality problems.
Motion detection is
not working or over-
react
• Make sure the sensitivity setting is turned ON
(please refer to the Sensitivity Setting section).
• In motion detection mode, a moving object
within the camera viewing angle is necessary
to trigger the motion sensor for recording
The APP cannot
record any video
clips
• Make sure the SD card has been correctly
inserted
• Make sure the motion detection function has
been enabled. (please refer to the Sensitivity
Setting section).
• Please format the SD card when it is used for
the first time (please refer to the SD Card
Format section)
• Make sure you are using Class 10 rated
memory card.
Email alert is not
working
• Make sure the email alert function is enabled
(please refer to the Email Alert section).
• Gmail account is suggested for the email alert
function. Make sure you have setup the system
configuration as suggested in the Email
Alert
section.
• Make sure the email address is has been
correctly entered.